UX- Don Norman

Don Norman wrote Design of Everyday Things in 1988. Now, 25 years later, he revised it. This podcast is a reflection on the many changes that have taken place in the industry in these 25 years 
UX-radio hosts podcasts about Information Architecture, User Experience and Design. Listen to inspiring conversations with industry experts. The purpose of this show is to educate, inspire and provide valuable information architecture and user experience resources.

Reflections from Design of Everyday Things with Don Norman

Ginny Redish is a world-renowned specialist in plain language, writing for the web and user experience (UX) research and design. She set up one of the first independent usability test laboratories in North America and is the author of Letting Go of the Words—Writing Web Content that Works. In this podcast she shares her passion to help us understand content as conversation.

UX-radio offers podcasts about Information Architecture, User Experience and Design – Inspiring conversations with industry experts.

Ginny Redish

Content as Conversation

Content as Conversation with Ginny Redish

In our most recent Creative Confidence Series chat, IDEO managing director and Human-Centered Service Design instructor Melanie Bell-Mayeda and IDEO U’s Coe Leta Stafford shared stories and tips about how to use service design to bring more meaningful experiences to customers and organizations.

Melanie is a Partner and Managing Director at IDEO San Francisco. She’s responsible for helping lead the firm's design for change work, which focuses on helping organizations and leaders realize their creative potential. In over a decade at IDEO, she’s played several roles leading different areas of the business, including those where design is bringing value to new and emerging markets. Her client portfolio includes the North Face, Gaiam, Citibank, Chase, and T-Mobile. Melanie is a Harvard College and Harvard Business School alumna.

Learn more from IDEO Designers and get hands-on practice alongside a global community in our new Human-Centered Service Design online course: https://ideo.to/i3eOXd

UX- Don Norman

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