Join Kristy Crabtree (IRC) and Virginia Zuco (UNICEF) as they discuss the newly available resource, the GBVIMS+ Case Management Companion Guide. This new, holistic guidance complements the GBVIMS+ and explicitly links GBV case management and information management as it builds upon the Inter-Agency GBV Case Management Guidelines. Designed to accompany the GBVIMS+ User Guide, this resource highlights the functionalities in GBVIMS+ that facilitate GBV case management service provision, supervision, and monitoring the quality of GBV case management services.

This episode is cross-posted on the Women's Protection and Empowerment podcast.

How can we take a holistic approach to GBV case management and information management?

In this episode, we talk about all things art -- err data -- or both. Where do art and data intersect? How? And what beautiful messages can we convey when we mix the two? Hear from Shirley Wu, a creative, who worked with IRC this year to visualize data about the felt stigma of GBV survivors. 

Interested in learning more about data art/the art of visualization, check out these resources:

- Shirleywu.studio
- Data Sketches by Nadieh Bremer and Shirley Wu 
- How we can find ourselves with data, TED talk by Giorgia Lupi
- https://lisacharlottemuth.com/talks
- Data Visualization Society
- Nightingale: the Journal of the Data Visualization Society
- Flowing Data Newsletter
- Andy Kirk: Visualising Data
- Alberto Cairo’s The Functional Art

The Art (Literally) of Analysis

What are the four steps of data analysis?

What are the steps of data analysis?

The first in our new series on data points to look at for analysis.  This one covers the overall incident number, the perpetrator-survivor relationship, incident location and the referral pathway

Data Points to Analyze Part 1: Number, Relationship, Location, Referral Pathway

The Child Protection Information Management System is a practical, field-level tool that supports effective and timely case management of individual vulnerable children. It is comprised of database software and accompanying resources and guidance documents. In this episode, we talk all things CPIMS and get a peek into how the CPIMS and GBVIMS relate.

What is the Child Protection Information Management System (CPIMS)?

This is the second in our series of Linking Data Analysis with Programming - covering how the GBVIMS inter-agency group used their data to inform their coordination, advocacy and response. Read the whole story here: http://www.gbvims.com/learn-more/linking-data-analysis-to-programming/

Linking Data Analysis with Programming: Lebanon

Case management is the core function of gender-based violence response programming.  In this episode, Meghan O'Connor talks about the recently released Inter-Agency Gender-Based Violence Case Management Guidelines (available at gbvresponders.org)

Inter-Agency Gender-Based Violence Case Management Guidelines

Data protection is the act of protecting personal information in how it is collected, stored, used, and shared. It is a crucial component of upholding our responsibility to survivors in ensuring their control of their data and protecting what data they have consented to be shared. In this episode, learn about the importance, when data is protected, and an overview of tools available.

Data Protection Principles and Practices

In this episode, we're talking all things breaches. What is a breach? What is the spectrum of breaches? How do you resolve a breach of the information sharing protocol?  Listen, learn, and prevent breaches from happening in the first place.

Oops! Breaches of the Information Sharing Protocol

Data mapping, also called information mapping, is the practice of visual representing the inputs, outputs, resources and flow of data. It can be highly beneficial when starting to implement the GBVIMS or when your program structure or coordination responsibilities change to conduct an information management mapping exercise. This is a constructive first step in designing the flow of a functional information system and will help in later planning. In this episode we talk about the process and the importance and practical steps.  You can also learn more by watching our video short on the topic: https://youtu.be/KeMyjtGdJE0

Data Mapping

Data triangulation is the practice of reviewing and validating findings by looking at multiple sources of data related to one topic or issue. In this episode, we talk about the sociological history of data triangulation as a process of combining data from different sources to understand a social phenomenon. We talk about other data sources to consider and guidance for comparing findings.  What hypotheses does this data support or negate? Are there biases or limitations in the data we should acknowledge? What are other explanations? Does this lead to something we can take action on?

Data Triangulation

Information sharing is a complex exercise in coordination, trust-building, and adhering to ethical standards. In this episode, we talk about an information sharing utopia, and how information sharing can go wrong, and what lessons have been learned along the way.

What survivor data is safe to share?

Stories can humanize data in a powerful way. They're an impactful tool for conveying a message, issuing a call to action, and helping see beyond the stats, but how can we do this ethically? In this episode, we talked with Michael Kass of The Center for Story and Spirit about ethical storytelling.

To learn more: http://www.michaelkass.co/; http://ethicalstorytelling.com/

What does ethical storytelling have to do with GBV data?

