Effective leadership, governance and management are essential to create and sustain a safe infection prevention and control (IPC) environment. In light of the current COVID-19 pandemic, and the increased demands on nursing homes to ensure efficient IPC governance and management arrangements, HCI hosted a webinar.

In this webinar, presented by Oonagh Gilvarry, Chief Technical Officer at HCI, Oonagh spoke about the learnings from COVID-19 in relation to IPC Governance and provided some guidance on the tools and processes nursing homes should implement to drive effective IPC Governance.

For more information contact info@hci.care or 093 36126.

Ep 8: Webinar: Guidance on IPC Leadership, Governance and Management

In this podcast we are joined by Regina Connell, Director of Quality and Safety at HCI and Serena Horkan, Senior Practice Development Specialist at HCI.  We will be discussing the main challenges for nursing homes during the last 12 months, the key quality and safety measures needed and what learnings we can take going forward to support resident safety.

Ep 9: Residential Quality and Safety Learnings from COVID-19

In January 2021 HIQA published the Fire Safety Handbook to assist Registered Providers to develop, implement and sustain an effective fire safety programme. This guidance has a significant impact on the current structures within residential homes, with the requirement for fire safety to become a central focus throughout the service provision. To help Registered Providers understand the key elements of this handbook, HCI hosted a webinar, presented by Oonagh Gilvarry, CTO at HCI. The aim of this webinar is to:

• Understand the background to the development of the Handbook.
• Have clarity on the type of issues identified to date by HIQA in relation to fire safety. 
• Understand the expansive fire safety requirements arising from the Handbook, specifically relating to Governance, resources, training and planning.

Ep 11: Webinar: Understanding the HIQA Fire Safety Handbook

Oonagh Gilvarry, Chief Technical Officer at HCI, presents a summary of the HIQA Inspection Findings in Nursing Homes from Quarter One 2021. 

Oonagh's presentation is based on the findings summarised in HCI's latest Report the "Summary of HIQA Inspection Findings in Designated Centres for Older People". The key high risk areas trending in the inspection findings are around Governance & Management, Fire Precautions, Infection Control, Premises and Training & Staff Development.

Ep 12: Webinar: Summary of HIQA Inspection Findings in Nursing Homes from Quarter One 2021

In this podcast John Sweeney, CEO at HCI and Oonagh Gilvarry, Chief Technical Officer discuss HCI's new Research Paper "The Healthcare System: Will We Ever Learn? Review of the common themes arising from UK and Ireland healthcare inquiries". 

This paper takes the learnings from a number of seminal reports into catastrophic failings in healthcare within Ireland and in the UK, draws together the themes and patterns that are repeated time and time again and draws on these findings to identify core processes that are central to ensuring the quality and safety of patient care provided.

Find out more in the podcast or contact HCI for a copy of the report at info@hci.care.

Ep 13:The Healthcare System: Will We Ever Learn?

Oonagh Gilvarry, Chief Technical Officer, HCI provides nursing homes with an overview of the tools and techniques to support internal auditing. 

The aim of this webinar is to: 

- Understand the requirements for an effective internal audit process
- Outline the internal audit process, planning, preparation and methodology
- Introduction to the tools and techniques to support the application of internal audit practice
- Understand the reporting requirements of internal audits
- Utilising the audit findings to improve your Quality and Safety Management System

For more information contact HCI at info@hci.care.

Ep 14: Webinar: Internal Quality and Safety Audit for Residential Care

Oonagh Gilvarry, Chief Technical Officer at HCI, presents a summary of the HIQA Inspection Findings in Nursing Homes from Quarter Two 2021.

Oonagh's presentation is based on the findings summarised in HCI's latest Report the "Summary of HIQA Inspection Findings in Designated Centres for Older People". The key high risk areas trending in the inspection findings are around Governance & Management, Records, Fire Precautions, Medicines and Pharmaceutical Services, Premises and Residents Rights.

Ep 16: Webinar: Summary of HIQA Inspection Findings in Nursing Homes from Quarter Two 2021

Oonagh Gilvarry, Chief Technical Officer at HCI, presents a webinar for nursing homes to provide practical guidance around policy and procedure development.

Oonagh discusses the key applicable legislation, the latest HIQA inspection findings in relation to policies and procedures and illustrates a model for planning and development of policies and procedures.

