John Chiaramonte, President of Mission Critical Partners’ consulting business, talks about the company's upcoming 8-hour course on swatting incidents. He talks about the recent uptick in these types of responses as well as things communication centers can do to prepare for the eventuality of these calls. 

For Your Information: 
Sign up for the class here: https://info.missioncriticalpartners.com/mitigating-swatting-incidents-masterclass  

Check out Mission Critical Partners’ other webinars and trainings: https://www.missioncriticalpartners.com/resources/webinars-training/

Swatting Masterclass with John Chiaramonte

Isabel Gardett talks with Brett Patterson, the chair of the Medical Council of Standards for the International Academies of Emergency Dispatch. They discuss the why and how of getting involved with research, what it means that a dispatch system is “evidence-based,” and how to enact change to protocols using research.

For Your Information:
Sepsis (https://en.wikipedia.org/wiki/Sepsis)

ABCs (https://en.wikipedia.org/wiki/ABC_(medicine))

AHA (http://www.heart.org/HEARTORG/)

Hypoxic seizure (https://en.wikipedia.org/wiki/Cerebral_hypoxia)

W. Edwards Deming, Some Theory of Sampling (https://www.amazon.com/Theory-Sampling-William-Edwards-Deming/dp/048664684X/ref=sr_1_4?s=books&ie=UTF8&qid=1505500418&sr=1-4&refinements=p_lbr_one_browse-bin%3AW.+Edwards+Deming)

W. Edwards Deming, Quality, Productivity, and Competitive Position (https://www.amazon.com/Quality-Productivity-Competitive-Position-Edwards/dp/0911379002/ref=asap_bc?ie=UTF8)

Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Swatting Masterclass with John Chiaramonte

Dispatch in Depth

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