problem solving

In today's episode I'm sharing the audiobook version on my best selling book "Mastermind Dinners: Build Lifelong Relationships by Connecting Experts, Influencers, and Linchpins". So may think that I am "cutting into sales" by sharing this audiobook for free on the podcast, but I didn’t write this book for friends, fame, or financial reasons. I wrote it because I am living proof that your network is your net worth. To me, there is no better way to forge a strong network than to host Mastermind Dinners.

Free Audiobook: Mastermind Dinners

Solving Problems with Design Thinking by Jeanne Liedtka, Andrew King, and Kevin Bennett on Audible:
http://www.audible.com/pd?asin=B01GU2YHAU&source_code=AUDORWS0615169HCY

Get this audiobook for free when you try Audible:
http://www.audible.com/offers/30free?asin=B01GU2YHAU&source_code=AUDORWS0615169HCY

Summary:

Design-oriented firms such as Apple and IDEO have demonstrated how design thinking can directly affect business results. Yet most managers lack a real sense of how to put this new approach to use for issues other than product development and sales growth. Solving Problems with Design Thinking details 10 real-world examples of managers who successfully applied design methods at 3M, Toyota, IBM, Intuit, and SAP; entrepreneurial start-ups such as MeYou Health; and government and social sector organizations including the City of Dublin and Denmark's The Good Kitchen.

Using design skills such as ethnography, visualization, storytelling, and experimentation, these managers produced innovative solutions to problems concerning strategy implementation, sales force support, internal process redesign, feeding the elderly, engaging citizens, and the trade show experience. Here they elaborate on the challenges they faced and the processes and tools they used, offering their personal perspectives and providing a clear path to implementation based on the principles and practices laid out in Jeanne Liedtka and Tim Ogilvie's Designing for Growth: A Design Thinking Tool Kit for Managers. 

Buy on Audible

Solving Problems with Design Thinking by Jeanne Liedtka et.al, Narrated by Dina Pearlman

"This is primarily a way of encouraging the psychopath or narcissist or whomever to lose interest in you." - Terri Cole

Learn more about Hello Freedom at https://terricole.com/112

Hello Freedom | Psychology, Eastern Mindfulness Practices and More

On iTunes

112 Bulletproof Protection Against Psychopaths & Narcissists

Stories from Franchisees &amp; Founders. &nbsp; In this episode we welcome Cameron Herold to talk to us about his life in franchising! He has written a number of highly valuable and industry leading books on the subject, is a coach to high level franchisors, and has a huge amount of experience on both sides of the franchise equation. We chat to Cameron about his history in the field, how he got a taste for the game and the early successes that whetted his appetite. He talks to us about why he is the best at the business of business and building company culture before we discuss the importance of planning and partnering. Cameron tells us about his great strategies for delivering on promises, dealing with difficult team members and how to get greater buy-in from your employees. He literally wrote the book on a ton of these subjects and his experience and expertise are truly inspiring for anyone interested in any part of the franchise business. For all of this and more, be sure to join us for the episode today! Key Points From This Episode:  How Cameron got started in the franchising game. Cameron’s experiences at 1-800-Got-Junk? and College Pro Painters. The importance of planning and knowing the road ahead. Raising prices, cleaning up and delivering on promises. Key tactics when dealing with employees and getting them to commit to the cause Some great examples of company culture and emotional commitment. Working on your business versus working in your business. Why you should look for ‘entrepreneurs’ with ‘interdependence’ for your franchise. Cameron’s experiences in the stages of franchising. What made Cameron fall in love with his job. The value of partnering and fresh energy. Executive assistants and why they should be your first hire. The role of the entrepreneur and the amount of work to do. And much more!  Tweetables: “Unless you have a plan to hit your goal you will miss.” — @CameronHerold [0:07:04] “We just followed the system and if the system did not exist we were independent enough that we would make it up on our own.” — @CameronHerold [0:25:22] Links Mentioned in Today’s Episode: &nbsp; © 2019 The Franchise Story Podcast 1 &nbsp; FSP 28 Show Notes &nbsp; Cameron Herold — https://www.cameronherold.com College Pro — https://www.collegepro.com 1-800-GOT-JUNK? — https://www.1800gotjunk.com/us_en The Miracle Morning for Entrepreneurs — https://www.amazon.com/gp/product/1942589123/ Jim Collins — https://www.jimcollins.com Second in Command Podcast — https://cooalliance.com/podcasts/ Michael Gerber — https://michaelegerbercompanies.com The E-Myth — https://www.amazon.com/Myth-Revisited-Small-Businesses-About/dp/ 0887307280 &nbsp; Mastering the Rockefeller Habits — https://www.amazon.com/Mastering-Rockefeller-Habits- Increase-Growing/dp/0978774957 &nbsp; Good to Great — https://www.amazon.com/Good-Great-Some-Companies-Others/dp/ 0066620996/ &nbsp; Five Dysfunctions of a Team — https://www.amazon.com/Five-Dysfunctions-Team-Leadership- Lencioni-ebook/dp/B006960LQW/ &nbsp; Free PR — https://www.amazon.com/gp/product/1619615282/ Meetings Suck — https://www.amazon.com/gp/product/1619614146/ &nbsp;

28: The One thing every Franchisee & Franchisor needs to know with Cameron Herold

The ability to recognize, understand, and regulate emotions and feelings– commonly known as emotional intelligence – is a full-spectrum wave that helps us humans engage with others, and communicate non-verbally. This is also one aspect that AI and machines find difficult to emulate. In the age of the smart machine, an employee’s relevance will depend on various dimensions of emotional intelligence.
Lanny Cohen, Capgemini Chief Innovation Officer and Ron Tolido, CTO, Capgemini Insights & Data discuss the significance of Emotional Intelligence in the era of the smart machines.

Emotional Intelligence in the Age of AI

With over 100 years combined training deliver experience Capgemini’s team of training professionals talk about how they measure how successful their training programmes and courses have been. If you haven’t heard of Donald Kirkpatrick, then it is time you did!

28: The One thing every Franchisee & Franchisor needs to know with Cameron Herold

Brian Holmes