Lori Henricksen, BX3 Public Safety owner and training consultant and creator of the Emergency Telecommunications Program at VTCTA, and Lily Petersen, former student of the program and current communications specialist supervisor at the Las Vegas Combined Communications Center, discuss the benefits of providing high school students with career technical education (CTE) in emergency dispatching. 

For Your Information: 
Listen to Lori’s previous episode: https://www.aedrjournal.org/the-next-generation-of-dispatchers-with-lori-henricksen  

Check out the Veterans Tribute Career and Technical Academy: https://www.vtcta.org/

Contact Lori: lori (at) bx3publicsafety (dot) com

Lori's LinkedIn: linkedin.com/in/lori-henricksen-4b134335

BX3 Public Safety, LLC: https://www.linkedin.com/company/bx3-public-safety-llc/

Comms Coach podcast: https://www.linkedin.com/company/comms-coach-podcast

Lily's LinkedIn: linkedin.com/in/lily-petersen-91146869

School of Dispatch with Lori Henricksen and Lily Petersen

Isabel Gardett talks with Brett Patterson, the chair of the Medical Council of Standards for the International Academies of Emergency Dispatch. They discuss the why and how of getting involved with research, what it means that a dispatch system is “evidence-based,” and how to enact change to protocols using research.

For Your Information:
Sepsis (https://en.wikipedia.org/wiki/Sepsis)

ABCs (https://en.wikipedia.org/wiki/ABC_(medicine))

AHA (http://www.heart.org/HEARTORG/)

Hypoxic seizure (https://en.wikipedia.org/wiki/Cerebral_hypoxia)

W. Edwards Deming, Some Theory of Sampling (https://www.amazon.com/Theory-Sampling-William-Edwards-Deming/dp/048664684X/ref=sr_1_4?s=books&ie=UTF8&qid=1505500418&sr=1-4&refinements=p_lbr_one_browse-bin%3AW.+Edwards+Deming)

W. Edwards Deming, Quality, Productivity, and Competitive Position (https://www.amazon.com/Quality-Productivity-Competitive-Position-Edwards/dp/0911379002/ref=asap_bc?ie=UTF8)

Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

School of Dispatch with Lori Henricksen and Lily Petersen

Dispatch in Depth

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