Non-Fiction - Globalization and advanced technologies have given ever greater power to the person who decides if your business will succeed or fail - the customer. Whether your company serves consumers or other businesses, you can no longer compete on price and quality alone. To gain profits and market share, you have to deliver an experience that makes customers want to come back - and that sets you apart from the competition. You need to seize The Customer Experience Edge.

The Customer Experience Edge - Marketing Advice

It's deer season and the mountains around Big Lake are filled with trophy hunters. But deer aren't the only things being stalked. When Emma Moyer, Big Lake's resident environmental activist, disrupts a guided hunt, it leads to a deadly confrontation. Now Sheriff Jim Weber has to find a killer from a list of suspects that include angry hunters, land developers, business owners, estranged family members, and others that Emma has crossed over the years. And all the while, a perilous winter storm is sweeping across the mountains, hampering his investigation and hiding secrets. 

Big Lake Blizzard (Volume 4) - Fiction

Fiction - Everybody seems to have gone crazy in the little mountain community of Big Lake, Arizona. Neighbors are threatening violence, eco-protestors are on the march, flower children are camping in the nearby forest, two of Sheriff Jim Weber's deputies have gotten into a fistfight in the ButterCup Café, the grocery store manager has locked himself in his office and won't come out, bears are chasing dogs into houses, and somebody has stolen the town's mascot. Written by Nick Russell

Crazy Days In Big Lake (Volume 3)

Fiction - When a young Apache man is found hanging from a tree on Cat Mountain, Sheriff Jim Weber and FBI agent Larry Parks go on the hunt for the killers and by the time their investigation is over, the idealistic cover is ripped from the little mountain town of Big Lake, revealing old prejudices, resentments, and hatred. In their search for justice, Sheriff Weber and Parks encounter Native American activists, a kinky couple whose passion burns as hot as their tempers, a teenager with excess baggage, and a father and son team of small town bullies, to name just a few. Author - Nick Russell

Big Lake Lynching (Volume 2)

Bound Away offers a new understanding of the westward movement. After the Turner thesis which celebrated the frontier as the source of American freedom and democracy, and the iconoclasm of the new western historians who dismissed the idea of the frontier as merely a mask for conquest and exploitation, Noted historian David Hackett Fischer and James C. Kelly take a third approach to the subject.

Bound Away: Virginia and the Westward Movement

These stories cover the lives and heroics of several of the men and women, young and old who helped American win the Revolutionary war.

For The Love Of Country (Box Set)- History

If any of the behaviors described sound like you or someone you work with, beware! In Why CEOs Fail, David L. Dotlich and Peter C. Cairo describe the most common characteristics of derailed top executives and how you can avoid them. 

Why CEOs Fail - Business

In the year 6303, when Earth is bare of anything larger than an insect or a mouse and most people have left for the stars, Duncan Rojas receives a most unusual visitor. His name is Bukoba Mandaka, and he is the last of the Maasai. Mandaka wants Rojas, senior researcher for Braxton's Records of Big Game, to find the tusks of the Kilimanjaro Elephant, tusks that weigh over 200 lb. each. Why? Mandaka will not say, but he will pay enormous sums for them. And Rojas cannot resist the challenge of tracing something lost for 3000 years. 

Ivory - Science Fiction

When an armored car hijacking leaves two men dead, Arizona Sheriff Jim Weber takes the crime personally, because one of the dead men is his brother-in-law. His hunt for the killers leads him into a world of sordid sex, deceit, and violence, with a suspect list that includes jilted women, a family of anti-government survivalists, and the beautiful wife of the richest man in town. With a plot that has more twists and turns than an Arizona mountain road, a cast of characters you won't soon forget. Written by Nick Russell

Big Lake (Volume 1)- Fiction

It’s 1936, and Tobias Henry is stuck in the frozen hinterlands of Michigan. Tobias is obsessed with two things: God and girls. Mostly girls, of course. But being a Baptist preacher’s son, he can’t escape God. When his father is blinded in a bizarre accident (involving hard cider and bird droppings), Tobias must ride the rails to Texas to recover a long-hidden stash of money. Along the way, he’s initiated into the hobo brotherhood by Craw, a ribald vagabond-philosopher. Obstacles arise in the form of a saucy prostitute, a flaming boxcar, and a man-eating catfish. Written by Sam Torode

The Dirty Parts Of The Bible - Fiction

Bruce is available at bruce@brucemiles.com

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