In this episode of Cultivating Culture we're talking with Nicole Jones on ways to promote and change a work culture. Nicole mentions that work place culture is behavior and that in order to change behavior we need to change the enviornment. This can be done through setting expectation of employees in specific areas of the office, modeling desired behaviors from leadership, ensuring staff have input within their office, and creating positive interactions amongst employees within the office. Nicole has also provided a wealth of information for the audience to review as well. 

Show Resources -
Regarding Positive to Negative Interactions: https://www.gottman.com/blog/the-magic-relationship-ratio-according-science/
Culture Decks for Agency Values: https://tettra.com/article/company-culture-deck/
How to Implement Change when Organization is not ready for change? https://thecenterforimplementation.com/toolbox/if-the-organization-or-site-is-not-ready-for-change
The power of individual behavior: https://thecenterforimplementation.com/toolbox/the-power-of-individual-behavior-in-complex-challenges-and-systems
7 ways to Shape Culture https://www.inc.com/david-finkel/7-ways-to-shape-the-culture-of-your-company.html
The Gottman Institute - The magic Relationship Ratio, According to Science:https://www.gottman.com/blog/the-magic-relationship-ratio-according-science/
Tettra - Culture Codes: All the Best Culture Decks and How to Create One:https://tettra.com/article/company-culture-deck/
The Center for Implementation - What to do if the organization or site is not ready for change:https://thecenterforimplementation.com/toolbox/if-the-organization-or-site-is-not-ready-for-change
The Center for Implementation -Implementation Tips & Tricks: The power of individual behavior in complex challenges and complex systems: https://thecenterforimplementation.com/toolbox/the-power-of-individual-behavior-in-complex-challenges-and-systems
Inc. - & Ways to Share the Culture of Your Company:https://www.inc.com/david-finkel/7-ways-to-shape-the-culture-of-your-company.html

Additional Resources 
- Missouri Department of Mental Health (DMH): dmh.mo.gov/
- DMH Facebook: www.facebook.com/MODivisionDD
- DMH Instagram: www.instagram.com/missouri_ddd/
- DMH Twitter: twitter.com/modivdd
- DMH Youtube: www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg
- DMH DD Youtube: www.youtube.com/channel/UCH_Q__AwF6WRtLjYpkNrZNQ

Ep 3 - Cultural Change In The Office

On this episode of Cultivating Culture we talk with 3 different DMH Regional Office Directors within Missouri. Our discussion centers on leadership and it's effects on creating a positive work culture within offices. They mention several different factors to consider when promoting positive work enviornment such as appreciation, laughter, trust building, and honesty as vital parts of a workplace culture. They also dive into activities offices and leadership can do to create positive, cohesive work place environments.  Lastly they provide several different resources the audience can pull from to enhance their knowledge on this topic. 

Show Resources: 
Insperity: https://www.insperity.com/blog/best-place-to-work/?AutoBlogEmail=subscribed
The Weekly Workplace: https://theweeklyworkplace.podbean.com/
Harvard Business Review - Management Tip of the Day: https://hbr.org/email-newsletters
The Carden Group: https://thecardengroup.com/
The Carden Group - Facebook: https://www.facebook.com/TheCardenGroup
DMH Foundation Training: https://dmh.mo.gov/about/better-government/dmh-foundation-training

Additional Resources…

	• Missouri Department of Mental Health - https://dmh.mo.gov/
	• Missouri Department of Mental Health Facebook - https://www.facebook.com/MODivisionDD
	• Missouri Division of Developmental Disabilities Facebook - https://www.facebook.com/MODivisionDD
	• Twitter - https://twitter.com/MentalHealthMO
	• Missouri Department of Mental Health Youtube - https://www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg
	• Missouri Division of Developmental Disabilities Youtube - MO Division of Developmental Disabilities - YouTube

Ep 5 - Leadership And Culture

In this epsidoes of Cultivating Culture we discuss the DMH Way with Rod () and Dishon Knox. Per the DMH Way main webpage "The DMH Way is how we work together to create stronger relationships, better engagement, and more fulfillment in our roles. The DMH Way practices and principles help create an environment that recognizes personal value, growth, and commitment as the foundation for success—both inside and outside DMH. Through the DMH Way, DMH is living out its mission of serving, empowering, and supporting Missourians by investing in the DMH team and creating a culture of great leadership." 
	
In this episode we learn what the DMH Way is, how it began, what it has done thus far, and what to expect from the DMH in 2024. Several resources are linked to the DMH Foundation Training webpage below for the audience to explore. 
	
