Over 50 episodes, our humble podcast has dedicated itself to bringing your fresh, compelling perspectives on financial services. That’s definitely not what we’re doing here. In a nod to host Lou Carlozo’s past life as a lead guitarist in a 1980s South Jersey hair band, The Bankadelic Brainless Trust has assembled 16 of our lamest, greatest skits from past episodes. Join Lou and special guest Johnny Da Big as they take a look back at a year’s worth of fake banks, bizarre back offices and the fintech fantasies that reveal our host for who he truly is: a legend in his own mind.

EPISODE 53: THE C-SUITE 16: BEST OF THE BANKADELIC SKITS

Sharp pencils, sharp minds, sharp first-day-of-school wardrobe. It's time for Bankadelic to go Bank to School, as our four-guest panel helps us figure out what we've learned in 2021, and what we need to learn to graduate the Financial Services Academy with honors. Rich Longo of Mambu, Jill Homan of Deep Target, Mickey Goldwasser of Payrailz and Izabella Gabowicz of Sensibill will show us what they've learned. And no cheating, folks: There will be a test after this podcast--of the industry, that is.

THE BANKADELIC GOES BANK TO SCHOOL SPECIAL

Buy Now Pay Later (BNPL) has taken e-commerce by storm, as shoppers can now spread out payments over four interest-free installments thanks to services such as Klarna, Affirm and PayPal. But BNPL also gives banks that already offer a suite of digital services to their customers a rare opportunity. Bryce Deeney, cofounder and CEO at equipifi, discusses the current state of BNPL and lays out a vision for how financial institutions can leverage the power of BNPL-savvy fintechs.

EPISODE 95: WHEN BANKS STEP UP TO BUY NOW PAY LATER

In a series of podcasts taped live at Money20/20 in Las Vegas, host Lou Carlozo brings you the latest from one of the premier financial services conferences in all the world. In this episode, Jeremy Smith, COO at Glia, talks about the transition from omnichannel customer service into a digital customer service model where consumer interactions boast continuity and completeness no matter the place where conversation starts and ends.

LIVE FROM MONEY 20/20 EPISODE 5: OMNICHANNEL IS DEAD, LONG LIVE DIGITAL CUSTOMER SERVICE

On this episode, Kard founder-CEO Ben Mackinnon takes us through the journey of how a homespun idea to collect his bank card and vendor rewards offers led him to launch a business with 14 million users and climbing. As the first platform to operate in the Rewards as a Service sphere, Kard helps banks and card issuers build rewards programs with thousands of brand and retailer offers.

EPISODE 109: HOW A FINTECH INNOVATOR LAUNCHED REWARDS AS A SERVICE

Anthony Hudson, BMO Bank's Regional President/Head of Retail Banking - Wisconsin, talks about the cultural values and initiatives that set it apart from competing financial institutions. Hudson also embodies BMO's tagline "Boldly Grow the Good in Business and Life," and talks about his career as an outgrowth of his family's influence and can-do positivity. Taped at BMO's new Chicago HQ, this episode is the first of two parts. The second takes listeners on an audio tour of this beautiful, cutting-edge space.

EPISODE 119: HOW BMO BUILT A FIRST-CLASS CULTURE AND A STELLAR HQ

The ugly truth about the phrase “financial inclusion” is that it’s become more of a catchphrase than a commitment for many financial institutions. Anthony Sharett of Pathward discusses how his company’s Banking as a Service suite — and its brick-and-mortar origins dating to 1954 — make for a unique combination. The South Dakota-based FI addresses small business and consumer needs and stresses solid, positive relationships, even if it means turning difficult clients away.

EPISODE 124: FINANCIAL INCLUSION AND THE BOTTOM LINE — A DIFFERENT TAKE

As the founder of Zeta, Bhavin Turakhia is a serial tech entrepreneur with strengths in collaboration and payments. But for all his success, he describes his passion this way: “I have always believed it's our moral obligation to make an impact proportionate to our potential.” Direct from Money 2020 in Las Vegas, Bhavin talks about that potential and what it's like to take on the biggest fintech challenges with the zeal of a gamer.

