In episode 19 of Riding the Wave- PM4EM, my guest was Thomas Croall. We spoke about organizational and operation resilience, how corporations are addressing increasing risk factors in the post pandemic world, and how emergency management and business continuity are integrated into Enterprise Risk Management. 

A longer bio is given below and contact info and links below that: 

Thomas is a Resilience, Crisis, Continuity, Risk & Governance Expert. His broad experience extends across all areas of strategic, tactical and operational crisis management and continuity planning. He has worked in the public sector and blue-chip organisations.

Thomas was responsible for establishing an ISO 22301 certified business continuity capability for National Savings & Investments and Aegon's life protection business. In his previous roles, Thomas developed and led the business continuity and crisis management programmes for both Manchester City Council and HSBC Insurance Europe. In 2012 Thomas worked in the London Operation Centre (LOC) as Duty Supervisor for the London Resilience Team on the London 2012 Olympics.

Most recently, Thomas co-authored “Rail Resilience Review” – a resilience-based assessments/gap analysis of integrated emergency management capability across all UK rail infrastructure and train operating companies. He designed the Rail Resilience Programme plan leading to a Department of Transport funded 3-year programme of cross-industry improvements.​

Thomas has dealt with many major incidents having led the contingency planning to events such as national and regional electoral counts, major protests, and incidents such as computer viruses, H1N1 flu, severe winter weather and security threats. He is a former UK delegation principle expert at the ISO TC223 Societal Security Technical Committee where he was a contributing author to 'ISO 22325:2016 Emergency management - Guidelines for capability assessment' and 'ISO 22322:2015 Emergency management - Guidelines for public warning'.

He has previously chaired Scottish Continuity and Emergency Planning Society Business Continuity Working Group and is a founding member of the City Security and Resilience Networks Advisory Council. Thomas developed the 'Business Continuity for Dummies' concept and brought together the project team that have produced the innovative Government endorsed book. In 2011 Thomas was highly commended as CIR ‘Public Sector Continuity Manager of the Year’. Thomas holds his Global Executive MBA, is a Member of the Emergency Planning Society, an Associate Member of the Business Continuity Institute and is a Specialist Member of the Institute of Risk Management.
A longer version of this interview may be found on our YouTube channel: https://youtu.be/5kpTctiuAlM

Contact and links:
https://www.linkedin.com/in/thomascroall/

Thomas' thought provoking article on Fairweather Business Models
https://www.linkedin.com/pulse/fair-weather-business-models-wont-stand-up-against-charging-croall?utm_source=share&utm_medium=member_android&utm_campaign=share_via

Rail Resilience Project (RRP) Emergency Management Review: Findings and Recommendations Report
https://www.raildeliverygroup.com/media-centre-docman/12968-rail-resilience-project-report-final-version/file.html

UK Civil Continencies Act:
https://www.legislation.gov.uk/ukpga/2004/36/contents

Chesterton's Fence:
https://fs.blog/chestertons-fence/

RIMS Enterprise Risk Management:
https://www.rims.org/community/global-professionals/rims-in-india/enterprise-risk-management

Find out more about our PM4EM workshop:
https://www.pinnacleperformancemanagement.com/planning-workshop

Find out more about the book Riding the Wave-PM4EM:
http://www.pm4em.com/

E19 - Resilience Thomas Croall

This week, we bring you two stories from the Deepwater Horizon oil spill in 2010, one from a native Louisianian scientist and the other from a fourth-generation Louisiana fisherman. 

Part 1: Louisianan scientist Estelle Robichaux struggles to deal with the massive oil spill affecting her state while also balancing personal problems.

Part 2:  When Lousiana fisherman Robert Campo receives news of the Deepwater Horizon oil spill, he knows his life is about to change.

Estelle Robichaux, a native Louisianian, is a senior restoration project analyst at Environmental Defense Fund. A broadly-trained scientist with a passion for wetlands conservation and restoration, Estelle has a background in natural and social sciences as well as extensive experience in science education. Her field and research background spans wetlands, marine environments and wildlife, from Costa Rica to South Africa to South Caicos. Estelle advocates for the implementation of science-based restoration projects and leads project-related efforts for Restore the Mississippi River Delta. Estelle also works on science communication and tracking the development of scientific and research programs in the wake of the Gulf oil disaster.

Robert Campo is the owner of Campo's Marina located in Shell Beach, Louisiana.  He's a fourth generation commercial fisherman and the great-grandson of the late Celestino Campo, the founder of Campo's Marina started in 1903.  He's the grandson of the late Frank Blackie Campo (a true legend) and the son of Frank J. Campo Jr.  Campo's Marina is the oldest family-owned business in St.Bernard parish and it's one of the top ten oldest family owned businesses that still exists today in Louisiana.  He owns and operates his oyster business with two oyster boats and a farm of nearly 1500 acres of oyster grounds.

Oil: Stories from the Deepwater Horizon oil spill

Emergency management is a growing discipline as our world has become increasingly more complex, interconnected, and vulnerable to hazards both natural and human caused. The role of the emergency manager, including leaders in public safety, has expanded and become more vital to cities, counties, states, and large organizations, and much of this work can be contained and effectively managed within projects, be they longer term plans,  disaster recovery, mitigation measures or short-term emergency responses to a disaster. This podcast series focuses on project management topics for emergency managers. Come with us as we ride the wave!

E19 - Resilience Thomas Croall

Andrew Boyarsky

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