Now more than ever, businesses and brands need to give their customers a more rounded and integrated experience at every touch-point. Brands are being highly disrupted. The power has shifted to the consumers' hands, and people trust people, more than corporations. 

Chris Fjelddahl - Designing An Integrated Customer Experience

How Airbnb’s unique oﬀering created deep connections with consumers everywhere. If you want to build a brilliant brand you've got to ﬁnd a brilliant purpose. It must be authentic and true to you. And then you have to deﬁne it and make everything amplify that. 

Paul Stafford - Why Everyone Fell Into Bed With Airbnb

Engage your audience with simple but powerful visual communication. Data visualization is the means by which you visually represent information. It’s taking shapes, colours and values and attaching that to data, a way of visually communicating that so people can understand easily.

Wesley Grubbs - Data Visualisation - The Future of Communication

The importance of creating relevant content that connects with and engages your audience. There are six key things that businesses should think about when approaching a content strategy. Authenticity is very important. To be honest and have that one to one connection that feels personal to your consumer. 

Fairfax Media NZ