This is how Zoom Car lets you know that they forgot to assign a driver to deliver a booked car at your home. The best part is no one in their team knew that until the journey time starts. Now, I have received a message from them saying that I have to forfeit my entire booking amount because they expected me to run across the city with my family in tow after the scheduled journey time to pick up a car from any of their facilities because they failed to arrange a driver and did not notice it until I called and asked.

Arunkumar Arumugam