Ep 17: Webinar: Practical Guidance for Policy and Procedure Development

Oonagh Gilvarry, Chief Technical Officer at HCI, presents a summary of the HIQA Inspection Findings in Nursing Homes from July 2021 to September 2021.

Oonagh's presentation is based on the findings summarised in HCI's latest Report the "Summary of HIQA Inspection Findings in Designated Centres for Older People". The key high risk areas trending in the inspection findings are around Governance & Management, Residents Rights, Premises, Infection Control and Fire Precautions.

Ep 19: Summary of HIQA Inspection Findings in Nursing Homes

In September 2021, HIQA launched their scoping consultation for the Draft National Standards for Home Support Services. With HIQA’s intention to monitor Home Care services in Ireland, HCI felt it would be a good time to reflect on HIQA’s monitoring of nursing homes to identify the key learnings for home care. This webinar is presented by John Sweeney, CEO, HCI.

EP 20: Webinar: Practical Preparation For Homecare Regulation

The Ockenden Review of the Shewsbury and Telford Hospital NHS Trust, which was released at the end of March, exposed shocking failures at every level throughout a healthcare service and those who were appointed to regulate them. The Review found that the service had failed to investigate, failed to learn, failed to improve and failed to safeguard patients who were at their most vulnerable, with the regulator providing false reassurance of the quality of the care being provided.

Although arising from a maternity service, this HCI webinar facilitated by Oonagh Gilvarry, CTO at HCI, presents the key findings of the Shewsbury and Telford Hospital NHS Trust Review and considers the recommendations that have arisen and their application throughout all healthcare services.

Ep 21: Learnings from the Ockenden Review of the Shewsbury and Telford Hospital NHS Trust

Oonagh Gilvarry, Chief Technical Officer at HCI, presents a summary of the HIQA Inspection Findings in Nursing Homes from March 2022 to May 2022.

Oonagh's presentation is based on the findings summarised in HCI's latest Report the "Summary of HIQA Inspection Findings in Designated Centres for Older People". The key high risk areas trending in the inspection findings are around Governance and Management, Fire Precautions, Infection Control, Residents' Rights,  Staffing and Records.

Ep 26: Summary of HIQA Inspection Findings in Nursing Homes March - May 2022

In this recording of a webinar, Oonagh Gilvarry, CTO at HCI shares our knowledge and experience of conducting incident reviews. Oonagh discusses the challenges and pitfalls of incident reviews and explaining what is required for an effective incident review process.

The webinar covers: 

- Knowing when an incident review is required
- The challenges to an effective incident review process
- Preparing for incident review
- Building on incident review learning

Ep 28: Incident Reviews - The Truth Is Out There

Given Slaintecare's focus of moving the delivering care out of the acute setting and into the community where possible, there is now a need for Community Healthcare Organisations (CHOs) to examine their processes to look for opportunities to become more efficient.

In this webinar, Clare Harney, Director of Digital Development at HCI, discusses what this change means for CHOs going forward and how Digital Health Transformation can help streamline processes across remote sites. 

The webinar covers: 

• Slaintecare and the shifting of care out of hospitals into the community where possible – what this shift in the burden of care means for CHO’s?
• Digital Health Transformation – What is it and how it can help?

Contact HCI for more information at info@hci.care.

Ep 29: Digital Health Transformation - The Pathway for Community Healthcare Organisations

This podcast is a recording of a webinar presented by Clare Harney, Director of Digital Development at HCI. 

In Clare's presentation she discusses the importance of process mapping as a first step to digital transformation. She looks at healthcare as a Complex Adaptive System (CAS), mapping and improving a process in a CAS and how to find inefficiency, risk and bottlenecks in current processes.

For further information contact HCI at info@hci.care.

Ep 31: Importance of Process Mapping and Re-engineering as a first step to Digital Transformation

This podcast is a recording of a webinar hosted by HCI and presented by Oonagh Gilvarry, Chief Technical Officer at HCI. 

Within this webinar, we discuss the use of a Gap Analysis as a process to kick start realistic internal assessment of services against the Draft Regulations for Providers of Home Support Services.

The webinar looks at the 6 defined stages of gap analysis to ensure a comprehensive approach that will ensure the outcome provides a valuable roadmap to, not only achieving compliance, but driving continuous improvement in the quality and safety of the service provided.