The Protection Information Management Initiative is a collaboration of inter-agency actors from service provision to academia with the joint goal of utilizing data to enable evidence-informed decision making in displacement settings. This initiative provides a space and platform to collaborate and systematize the protection information management in terms of principles, process and tools. Listen and learn more about this effort and the tools you can access. You can also visit pim.guide for more information.

What is the protection information management initiative?

Following introduction and engagement and assessment, we go into case action planning, the third step in the case management process. This involves developing a plan for the support and services the survivor needs. This episode features Laura Canali of International Medical Corps.
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You can read more about this step in the Inter-Agency Case Management Guidelines and accompanying training modules, available on gbvims.com or https://gbvresponders.org/response/gbv-case-management/

GBV Case Management Step 3: Case Action Planning

We’re introducing a special series on the GBVIMS podcast covering each step of the case management process. This series in six episodes, plus a bonus episode that will introduce you to the six steps of the case management process and the role of supervision in this process. If we look at this holistically, we can’t get data right if services aren’t right, and really we shouldn’t be collecting data if services aren’t there and up to par, so tune in, take notes, take action!

In this first episode of the series, we cover the first step: introduction and engagement. This includes greeting and developing rapport with the survivor, introducing services, our role as providers, informed consent, and obtaining permission to proceed. This episode feature Catherine Poulton of UNICEF.
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You can read more about this step in the Inter-Agency Case Management Guidelines and accompanying training modules, available on gbvims.com or https://gbvresponders.org/response/gbv-case-management/

GBV Case Management Step 1: Introduction and Engagement

In the fourth step of the case management process, we implement the case action plan. This is connecting the survivor to resources (e.g. referrals), providing direct interventions. It’s about facilitating choice. This episode features Erin Gerber of UNFPA.
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You can read more about this step in the Inter-Agency Case Management Guidelines and accompanying training modules, available on gbvims.com or https://gbvresponders.org/response/gbv-case-management/

GBV Case Management Step 4: Case Action Implementation

Ce podcast explore les sujets tendancieux dans les programmes de gestion de cas. Deux membres de l’Equipe Technique discutent ces sujets qui posent souvent des difficultés sur le terrain, avec les donateurs ou d’autres secteurs. Ceux-ci incluent notamment la question de la médiation avec les auteurs présumés des violences ou le fait d’effectuer des visites à domicile.

Gestion de cas: Sujets ‘chauds’

In this episode, we spoke with inclusion specialists, Pauline Thivilier of Humanity and Inclusion and Ricardo Pla Cordero of International Rescue Committee about disability statistics in humanitarian settings. Listen to learn why it’s important to collect this data, a method for collection, and resources for integration of these methods. 

To learn more, check out the Humanity & Inclusion’s learning toolkit on disability data collection: https://reliefweb.int/report/world/launch-learning-toolkit-disability-data-collection-humanity-inclusion-using-washington

“To make people count, we have to count people right” – Disability Data Collection

Even with the best intentions, any data source is vulnerable to misinterpretation. Be it from statistical omission, lack of context or the absence of subject matter expertise, this can lead to misunderstanding the situation as well as misinformed decision making. In this episode, we talk with current and past members of the GBVIMS global team to uncover these opportunities for misinterpretation and ways to avoid it altogether.

What's the danger with misinterpreting GBV data?

This episode kicks off a new series dedicated to the current COVID-19 pandemic. The GBVIMS technical team discusses how COVID-19-related restrictions and lockdowns impact the GBVIMS and case management data collection and storage. In addition, we discuss how our new digital platform, Primero/GBVIMS+, can allow service providers to continue delivering lifesaving case management services to GBV survivors.

COVID-19 Series: COVID-19, the GBVIMS, and Case Management Data Management and Storage

This episode covers the guiding principles for taking crisis calls, profiles of the types of people who will call you, a checklist of things you must have ready before you take a call, and how crisis GBV case management on the phone will differ from face to face.

COVID-19 Series: Taking a crisis call – what to say and how to say it

This episode presents how safety planning will be conducted over the phone with survivors whose safety is at risk, particularly for survivors of intimate partner violence.

COVID-19 Series: Safety planning with survivors over the phone

This episode presents strategies on how to adapt supervision and staff care remotely in the context of the COVID-19 response where supervisors are unlikely to be physically present where caseworkers are providing services.

COVID-19 Series: Remote Supervision and Staff Care

Cet épisode fait partie d'une séries de courtes vidéos et podcasts sur la gestion à distance des cas de violences basées sur le genre (VBG) dans le contexte du COVID-19. Cette première épisode couvre les conditions préliminaires pour faire la transition vers une prise en charge à distance (par téléphone) des cas de VBG: QUAND considérer la gestion à distance des cas; QUE faut-il pour faire une transition vers une prise en charge à distance; et QUI doit le faire.

