In How to Work with (Almost) Anyone, Michael Bungay Stanier outlines how to set up working relationships for the best chance of success—by following a process of thorough preparation, a keystone conversation, and regular maintenance.

Bungay Stanier, founder of coaching firm Box of Crayons, is a world-renowned thought leader on coaching and author of the best-selling coaching book, The Coaching Habit. In his most recent book, he focuses on relationship-building, providing readers with processes and principles, as well as exercises and ample practical advice to sharpen their skills.

Together with Martin Reeves, Chairman of the BCG Henderson Institute, Bungay Stanier discusses how to build the “best possible relationship” and how to maintain and repair it over time. Moreover, they assess how to create a corporate culture conducive to these relationships, and how to make these relationships work in a hybrid or remote setting.

Key topics discussed:

[01:22] How to make difficult relationships more workable
[03:39] Definition of a “best possible relationship” and how to build it
[05:54] How to have a keystone conversation
[12:26] The impact of corporate culture and different personality types
[15:44] How to maintain and repair relationships
[20:42] The implications of hybrid and remote work
[22:31] How leaders can apply these lessons in their organizations

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About the BCG Henderson Institute

The BCG Henderson Institute is the Boston Consulting Group’s think tank, dedicated to exploring and developing valuable new insights from business, technology, economics, and science by embracing the powerful technology of ideas. The Institute engages leaders in provocative discussion and experimentation to expand the boundaries of business theory and practice and to translate innovative ideas from within and beyond business. For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and Twitter.

How to Work with (Almost) Anyone with Michael Bungay Stanier

In Warhead: How the Brain Shapes War and War Shapes the Brain, Nicholas Wright argues that war and competition are rooted in human biology—in our drives for survival, fairness, territory, and belonging.

Wright is a neuroscientist who researches the brain, technology, and security at University College London; Georgetown University; and the Center for Strategic and International Studies in Washington, DC, where he also advises the Pentagon. In his new book, he explores how each region of the brain is linked to a certain dimension of conflict—explaining why war seems inevitable, yet also why peace is possible.

In his conversation with Nikolaus Lang, global leader of the BCG Henderson Institute, he discusses why neuroscience is a powerful lens to understand conflict, how it helps military leaders make decisions, and why we need to give AI a prefrontal cortex to ensure it makes wise decisions in conflict situations.

Key topics discussed: 

[01:27] Neuroscience as a lens to understand conflict
[04:10] The role of prediction error in the psychology of war
[07:29] The clash between the amygdala and prefrontal cortex
[12:46] How AI and its interaction with humans may influence the future of conflict
[18:55] How neuroscience insights help military leaders make decisions
[22:13] Training political and business leaders based on neuroscience insights

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About the BCG Henderson Institute

The BCG Henderson Institute is the Boston Consulting Group’s think tank, dedicated to exploring and developing valuable new insights from business, technology, economics, and science by embracing the powerful technology of ideas. The Institute engages leaders in provocative discussion and experimentation to expand the boundaries of business theory and practice and to translate innovative ideas from within and beyond business. For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and Twitter.

Warhead with Dr. Nicholas Wright

Inspiring and thought-provoking conversations with leading thinkers about influential ideas on business, technology, economics, and science. Hosted by Martin Reeves, Chairman of the BCG Henderson Institute, and Philipp Carlsson-Szlezak, Global Chief Economist of BCG.

For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and Twitter.

Warhead with Dr. Nicholas Wright

Thinkers & Ideas / BCG Henderson Institute

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