For more information contact info@hci.care or call 01 629 2559.

Ep 33: Preparation for Compliance in the Home Support Sector - Planning the route via Gap Analysis

This podcast is a recording of a webinar whereby Oonagh Gilvarry presents the findings from the independent review of the mental health services of Tees, Esk and Wear Valley's NHS Foundation Trust.

Oonagh discusses some of the 120 the failings in these cases as identified by the independent investigation and identifies the key system related learnings that should be considered by all mental health service providers.

Ep 35: Findings from the Independent Review of Tees, Esk and Wear Valley's NHS Foundation Trust

This podcast is a recording of a webinar presented by Oonagh Gilvarry, CTO at HCI. In this webinar Oonagh shares our knowledge and experience of conducting incident reviews in Mental Health Services. Oonagh discusses the challenges and pitfalls of incident reviews and explain what is required for an effective incident review process.

For more information contact info@hci.care.

Ep 37: Learnings from Completing Serious Incident Reviews in Mental Health Services

This podcast is a recording of a webinar presented by Oonagh Gilvarry, CTO at HCI. Within this webinar, HCI discusses the use of Gap Analysis as a process to provide a realistic internal assessment of services against the National Standards for accommodation offered to people in the protection process.

The webinar looks at the 6 defined stages of gap analysis to ensure a comprehensive approach that will ensure the outcome provides a valuable roadmap to, not only achieving compliance, but driving continuous improvement in the quality and safety of the service provided.

- Benchmarking compliance, the advantages to early preparation.
- Gap Analysis templates to support a comprehensive approach.
- Utilising the Gap Analysis Approach – the 6 Stages for Implementation and close out.

Ep 38: Preparation for Compliance in International Protection Accommodation Services

This podcast is a recording of a webinar, presented by Oonagh Gilvarry, Chief Research Officer at HCI. 

The provision of any form of health and social care is challenging due to the level of complexity involved with the service provision, but with the average age of many congregations increasing, assuring the quality and safety of the care provided to older members of Missionaries and Religious Orders is a priority.

A comprehensive, robust governance and management framework is central to the provision of an effective service to ensure that service provides person centred care and strive to drive continuous improvement.

With this in mind, HCI hosted this webinar to discuss what is required to implement a robust governance and management framework.

Ep 39: Good Governance for Assuring Quality of Care in Missionaries and Religious Orders

This podcast is a recording of a webinar presented by Lisa McGrane, Best Practice Specialist at HCI. In this webinar, Lisa discusses the findings of HCI’s latest Summary of HIQA Inspection Findings in Nursing Homes during May to July 2023. 

Among the high risk areas trending include Governance and Management, Policies and Procedures, Staffing, Training and Staff Development, Records, Protection, Residents Rights, Premises and Fire Precautions.

For more information contact HCI at info@hci.care.

Ep 40: Summary of HIQA Inspection Findings in Nursing Homes From May to August 2023

In June of this year, the UK Parliamentary and Health Service Ombudsman released a report summarizing their findings of their review of 22 patient safety incidents that were identified as avoidable deaths, with the aim of highlighting failings in systems and, support learning from the analysis.

The report identified repeated broad themes of clinical failings leading to these deaths and also several factors that contributed to compounded harm experienced by the families of these patients following the deaths of their loved ones.

This podcast is a recording of a webinar, presented by Oonagh Gilvarry, Chief Research Officer at HCI. Oonagh provides a summary of these clinical failings, and the resulting compounded harm, that provide learnings that are applicable across all of the health and social care sectors internationally.

Ep 41: Patient Safety: More than a Promise

This podcast is a recording of a webinar held by Oonagh Gilvarry, Chief Research Officer at HCI.

To support International Protection Accommodation Services, HCI held a webinar to discuss HIQA's newly released documentation in relation to the monitoring and inspection of IPAS services. 

In this discussion, IPAS providers gain an understanding of these key documents and HIQA's approach as they embark on the monitoring of the sector.

Ep 42: A Review of HIQA's newly released IPAS Guidance Documents

This podcast is a recording of a webinar held by Oonagh Gilvarry, Chief Research Officer at HCI.