Show Resources…
DMH Way - https://dmh.mo.gov/about/better-government/dmh-foundation-training
	
Additional Resources…
Missouri Department of Mental Health - https://dmh.mo.gov/
Missouri Department of Mental Health Facebook - https://www.facebook.com/MODivisionDD
Missouri Division of Developmental Disabilities Facebook - https://www.facebook.com/MODivisionDD
X - https://twitter.com/MentalHealthMO
Missouri Department of Mental Health Youtube - https://www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg
Missouri Division of Developmental Disabilities Youtube - https://www.youtube.com/@modivisionofdevelopmentald1632

EP 8 DMH Way

On this episode we listening in on Jessica Bax (Director, Division of Developmental Disabilities, DMH) explain the current pieces being used to create and foster a positive work culture within DMH. These pieces include the DMH Way, ERC, Culture Club, Engage, QPS, Customer Services, & Org Efficiency. Each of these pieces relate to one another and are allowing the Missouri Department of Mental Health the ability to enhance the lives of each individual employee through creating a robust enviornment that is nurturing, supportive, and encourages its employees to grow professionally. 

Please see additional show notes below...

DMH Way - https://dmh.mo.gov/about/better-government/dmh-foundation-training

Quaterly Pulse Survey - https://dmh.mo.gov/about/better-government/pulse-survey

Additional Resources…

Missouri Department of Mental Health - https://dmh.mo.gov/

Missouri Department of Mental Health Facebook - https://www.facebook.com/MODivisionDD

Missouri Division of Developmental Disabilities Facebook - https://www.facebook.com/MODivisionDD

X - https://twitter.com/MentalHealthMO

Missouri Department of Mental Health Youtube - https://www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg

Missouri Division of Developmental Disabilities Youtube - https://www.youtube.com/@modivisionofdevelopmentald1632

Ep 9 Pieces Of Puzzle

On this episode of Cultivating Culture Kathleen Deppeler & Hope Moorhead discuss empathy with two staff members who work directly in the field. The discussion highlights one of DMH’s core values, empathy, and unique ways our employees are displaying this value each and every day. Several resources were mentioned during the course of the discussion as well such as Charting the Life Course, Tools of Choice and much more (see show notes below). 

Show Notes:
Tools of Choice: https://dmh.mo.gov/dev-disabilities/tools-of-choice
Tools for Everyone: https://dmh.mo.gov/media/pdf/tools-everyone
Tools for Everyone Quick Reference Guide: https://dmh.mo.gov/media/pdf/tools-everyone-quick-reference-guide
Charting the Life Course:https://www.lifecoursetools.com/
Life Course Ambassadors: https://www.lifecoursetools.com/network/lifecourse-ambassadors/
One Page Profiles: https://factoregon.org/one-page-profiles

Additional Resources…
Missouri Department of Mental Health: https://dmh.mo.gov/
Missouri Department of Mental Health Facebook : https://www.facebook.com/MODivisionDD
Missouri Division of Developmental Disabilities Facebook: https://www.facebook.com/MODivisionDD
X: https://twitter.com/MentalHealthMO
Missouri Department of Mental Health Youtube: https://www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg
Missouri Division of Developmental Disabilities Youtube: https://www.youtube.com/@modivisionofdevelopmentald1632

Ep 10 - DMH Core Value - Empathy

On this episodes of Cultivating Culture Kathleen and Hope discuss collaboration and its importance within the office. The mention the importance of creating an environment of collaboration that take into account how others think and act. Several tools are mentioned which include Myers Briggs, DISC, Clifton strengths, and social styles highlighted by the DMH Way. Social styles include analytical, driver, amiable, and expressive.  They mentioned the important of not only understanding your own style but also recognizing others style and the need to try and flex towards their styles as well. Please see the show notes below for more information on this episode.

Show Resources…
DMH Way - https://dmh.mo.gov/about/better-government/dmh-foundation-training
The Myers- Briggs Company - https://www.themyersbriggs.com/en-US/Products-and-Services/Myers-Briggs
Clifton Strengths (Gallup) - https://www.gallup.com/cliftonstrengths/en/252137/home.aspx

	
Additional Resources…
Missouri Department of Mental Health - https://dmh.mo.gov/
Missouri Department of Mental Health Facebook - https://www.facebook.com/MODivisionDD
Missouri Division of Developmental Disabilities Facebook - https://www.facebook.com/MODivisionDD
X - https://twitter.com/MentalHealthMO
Missouri Department of Mental Health Youtube - https://www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg
Missouri Division of Developmental Disabilities Youtube - https://www.youtube.com/@modivisionofdevelopmentald1632

Ep 11 - Collaboration

On this episode of Cultivating Culture Hope Moorhead discuss the importance of appreciation in the office work culture with two guest. Through their discussion the audience learns the difference between recognition and appreciation, how showing appreciation limits  staff burnout while fostering belonging in the workplace, and simple acts that we can all do show appreciation in the workplace e.g. smiling, saying hello, good morning or good afternoon. If you enjoy this episode please feel free to listen to our other shows that we've created and please see the show notes below for additional information on appreciation. 

