US-spec ringback tone, heard when dialing out. As used by ServicePattern Multi-Channel Call Center Management System.

Ringback

Call Waiting sounds. As used by ServicePattern Multi-Channel Call Center Management System

Call Waiting - 1

Call waiting sounds used in ServicePattern cloud contact center solution by Bright Pattern 

Call Waiting

Changing patterns of customer service.
We believe communication should fit into our modern lifestyle. Today’s connected customers value their time, switch devices and media channels on the go and expect to be recognized. Your contact center agents can SIMULTANEOUSLY communicate with customers through ALL channels, such as chat, voice and video call, text messages, email, and social media. We built our ServicePattern contact center solution to remove the gap between enterprises and connected customers. It is the next generation, high-performance contact center solution in the cloud.


Bright-Pattern