BPM 101 Assignment 1 - Avendano, Ericson

SMBUSCO_Exercise2: Avendano, Serrano, Desoloc

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00:01-04:22 - Billed for extra P250 charge.
Mylene Serrano - CSR
Miguel Antonio Desoloc - Customer/Client

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04:23-08:22 - Postpaid subscription cut off.
Miguel Antonio Desoloc - CSR
Ericson Avendano - Customer/Client

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08:23-13:02 - Poor connectivity complain.
Ericson Avendano - CSR
Mylene Serrano - Customer/Client

Eric Avendano