This week was the National Retail Federation’s BIG Show, and I came home from New York City with interviews with some of the industry’s finest thought leaders. 
For this first podcast, I’ve chosen interviews with Jason “Retail Geek” Goldberg, the Sr. VP Commerce and Content Practice at SapientRazorfish, and Sarah Engel, the Sr. VP of Global Marketing at DynamicAction. 
First up will be Jason Goldberg, who talked with me at the Big Show about the state of omnichannel. Jason says the fundamentals of omnichannel commerce are in place, but its put together with bubble gum and paper clips right now. Jason says the time is now for omnichannel retailers to create a foundation, and that includes associate training and associate staffing.
Then it's Sarah Engel. Sarah has been tracking her clients’ online data for a while now with the DynamicAction Retail Index. Sarah talked with me about how 2016 shifted consumer behavior and what this means for retailers in 2017.

2017 - 001 Jason Retail Geek Goldberg Sarah Engel DynamicAction

In this podcast, Tim Parry sits down with Craig Witsoe of Elo and Marc Biel of Shopgate to discuss technologies retailers can use to bridge the ecommerce and in-store gap.

2017 - 002 Craig Witsoe Elo Touch Marc Biel Shopgate

In this podcast, more interviews from the 2017 National Retail Federation Big Show. 

First up will be Jeff Barnett, CEO of Salesforce Commerce Cloud (which is formerly Demandware). Barnett looks back at the continued shift to mobile that took place during the 2016 holiday season, and a look at how retailers can use mobile to keep customer engagement and conversation going.

Then it’s Stuart Aldridge, Principal at Columbus Consulting. In the second segment, Aldridge says retailers need to understand and figure out the fine line between online execution and customer satisfaction.

2107 - 003 Jeff Barnett And Stuart Aldridge

Sophelle founder and CEO Doug Weich talks about the 2017 State of Retail, and how department stores, in particular, can up their game and stave off elimination.

2017-004 Doug Weich of Sophelle talks 2017 Retail Trends

My podcast is about the business of omnichannel retail: From bricks and mortar stores to ecommerce and everything that connects the two shopping disciplines, such as usability and customer experience. I interview retail leaders, and I dive into the trends and topics retailers need to know about.

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