Sales Audit technology is sometimes referred to as "the best kept secret in retail." Perhaps that's because it is often mislabeled as a finance tool. In this podcast, we discuss the critical role Sales Audit technology plays in ensuring decision makers across UK grocery enterprises - from Merchandising to Marketing to Purchasing to CRM - get the accurate store transaction data they need from Sales Audit.

Why Sales Audit Matters To UK Grocers

Pop-ups have now become a staple for omnichannel retailers to help them design unique, buzzworthy experiences, and a testing outlet for online-only retailers considering a move to brick-and-mortar. Melissa Gonzalez, Founder and CEO of The Lionesque Group, a pop-up architect firm, reviews the benefits of pop-ups and how retailers can effectively implement them.

Ep.01: The Rise and Importance of Pop-Ups

Doug Stephens, Founder of Retail Prophet, shares his opinion on brand sustainability and the unconventional strategies retail brands must adopt in order to have staying power in the long and short term.

Ep.03: The Keys to Brand Sustainability

Kasey Lobaugh, Retail Chief Innovation Officer at Deloitte, has driven some of the retail industry’s largest omni-channel transformation initiatives, helping retailers set and scale their people, processes and system capabilities. In this episode, Kasey shares his data-backed experiences on how to become a true omni-channel merchant through concurrent focus on systems and talent.

Ep.04: Recasting the Operating Model

We’re joined by Deb Gabor, a leading expert on branding; she is an author and founder of Sol Marketing, a consultancy that has led successful strategy engagements for various global and digital brands. She provides her commentary on how retail brands can not only find their ideal customer archetype, but more importantly, create a brand relationship that authentically connects to that customer to build long-lasting, irrational loyalty.

Ep. 03: How to Create Irrational Loyalty

In this episode, we’re joined by Terry Toland, an associate at A.T. Kearney’s Global Business Policy Council. He offers his expert opinion on how retailers can effectively scale their business by connecting locally with a variety of new customers, touching on how the shift from globalization to multi-localism is forcing brands to reconsider the way they operate in other countries.

Ep. 04: Scale Globally, Connect Locally

We’re joined by Scott Emmons, CIO at Memomi, where he oversees digital mirror and AR/VR experiences, managing their integration with brand and retail clients. Previously, he founded the innovation lab at Neiman Marcus Group, using it to elevate technology innovation to become a core value at the company. Scott explains how to foster an innovation mindset and create real, lasting value for customers despite the typical pitfalls.

Ep. 05: Foster an Innovation Mindset

In our final episode of the series, we interview John Hazen, Chief Digital Officer at Boot Barn. From his inauspicious start running e-commerce after being “discovered” on his skateboard in the company parking lot, John has become an omnichannel thought leader in luxury fashion and apparel. He explores how to change the culture of a company by embedding technology from the get-go and instilling a “fail fast” mentality to create momentum for change.

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