Show Notes: 
Harvard Business Review - Leadership and Managing People "Simple ways to Show Appreciation at Work" by Christopher Littlefield: https://hbr.org/2023/10/simple-ways-to-show-appreciation-at-work
Harvard Business Review - Motivating People "The Little Things that Make Employees Feel Appreciated", by Kerry Roberts Gilson, Kate O'Leary, and Joseph R. Weinttraub: https://hbr.org/2020/01/the-little-things-that-make-employees-feel-appreciated 
LinkedIn - Marble Box: https://www.linkedin.com/pulse/importance-workplace-appreciation-marblebox

Additional Show Notes: 
Missouri Department of Mental Health - https://dmh.mo.gov/
Missouri Department of Mental Health Facebook - https://www.facebook.com/MODivisionDD
Missouri Division of Developmental Disabilities Facebook - https://www.facebook.com/MODivisionDD
X - https://twitter.com/MentalHealthMO
Missouri Department of Mental Health Youtube - https://www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg
Missouri Division of Developmental Disabilities Youtube - https://www.youtube.com/@modivisionofdevelopmentald1632

Ep 12 - Appreciation

On this episode Kathleen Deppeler talks with Rachel Jones about DMH Cares. Through their discussion the audience learns the how and why DMH Cares Started, its  primary goal, and the effectives that this program is having on DMH staff who attend these regularly schedule meetings. If you would like to learn more about DMH Cares please feel free to visit the webpage. 

Should Resources 
DMH Cares - https://dmh.mo.gov/wellness/dmh-cares
Previous DMH Cares Webinars - https://www.moshowmehope.org/outreach-resources/previous-dmh-cares-webinars/
Signing up for DMH Cares Webinars - https://dmh.mo.gov/wellness/dmh-cares/signup

Additional Resources…
Missouri Department of Mental Health - https://dmh.mo.gov/
Missouri Department of Mental Health Facebook - https://www.facebook.com/MODivisionDD
Missouri Division of Developmental Disabilities Facebook - https://www.facebook.com/MODivisionDD
X - https://twitter.com/MentalHealthMO
Missouri Department of Mental Health Youtube - https://www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg
Missouri Division of Developmental Disabilities Youtube - https://www.youtube.com/@modivisionofdevelopmentald1632

Ep 13. DMH Cares

On this epsidoes of Cultivating Culture we go over the Culture Landscape Score Card currently used by the Missouri Department of Mental Health - Division of Developmental Disabilities. This annual assessment tool is essentially a pulse check to determine the status of office culture. It covers several different domains related to office culture and scores an office based on responses provided by its employees. DMH-DD has recently completed their second round with this tool and in several location is seeing improvements in employee responses to office culture. From the score card office can then begin the process of action planning to address system gaps in office culture through implementation of specific intervention such as ways to increase employees knowledge about agency values, behaviors, etc… With this in mind the layout of this episode first describe the Culture Landscape Score Card, its domains, and benefits. Then we hear from the most recent Culture Club meeting where Nicole Jones reviews the data collected from the score card and a brief discussion with Jessica Bax over an activity that can be used to begin discussions within your office. 

Show Resources 
DMH Way - https://dmh.mo.gov/about/better-government/dmh-way
Cultivating Culture Collaboration video - https://www.youtube.com/watch?v=MsaIdPjZRb4
Cultivating Culture Empathy video - https://www.youtube.com/watch?v=yMkdzHDftUU
Meeting Midway - Tier 2 Action Planning Podcast - https://open.spotify.com/episode/1CXpJpOEZbRVrbjoNn9Ngm?si=a8623ad34bdd450f
Meeting Midway Tier 2 Action Planning youtube video - https://youtu.be/rwzbQBymV1s?si=vVwwqDNjUcA6H12O
Meeting Midway Tier 2 - Playing Nice with Others podcast - https://open.spotify.com/episode/2lN7pj8wPkPFCBXTSIHpOz?si=67eb305eec214055
Meeting Midway Tier 2 - TSSET Podcast - https://open.spotify.com/episode/09mgPULF0JSJW5WIqHxIta?si=f1588a21226e4655
Meeting Midway Tier 2 - TSSET Youtube - https://youtu.be/HVSu-TeY65s?si=vBSFTeY2aOymY8l7

