What's Really Going On? with Melissa Colon and Heather Hedgcock

What's Really Going On? with Melissa Colon and Heather Hedgcock

Dispatch in Depth

Melissa Colon, CTO, Lieutenant, ETC instructor, and Q with Manatee County Emergency Communications Center, and Heather Hedgcock, QA Coordinator, Captain/Supervisor, ETC Instructor, and Q, discuss customer service skills.…

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