Turning your approach to Training & Competency upside down in 2021. 

In this podcast Adrian Harvey, CEO Elephants Don't Forget and Lynne Hargreaves, Director at ClearStep Consulting discuss:
- Change Management
- Consumer Education and new expectations
- Evaluating employee performance and conduct in a remote setting

#13 Podcast - Employees First, Customers Second:

In this short podcast, webinar panellists Adrian Harvey, Anthony Eghan, Caroline Wells and Sarah Lawrence answer the audience questions posed in our most recent webinar on complaint handling under Covid-19. The panel provides their perspectives on:

• Whether firms have furloughed too many staff?
• What financial firms can learn from other sectors
• How some firms have improved their reputation under Covid-19
• Are customers getting their needs met by firms in this pandemic?

#7 Nelly - Worksmart - Complaint Handling Bonus Podcast

As a follow up to our most popular webinar to date on ‘How to get reported, fined and investigated by the FCA in 2020’. Nelly's CEO reviews the webinar audience poll results which reveal, in the current crisis, what is keeping risk and compliance professionals of regulated firms up at night!

Bonus Podcast: How to get reported, fined and investigated by the FCA in 2020

How Coronavirus is transforming complaint handling & what you can do about it. Listen to this teaser - the full podcast is also available.
Adrian Harvey CEO, Elephants don't forget
Anthony Eghan, Worksmart
Caroline Wells, CWSL Training Services Ltd
Sarah Laurence, CWSL Training Services Ltd

#7 Podcast Teaser Complaint Handling BONUS

Covid-19 proves to be SM&CR Litmus test. Listen to this teaser - this is a teaser version. Full podcast also available.
Adrian Harvey CEO, Elephants don't forget
Julie Pardy, Worksmart

# 9 Podcast Teaser - Covid-19 proves to be SM&CR Litmus test

In this podcast, Julie Pardy, Director Worksmart & Adrian Harvey, CEO of Elephants don't forget discuss why firms now, not after the crisis, need to build on and strengthen their current SM&CR approach now more than ever.

#9 Podcast - Covid-19 proves to be SM&CR Litmus Test

To dissect the audience webinar poll results of our latest webinar ‘L&D: Your biggest challenge is yet to come’ and provide further insights to support the L&D function going forward, Adrian Harvey, CEO Elephants don’t Forget is joined by Nick Bate, co-founder of the L&D recruitment firm Blue Eskimo and former Group Head of L&D & Talent at Domestic & General, Melanie Lepine.

#10 Podcast - Will L&D make an opportunity out of COVID-19?

If you think that compliance costs for regulated firms are steep, then the cost of non-compliance is jaw-droppingly high. Whether we are talking regulatory fines, damage to reputation, customer detriment or impact on business continuity, the very real threat of non - compliance has a disproportionate impact on a firm’s bottom line that can’t be ignored. 

In this joint Worksmart and Elephants don’t forget podcast, a follow-up episode to the latest webinar on the ‘The Not so hidden cost of compliance’. Adrian Harvey, from the AI-powered knowledge retention firm Elephants Don’t Forget and Julie Pardy Director of Market Engagement and Regulation at SM&CR technology firm Worksmart summarize the thoughts and opinions of over hundred heads of compliance and compliance officers within financial regulated firms.

Download and watch the 'Not so hidden cost of compliance’ webinar at the link below:

https://tinyurl.com/yycvhmj2

#11 The Not So Hidden Cost of Compliance

In this 10-minute post-webinar podcast our panelists Adrian Harvey CEO, Elephants don’t forget, Nick Bate, Director, Blue Eskimo, Melanie Lepine, Head of L&D, Global-Local, CBRE and Dean Woods Group HR Director International Development & Employee Empowerment, Faurecia, outline how L&D professionals can deliver quantifiable bottom-line results that the board will love them for! 

Check out the on-demand version of the webinar "Is L&D dead in the water" at https://tinyurl.com/y2pjerfz

#12 Podcast - Is L&D Dead in the Water

We speak to experts, practioners and thought leaders from across all sectors to find out how the L&D, risk and compliance functions within firms are improving employee competency and capability.

Elephants Don't Forget

Pinned to spotlight