Oonagh presents a summary of the HIQA Inspection Findings in Nursing Homes from November 2023 to January 2024. The key high risk areas trending in the inspection findings are around Fire Precautions, Governance and Management, Records, Premises, Infection Control and Training and Staff Development.

Ep 43: Summary of HIQA Inspection Findings in Nursing Homes from November 2023 to January 2024

This podcast is a recording of a webinar presented by Oonagh Gilvarry, Chief Research Officer at HCI. In this webinar, Oonagh delves into the key findings from HIQA’s inspection reports for IPAS Centres, showcasing both areas of good practice and high-risk concerns. 

By understanding these trends, you can implement proactive measures to enhance your centre’s operations, build trust with stakeholders, improve regulatory compliance and critically, ensure the well-being and safety of those in your care.

If you require any support with HIQA compliance, contact info@hci.care.

Ep 44: Focus your resources on the risk areas trending in HIQA inspection findings for IPAS Centres

This podcast is a recording of a webinar presented by Oonagh Gilvarry, Chief Research Officer at HCI. In this webinar, Oonagh discusses the Health Act 2007 (Care and Welfare of Residents in Designated Centres for Older People) (Amendment) Regulations 2025 (S.I. No. 1 of 2025) which comes into effect on March 31, 2025, bringing significant updates to governance, infection prevention and control, residents’ rights, criteria for persons-in-charge, and visiting. Understanding these changes is crucial for compliance and quality care.

For more information, contact info@hci.care.

Ep: 45: Navigating the 2025 Nursing Home Regulatory Changes

This podcast is a recording of a webinar presented by Oonagh Gilvarry, Chief Research Officer at HCI. Oonagh  provides an insightful review of HIQA's one-year overview report on the monitoring and inspection of International Protection Accommodation Services (IPAS) centres. 

Ep 46: Key Insights from a Year of IPAS Monitoring and Inspection

This podcast is a recording of a webinar presented by Oonagh Gilvarry, Chief Research Officer at HCI. In this webinar, Oonagh discusses HIQA's one-year overview report on the monitoring and inspection of International Protection Accommodation Services (IPAS) centres.

In this podcast, Lorraine Brady, Research and Development Specialist at HCI, provides insight into HIQA’s recently published guidance documents relating to the use of Restrictive Practices within Designated Centres for Older People. Lorraine discusses what HIQA’s latest thematic inspection on restrictive practices will focus on. She also provides some practical tips on how to prepare for a thematic inspection relating to restrictive practices.

Ep 1: What you need to know on HIQA’s Restrictive Practices Thematic Inspection Guidance Documents

In this podcast, Michelle Lynch, Quality Information Systems Specialist at HCI, discusses the importance of policies and procedures for health and social care organisations. She discuses the challenges of maintaining them and the benefits they provide.

Ep 2: The importance of policies and procedures for health and social care organisations

Lorraine Brady, Research and Development Specialist at HCI, discusses a report HCI prepared as a summary of recent HIQA inspection findings from 17 different desingated centres for Older People. Lorraine discusses the trends in inspection findings, those being Compliant and Not Compliant as detailed by HIQA.

Ep 3: Summary of HIQA Inspection Findings in Nursing Homes

Caroline McAndrew, Director of Corporate Services at HCI chats to Diarmuid McNamee, Director at TowerView on international investment in the healthcare market from a global and Irish perspective. Diarmuid provides insight into the trends in investment, the impact of Slaintecare, what investors are looking for, and the future trends of international investment.

Ep 5: Interview with Diarmuid McNamee, TowerView: International Investment in Irish Healthcare

In this podcast of a HCI webinar, Lorraine Brady, R&D Specialist at HCI provides nursing homes with an overview of HIQA and Safeguarding Ireland’s Guidance on a Human Rights-based Approach in Health and Social Care Services. Lorraine discusses the FREDA principles underpinning the Guidance and examines case studies detailing how each FREDA principle can be applied in a residential home setting.

Ep 6: Guidance on a Human Rights-based Approach in Health and Social Care Services

HCI Talks Regulation & Quality and Safety of Care is a series of podcasts hosted by HCI. The podcasts are designed to educate health and social care professionals on regulatory standards, quality improvement and best practice for quality and safety. Our goal is to help improve the care provided to patients, residents and service users. See www.hci.care for more on HCI.

HCI Talks Regulation & Quality and Safety of Care

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