LIVE FROM MONEY 20/20 EP. 1: HOW ZETA'S MASTERMIND BUILDS BETTER TECH

In a series of podcasts taped live at Money 2020 in Las Vegas, host Lou Carlozo brings you the latest from one of the premier financial services conferences in the world. In this episode, Kristiane Mandraki of Praxent shares news of her company’s expansion, and its digital maturity model, which helps financial institutions with tech progress and smart planning.

LIVE FROM MONEY 20/20 EP. 3: A PRAXENT POWERHOUSE PAVES THE WAY TO 'DIGITAL MATURITY'

Live from Money 20/20, Bankadelic brings you the product leader at Tavant, Abhinav Asthana. The Silicon Valley products and solutions company has taken a data-centric approach that, while it may seem entirely numbers-driven, has proven beneficial in finding the best talent and providing the best innovation. Asthana discusses all that and Tavant's dedication to "positioning our clients to win."

LIVE FROM MONEY 2020 EP. 13: HOW PUTTING DATA FIRST PUTS CUSTOMERS, WORKERS AND INNOVATION FIRST

Why do the trick or treating when ChatGPT can do it for you? Well, not so fast. But tech, payments and customer service are just a few of the topics our all-star panel tackles on this special holiday episode. They’re not handing out candy, but if you want to get up to date on the hot discussions of the day in financial services, they’ve got something way better.

Our guests, and their costumes:

* Anil Goyal, CEO, Corserv (The Fabulous Fintech Monster)
* Marcell King, Chief Commercial Officer, tyfone (Super Duper Solutions Man)
* Larry Pruss, Managing Director, Digital Assets Advisory Services, Strategic Resource Management (SRM) (Flash Payments)
* Joel Thomas, Director of Operations, Jack Henry (The Mighty Captain Data)
* Jake Tyler, Glia Virtual Assistant Specialist, Glia (King Satisfied of Customer Service Land)

And of course, Bankdalic host Lou Carlozo (fuzzy bunny rabbit)

EPISODE 132: THE SECOND EVER BANKADELIC HALLOWEEN SPOOKTACULAR

If “artificial intelligence” is 2023’s banking buzz term, then what does it take to turn that buzz into the hum of a smooth financial services machine? On this episode, Nina Vellayan of Engageware explains how her company takes an approach to AI that engages customers, empowers employees, and sets the stage for what’s to come in this exciting new era of fintech.

EPISODE 133: HELPING BANKS AND CREDIT UNIONS RIDE THE BIG AI WAVE

It’s that time of year when Bankadelic host Lou Carlozo sets the spread for a great holiday discussion—one that definitely beats waiting in line for Black Friday tchotchkes. Join us as our panel of pilgrims gives thanks for the gifts of 2023, talks about the news and hype side dishes they could do without, and looks ahead to a new year full of reasons to be grateful for as they continue to innovate in financial services. ... and ducks out just in time before Uncle Mortimer shows up with the Worst Holiday Jokes Ever. 

Let us give thanks for: 

Carrie Goodman, Director of Financial Institution Management, TruStage Compliance Solutions
Denny Howell, COO, Mahalo Banking
Adrian Moise, Founder & CEO, Aequilibrium
Shelly Nischbach, senior Vice President - Verification Services, Workforce Solutions, The Work Number
Robin Smith, Chief Revenue Office, Praxent

EPISODE 134: THE BANKADELIC BANKSGIVING 2023 FEAST

While the FICO score continues to be a reliable metric for creditworthiness, industry experts agree more must be done to improve the lending prospects of those with thin credit files, or who show financial reliability in other ways. Leslie Gillin, Chief Growth Officer of Pagaya, shares how her company is helping banks to supplement the information they have to make smarter, more informed decisions regarding the customers they want to attract and keep.

EPISODE 135: FINANCIAL INCLUSION BEYOND CREDIT SCORES, THANKS TO AI AND MACHINE LEARNING

Who's been naughty (aside from Sam Bankman-Fried)? And perhaps you have been nice, yes? No matter your holiday state of being, we're here with four fabulous guests to talk holiday ho-ho-ho, financial services style. What have been the highlights? The buzzkills? And what's the best gift the industry can hope for in the new year, aside from a limitless supply of fruitcakes? 

