Stephan Bunker, an expert witness with over 50 years of public safety experience, discusses the key ways to avoid litigation and liability in emergency dispatch, including tips for individual dispatchers as well as center managers. 

For Your Information: 
​​​​​​​Email Stephan your questions at stephan(dot)bunker(at)gmail(dot)com 

If you’re attending NAVIGATOR 2022, don’t miss his session “Fire Up Your Dispatchers” on April 28!

Avoiding Litigation and Liability with Stephan Bunker

Isabel Gardett talks with Brett Patterson, the chair of the Medical Council of Standards for the International Academies of Emergency Dispatch. They discuss the why and how of getting involved with research, what it means that a dispatch system is “evidence-based,” and how to enact change to protocols using research.

For Your Information:
Sepsis (https://en.wikipedia.org/wiki/Sepsis)

ABCs (https://en.wikipedia.org/wiki/ABC_(medicine))

AHA (http://www.heart.org/HEARTORG/)

Hypoxic seizure (https://en.wikipedia.org/wiki/Cerebral_hypoxia)

W. Edwards Deming, Some Theory of Sampling (https://www.amazon.com/Theory-Sampling-William-Edwards-Deming/dp/048664684X/ref=sr_1_4?s=books&ie=UTF8&qid=1505500418&sr=1-4&refinements=p_lbr_one_browse-bin%3AW.+Edwards+Deming)

W. Edwards Deming, Quality, Productivity, and Competitive Position (https://www.amazon.com/Quality-Productivity-Competitive-Position-Edwards/dp/0911379002/ref=asap_bc?ie=UTF8)

Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Avoiding Litigation and Liability with Stephan Bunker

Dispatch in Depth

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