GBVIMS, Gestion de Cas et COVID-19: Conditions préliminaires pour une prise en charge à distance

Cet épisode fait partie d'une séries de courtes vidéos et podcasts sur la gestion à distance des cas de violences basées sur le genre (VBG) dans le contexte du COVID-19. Cet épisode présente comment la planification de la sécurité sera menée par téléphone avec les survivantes dont la sécurité est menacée, en particulier pour les survivants de la violence exercée par un partenaire intime.

GBVIMS, Gestion de Cas et COVID-19: Élaboration d'un plan de sécurité

Cet épisode fait partie d'une série de courtes vidéos et podcasts sur la gestion à distance des cas de violences basées sur le genre (VBG) dans le contexte du COVID-19. Cet épisode présente comment prendre en charge un appel d’urgence reçu sur un numéro d'écoute (ou hotline) destiné aux survivantes de VBG: Les principes directeurs à suivre pour répondre aux appels d'urgence; les différents profils des personnes susceptibles d'appeler et une liste des informations et documents à réunir avant de répondre à un appel; et les différences entre la gestion de cas par téléphone et l'accompagnement face à face.

GBVIMS, gestion de cas et COVID-19: Appel d’urgence : Que dire ? Comment le dire ?

Cet épisode fait partie d'une séries de courtes vidéos et podcasts sur la gestion à distance des cas de violences basées sur le genre (VBG) dans le contexte du COVID-19. Les services de prise en charge ne s’effectuent désormais plus dans des espaces sûrs, mais à distance, par téléphone, ce qui a une incidence sur la façon de gérer la confidentialité et la documentation des cas de violence liée au genre. Dans cet épisode, nous abordons la confidentialité et la documentation.

GBVIMS, gestion de cas et COVID-19: Documentation et confidentialité

Cet épisode fait partie d'une séries de courtes vidéos et podcasts sur la gestion à distance des cas de violences basées sur le genre (VBG) dans le contexte du COVID-19. Assurer le suivi de la qualité de vos soins et services de gestion de cas est une obligation éthique. Durant cet épisode, nous parlons des trois moyens principaux de suivre cette qualité : les enquêtes de satisfaction auprès des survivantes, les vérifications des dossiers personnels, et la supervision continue des travailleurs sociaux, ainsi que l'adaptation de a supervision de la gestion de cas pour fournir un soutien à distance.

BVIMS, gestion de cas et COVID-19: Supervision et soutien du personnel

Cet épisode fait partie d'une série de courtes vidéos et podcasts sur la gestion à distance des cas de violences basées sur le genre (VBG) dans le contexte du COVID-19. Nous expliquons pourquoi les systèmes de référencement doivent être actualisés en période de COVID-19; les éléments clés à prendre en compte lors de l'évaluation des capacités organisationnelles et du contexte; et le développement et la dissémination du système de référencement.

GBVIMS, gestion de cas et COVID-19: Adapter les systèmes de référencement

This episode explores how the GBVIMS intersects with risk mitigation and the work of other non-GBV sectors. Our guest speaker is Sonia Rastogi who has long-lasting experience working on risk mitigation and speaks about her work on the GBV guidelines and other initiatives she has been leading on.

Cet épisode explore quelles sont les intersections entre le GBVIMS et la réduction des risques VBG et le travail des acteurs non spécialisés en VBG. Notre invité est Sonia Rastogi qui a une longue expérience dans son travail sur la réduction des risques. Elle parle de son travail sur les Directives pour l’intégration d’interventions ciblant la VBG dans l’action humanitaire ainsi que d’autres initiatives qu’elle a conduites.

Intersections between GBV Risk Mitigation and the GBVIMS

Meet the Author! In this episode, we speak with one of the authors of Data Feminism, Professor Catherine D'Ignazio, Director of the Data + Feminism lab at MIT. We talk about the difficulty of "converting life experience into data," about putting the humanity and emotion back into data, and "how we can use data to remake the world."

This episode is cross-posted on the Women's Protection and Empowerment podcast.
Thanks to Megan O'Brien for production support on this episode.

Learn more about Data Feminism: https://mitpress.mit.edu/books/data-feminism

How can we remake the world with data? Data Feminism in Humanitarian Contexts

The Gender-Based Violence Information Management System (GBVIMS) is an initiative that enables humanitarian actors responding to incidents of GBV to effectively and safely collect, store, analyze and share data reported by GBV survivors.

GBVIMS

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