The user journey in banking must prioritize internal users as much as external ones. By addressing inefficiencies in employee workflows before digitizing them, and leveraging AI capabilities to redesign processes from scratch, banks can empower their teams while enhancing client satisfaction. As Richard Branson demonstrated with his philosophy of putting employees first: treating staff well creates a ripple effect that benefits customers and drives business success.

AI & Banking

Podcast: 4 Insights to Redesign Banking with AI & Employee Focus

AI in investing is changing the game. It’s no longer just about numbers – it’s about understanding human psychology. Most investors have felt the sting of emotional mistakes: chasing hot stocks, panic selling during downturns, or holding onto losers for too long. But what if a data-driven partner could help? In this article, we explore how artificial intelligence (AI) acts as a rational co-pilot, helping investors overcome behavioral biases—and where its limitations lie.

Podcast: 5 Ways AI in Investing Outsmarts Behavioral Biases

Carl Benedikt Frey’s insights remain as relevant as ever. AI and automation are not only reshaping the workforce but also opening doors to new opportunities. To thrive in this new era, we must focus on innovation, embrace man-machine collaboration, and leverage AI to address challenges like demographic shifts.

The future of work belongs not to machines alone but to those who imagine and build new ways of collaborating with them. Let’s rise to the challenge and create a future where humans and AI thrive together

Podcast: Unlocking the Future: Ways AI and Automation Solve Workforce Demographic Challenges

As AI professionals, clarity in our definitions directly translates to clarity in our projects, team communications, and ultimately, our ability to leverage AI technology effectively. Recognizing that AI agents may range from simple conversational solutions to complex autonomous task-performing entities—and distinguishing these clearly from agentic systems comprising multiple coordinated agents is essential.

Podcast: The AI Divide: Understanding Agents vs. Agentic Systems

Apples KI-Offensive sorgt für Aufsehen: Auf der diesjährigen Entwicklerkonferenz WWDC vor gut einer Woche hat Apple beeindruckende Neuerungen seiner sogenannten „Foundation Models“ vorgestellt. Dabei handelt es sich um kompakte KI-Modelle, die direkt auf iPhones, iPads und Macs betrieben werden können, ohne zwingend eine Verbindung zur Cloud herzustellen. Diese Entwicklung verspricht vor allem für Schweizer Unternehmen attraktive Perspektiven, birgt jedoch auch gewisse Risiken.

Podcast: Apples neue KI-Offensive - Chancen & Herausforderungen für Schweizer Unternehmen

Funky Algorithm” is a retro-futuristic funk anthem crafted for the digital age. With punchy synth basslines, talkbox-inspired vocals, and a groove that feels like Daft Punk met Jamiroquai in a startup garage, this track is all about dancing with the machine. It’s playful, soulful, and dripping in algorithmic swagger.

Inspired by AI, coffee-fueled mornings, and the rhythm of innovation, it’s the perfect soundtrack for coders, creators, and anyone who vibes with the future.

Powered by digital-age.ch – where tech meets funk.

Oh Funky Algorithm

Agentic AI represents the next evolutionary step beyond generative AI, enabling autonomous systems with enhanced reasoning and interaction capabilities to tackle complex tasks. However, this progress introduces significant challenges in communication reliability, goal management, and system design. Recent research reveals critical limitations and proposes innovative solutions like ADAS and Google MASS to optimize agent performance.

Podcast: Agentic AI - Advancements & Challenges in Communication & Optimization

KI kann erstaunlich viel, aber sie kann nicht wissen, was sie nicht weiss. Vermutlich liegt das Problem nicht an der Logik der Modelle, sondern an ihren Trainingsdaten. Die KI hat gelernt, was ein „Rezept“ ist, meist ausgelegt auf 1 bis 4 Personen. KI halluziniert nicht aus Böswilligkeit, sie reimt sich Dinge zusammen, wenn die Quelle fehlt oder diffus ist. Das gilt nicht nur für Pizza, sondern auch für juristische Analysen, medizinische Hinweise oder Business-Strategien. Wer also ein Rezept oder eine „Faktenantwort“ aus einem KI-Modell übernimmt, sollte sich immer fragen: Woher kommt diese Information? Und kann ich ihr trauen?

Podcast: Der KI-Pizza-Benchmark: Wer backt am besten für 503?

Compliance complexity isn’t going away, but neither is the potential for breakthrough collaboration. When compliance is transformed into a strong, virtual partner through AI, client advisors are empowered every step of the way. The future belongs to banks where man and machine team up, making compliance not just a requirement, but a catalyst for trust, growth, and new opportunity. Together, advisors and their virtual compliance helpers can truly see beyond.

Podcast - AI-powered Compliance

KI im Kundendienst gewinnt für Telekommunikationsanbieter zunehmend an Bedeutung. Sie ermöglicht es, Kunden auch ausserhalb der Servicezeiten Unterstützung zu bieten – effizient, zuverlässig und ohne Wartezeiten. Ein professionell aufgesetzter KI-Chatbot eröffnet dabei einen zusätzlichen Kanal, der besonders für Kund:innen attraktiv ist, die nicht lange in FAQ-Listen suchen oder ungern zum Telefon greifen.

In diesem Beitrag haben wir verschiedene Anbieter von KI-Chatbots speziell für den Kundendienst in der DACH-Region unter die Lupe genommen. Die fünf führenden Lösungen wurden anhand der Kriterien Umsetzung, Datenqualität, Datenschutz, Mehrsprachigkeit und Kosten bewertet.

KI im Kundendienst: Die 5 führenden Anbieter für Telcos (2025)

As companies continuously generate large amounts of data across various systems, from customer information and product catalogs to supply chain details and operational processes, unlocking the full value of this data remains a challenge. Without proper integration and context, data often remains fragmented, limiting its potential to drive business insights and innovations, while also maximizing corporate profits and reducing costs.

Podcast: Enterprise Knowledge Graphs

AI shapes the future – digital age shows how technology transforms businesses. Be the change!

Podcast: 4 Insights to Redesign Banking with AI & Employee Focus

digital age switzerland

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