Our Holiday Merry Makers:
Matt Wood, Head of Fintech Services, Tavant 
Sarah Martin, CEO, Pulsate 
Gary Lewis, Managing Director - Lending & Deposit Solutions, Jack Henry
Danielle Sesko, Director of Product Management and Innovation, TruStage

EPISODE 136: THE FOURTH ANNUAL BANKADELIC HOLIDAY EXTRAVAGANZA

Johnny Da Big swears on his momma's lasagna that he ain't done nothin' wrong. But this rendition of "Silent Night" might be enough to land him in the joint for Assault of a Treasured Carol with the intent to Maim Melody. Listen at your own risk -- but then again if you don't listen, Bankadelic's resident wise guy may not be in the mood to deliver you any gifts ... except for the kind that tick, tick, tick. You know whad I'm sayin'?

BANKADELIC OUTTAKE: "SILENT NIGHT" BY JOHNNY DA BIG

Stephen Curry, the CEO at Endurance Advisory Partners, is one of the most thoughtful observers of banking, fintech and finance we’ve encountered on Bankadelic. He’s got the dulcet voice of a Southern gentleman to boot. In this very special episode, Lou and Stephen talk about all manner of financial current events. Is inflation finally tamed? Why on Earth is Silicon Valley Bank rebooting under its infamous name? Is AI a monstrous help or just a monster? Our resident sage explains it all for us and reveals to boot his two favorite vehicles for getting around as 2023 winds down.

EPISODE 137: FROM AI TO SVB REDUX, INFLATION TO FINTECH, OUR LOOK AT THE LATEST BANKING NEWS

In the latest American Express Small Business Confidence Report, owners confided that they’re still worried about inflation, struggle to find employees and lack cash flow tools to lay the foundation for growth. Brett Sussman, Vice President of Sales & Marketing for American Express Business Blueprint & Banking, shares the report results and how Amex has leveraged them to create a suite of services to help entrepreneurs prosper in 2024.

EPISODE 138: HOW AN AMERICAN EXPRESS EXEC ADDRESSES SMALL BUSINESSES CHALLENGES

As co-founder of True Digital Group., Patrick Sells has crisscrossed the country (and handed out countless baseball caps emblazoned with hearts) to get out the word on his self-styled mission to bring harmony to the vendor management landscape. A Bankadelic favorite, Sells returns to catch us up on his travels, the meteoric rise of True Digital -- and to share the story of the True Digital Love Hat.

EPISODE 139: A THOUGHT LEADER'S QUEST TO BRING ORDER AND HEART TO BANKING

For all the good banks try to do for consumers, many miss a point driven home in the post-COVID days: Getting help with runaway debt is what many care about—and what stresses them out—most. Jeff Biesman, Chief Marketing Officer at National Debt Relief, explains how his company serves those with five-figure debt or more, then helps them regain their footing to become disciplined with their money going forward.

EPISODE 140: HELPING CONSUMERS CONQUER DEBT AND LEARN FINANCIAL RESPONSIBILITY

It’s the first of two parts for this year's Bankadelic Valentine’s Day Lovefest, with three incredible guests dishing on everything from that first crush to what there is to adore about financial services in 2024. The Lovefests are among our most popular podcasts, and here to anchor Part One we’re proud to most affectionately present: 

Ilona Limonta-Volkova, Investor, TruStage Ventures 
Aditya Khandekar, CFA, President, Corridor Platforms India
Shannon Johnson, Touchless Lending Manager, Tavant

EPISODE 141: THE BANKADELIC VALENTINE’S DAY LOVEFEST 2024, PART ONE

Part Two of our 2024 Bankadelic Lovefest Podcast delivers big time on the promise that love (of banking) conquers all. Join us as our four guests wax rhapsodic on crushes past, unsung heroes, and banking's future in this new year. It's more amour, Bankadelic style. Our guests: 
Lee Farabaugh, President, Monarch
Scott Earwood, Director of Community Solutions, White Clay
Stephen Baker, CEO, Kinective
Jeff Grobaski, founder and CEO of Epic River

EPISODE 142: THE BANKADELIC VALENTINE'S DAY LOVEFEST 2024, PART TWO

Banks haven’t made all that much progress when it comes to funding small businesses that are ready to grow, but perhaps lack the collateral or mountains of paperwork required. Joe Camberato, the CEO and founder of National Business Capital, explains how his fintech is helping entrepreneurs access competitive financing as they try to make sense of lending landscape.