Additional Resources…
Missouri Department of Mental Health - https://dmh.mo.gov/
Missouri Department of Mental Health Facebook - https://www.facebook.com/MODivisionDD
Missouri Division of Developmental Disabilities Facebook - https://www.facebook.com/MODivisionDD
X - https://twitter.com/MentalHealthMO
Missouri Department of Mental Health Youtube - https://www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg
Missouri Division of Developmental Disabilities Youtube - https://www.youtube.com/@modivisionofdevelopmentald1632

Ep 14. Cultural Landscape Score Card

On this episode of Cultivating Culture, Hope Moorhead talks to several staff who work within the Self Directed Supports area here at the Missouri Department of Mental Health. This discussion centers around how this team, while working distributed, manages stay engaged with each other through various remote activities and ensuring personal connection are maintained when meeting in person. Their discussion highlights the need for continuous open and positive communication among team members to foster a collaborative team centered atmosphere. If you would like to more about this team and the services they provide then please see the show notes below. 

Show Notes: 
Self Directed Services - https://dmh.mo.gov/dev-disabilities/programs/self-directed-supports

Additional Resources 
Missouri Department of Mental Health - https://dmh.mo.gov/
Missouri Department of Mental Health Facebook - https://www.facebook.com/MODivisionDD
Missouri Division of Developmental Disabilities Facebook - https://www.facebook.com/MODivisionDD
X - https://twitter.com/MentalHealthMO
Missouri Department of Mental Health Youtube - https://www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg
Missouri Division of Developmental Disabilities Youtube - https://www.youtube.com/@modivisionofdevelopmentald1632
  

Ep 15 - Maintaining teams from a distance

On this episodes of Cultivating Culture Kathleen and Hope discuss gratitude. They explore this topic and offer examples of how individuals can sometimes get into a negative gratitude mindset but offer ways that they can overcome this. At the end of the epsidoes the offer listeners a challenge to change their perspective on gratitude for 30 days. Please see show notes below for additional information on topics mentioned in this podcast. 

Show Resources: 
	- https://coffeebeanbook.com/
	
Additional Resources 
	- Missouri Department of Mental Health - https://dmh.mo.gov/
	- Missouri Department of Mental Health Facebook - https://www.facebook.com/MODivisionDD
	- Missouri Division of Developmental Disabilities Facebook - https://www.facebook.com/MODivisionDD
	- X - https://twitter.com/MentalHealthMO
	- Missouri Department of Mental Health Youtube - https://www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg
Missouri Division of Developmental Disabilities Youtube - https://www.youtube.com/@modivisionofdevelopmentald1632

Ep 16. The Gratitude Challenge

On this epsidoe of Cultivating Culture Kathleen Deppeler talks with Jazmine Pegues about stress and burnout. As we approach the holiday seasons many of us may begin to feel these experiences as we try to meet certain deadlines or expectation that others or we ourselves put upon us. Kathleen and Jazmine discuss the importance of watching out for burn out with others and within us. They over some helpful advice on how to overcome this by investing in ourselves just a couple of minutes each day.  

Show Resources
DMH Cares - https://dmh.mo.gov/wellness/dmh-cares
DMH Way - https://dmh.mo.gov/about/better-government/dmh-way
Critical Incident Stress Management  (CISM Peer Network) – 
https://dmh.mo.gov/media/pdf/managing-critical-incidents
https://mocred.dmh.mo.gov/group/479057
https://www.youtube.com/playlist?list=PLNLI6SAOm1yTObdgbNGT3_PJGCL9UaLjj
Strive Employee Life & Family (SELF) – http://www.mchcp.org/stateMembers/self.asp 

Additional Resources 
Missouri Department of Mental Health - https://dmh.mo.gov/
Missouri Department of Mental Health Facebook - https://www.facebook.com/MODivisionDD
Missouri Division of Developmental Disabilities Facebook - https://www.facebook.com/MODivisionDD
X - https://twitter.com/MentalHealthMO
Missouri Department of Mental Health Youtube - https://www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg
Missouri Division of Developmental Disabilities Youtube - https://www.youtube.com/@modivisionofdevelopmentald1632


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