EPISODE 143: HOW SMALL BUSINESSES CAN BENEFIT FROM ALTERNATIVE LENDING

The National Cash Register company traces its roots to 1884, and you’ve no doubt seen its newfangled push-button machines in many a Western or historical photo. Fast forward to 2024 and the creation of NCR Atleos, a fintech that brings cash and ATMs into a brand new era. Stuart Mackinnon, Executive Vice President and Chief Operating Officer, talks about the genesis of the new company and its niches that run the gamut from interactive teller machines (ITMs) to ATM as a Service.

EPISODE 144: A 19th CENTURY CASH PIONEER SPINS OUT INTO AN ATM STARTUP

With 10 board memberships to his name and financial technology experience that stretches back 40 years—yes, 40—Tom Shen also has a track record as a successful entrepreneur and a reputation as nothing less than a guru. But Tom being who he is, he refers to himself as a “chief dabbler monkey,” and on this special episode of Bankadelic, he holds court on fascinating subjects, including the keys to responsible growth and the true meaning of “attract, hire and retain” top talent.

EPISODE 144: A FINTECH GURU, SERVANT LEADER AND CHIEF DABBLER MONKEY SPEAKS OUT

Dating to the turn of the 21st Century, the Bankers as Buyers report ranks as a must-read document. This year’s version, 86 pages long, comes chock full of spot-on observations and fascinating findings sure to impact banking and fintech. Scott Mills, President of the William Mills Agency, walks us through the report and reveals some of the key findings gleaned from across the financial services industry.

SPECIAL EPISODE: THE 2024 BANKERS AS BUYERS REPORT (PART 1)

Certainty used to be a watchword in finance—until the arrival of crypto, VC madness, regulatory stumbles and the fall of Silicon Valley Bank. Jeff Nowicki, the VP of Banking at Treasury Prime, explains how his company is working to create an environment where banks and fintechs can operate with greater confidence and focus.

EPISODE 146:  A BETTER BRIDGE BETWEEN BANKS, FINTECHS AND REGULATORS, POST-SILICON VALLEY BANK

Coming off our interview with Scott Mills of the William Mills Agency, this episode features three contributors to the WMA Bankers as Buyers Report 2024. Monarch President Lee Farabaugh, Aditya Khandekar of Corridor Platforms and Sam Kilmer of Cornerstone Advisors talk about the views and observations they brought to the document, touching on subjects from the ascendancy of digital financial upstarts to what it will take to make AI work for banks.

SPECIAL EPISODE: THE 2024 BANKERS AS BUYERS REPORT (PART 2)

It’s sobering to think that just one in ten consumers want anything to do with a bank branch anymore. On top of that, loyalty gets spread among many financial institutions and their various products. Sarah Martin, CEO of Pulsate, discusses how she’s putting technology in place that helps community banks and credit unions get a leg up in an ultra-competitive space —  all by bringing order and sharp focus to product offerings under one digital roof.

EPISODE 149:  FROM DEEPER CUSTOMER RELATIONSHIPS TO SUCCESSFUL PRODUCT ADOPTION

Even after several rounds of revolution in technology, call centers still conjure up nightmares of voice mail hell and endless wait times for consumers. Nor is fixing these problems as simple as moving to the cloud or plugging in some AI. Dan Michaeli, the CEO and Co-Founder of Glia, walks us through how to redefine customer interaction and bring support to higher (and previously unattainable) levels.

EPISODE 150: ANSWERING THE CALL TO OVERHAUL THE CALL CENTER

As the coronavirus spreads, so too does its effect on the financial world, now felt everywhere from the far-flung corners of the globe to the local corner bank. Join us on Bankadelic's maiden voyage as fintech expert Jason Henrichs, CEO at Alloy Labs Alliance, offers timeless wisdom for troubled times.

EPISODE 1: BANKING AND THE CORONAVIRUS

After amassing 125K listens as host of my previous banking podcast, I'm on my own and taking the game to a new level. Award-winning journalist, Pulitzer Prize finalist, composer and performer of all the Bankadelic music ... pizza fanatic.

Bankadelic: The colorful side of finance

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