Intro to Computer Applications - Playlist

Jenny Gottstein & Olivia Vagelos, experiential designers at IDEO, share juicy details and stories that show how just about any experience can be made better with a bit of intentional design.

Creative Confidence Podcast

Experience Design: Jenny Gottstein & Olivia Vagelos

Everybody's talking about generative AI and ChatGPT… but few are doing so with the clear-eyed intelligence and honesty of Sandra Loughlin, EPAM's Chief Learning Scientist, and Alexandra Diening, our Head of Research & Insights for EMEA. In this episode of *Silo Busting,* our conversationalists think about how to optimize this new tech and the unique environment it is creating.

Loughlin says that, regarding ChatGPT, there are "people out there who wish they could turn back the clock and just bury their heads in the sand and pretend that doesn't exist. But generative AI is here, and we need to find ways to live with it and… benefit from it."

She approaches the subject, she says, from three perspectives—from that of her clients, from her practice as a consultant, and as a learning scientist thinking broadly about education.

Diening addresses the hype, and compares it to the speculation surrounding, say, crypto and NFTs, saying of the former: ChatGPT is already delivering tangible value.

Loughlin says she was recently asked to write an article for publication, entered a query into ChatGPT, "and within, you know, 30 seconds it had come out with a full article." She found the draft wanting, of course, and then dove into editing. 

Diening notes that the software's output "lacks the nuance of critical and ethical thinking," which means that people are still very much necessary, no matter how hot the hype.

She adds that this might lead to a labor market shift. "I always talk about the death of generalists when it comes to generative AI." ChatGPT could take care of the dull and repetitive work that any general practitioner can do and allow specialists to shine. Could this be a force in the return to craft? Perhaps. 

Of course, they both worry about generative AI feeding on  polluted data sets. Loughlin says that ChatGPT might, like social media, creating echo chambers “for things that are not true but are very attractive for a lot of people.”

But that’s not the only issue. Diening notes that becoming a specialist requires one to experience the "tedious task of aggregating data" and that, traditionally, one must "go through a certain amount of dull work"—like drafting and redrafting one's words, unassisted—to "sharpen yourself as a specialist."  She reminds us that ChatGPT is a tool, comparing it to a calculator, saying that it "doesn't take the job away from mathematicians" but helps them crunch their complex numbers. The smart way is to look to partner with this technology rather than rival it. 

And that tool, Loughlin says, will ultimately be beneficial for consultants because it will optimize their work. "It's a tool… to help us shape our offerings, get more precise, and create, frankly, more value for our customers."

Curious how it might help *your* customers? Tune in!

Host: Kenji Ross
Engineer: Kyp Pilalas
Producer: Ken Gordon

Silo Busting 55: Talent in the Age of Generative AI with Sandra Loughlin and Alexandra Diening

Learn how to lead through change and uncertainty with a human-centered approach. Discover three key leadership levers to help your team navigate uncertainty with clarity and confidence.

What Leaders Should Know About Leading Through Change: Melanie Bell-Mayeda

What are the essential ingredients for a brainstorm? Before the Post-its go up and ideas start flying, the best facilitators engage in a healthy dose of planning. Emily Ma, from Alphabet’s X, and former IDEO designer, joins Tina to discuss how to energize teams to generate their best ideas. Plus: should you bring that funky paperweight from your desk, your fuzzy dice, and origami crane? Yes! All this on the first of three episodes with Emily Ma on brainstorming.

Breakthrough Ideas Require Advance Planning - Emily Ma

In this episode of our Creative Confidence Series, IDEO Partner and Managing Director Mike Peng chats with IDEO U Dean Suzanne Gibbs Howard about creative collaboration—the method IDEO teams use to come up with innovative new ideas. Mike gives insight into our new course, Cultivating Creative Collaboration, that teaches you how to guide others through the creative collaboration process. He also shares tips for overcoming common challenges, why this way of working is necessary in today’s world, and how tension can be harnessed to unleash creative ideas.

Get more tips and techniques from Mike on guiding collaboration in our new 5-week online course, Cultivating Creative Collaboration, starting May 23rd: https://ideo.to/JzmBTe

Guiding Your Team Through Creative Collaboration: Mike Peng

In this Office Hours episode of our Creative Confidence Series, David Kelley, founder of IDEO and the Stanford d.school, chats with IDEO U Dean Suzanne Gibbs Howard and answers questions from our community on design thinking, creativity, and leadership. The interview has been edited for length and clarity. Listen to this episode on our podcast, and check out their full conversation to hear more of David’s thoughts on the core abilities of the most successful design thinking practitioners. Learn more about building the skills and abilities to deepen your design thinking practice with our Advanced Design Thinking Certificate: https://ideo.to/J3Y8ev

Office Hours: Leadership Lessons with David Kelley

In this episode of our Creative Confidence Series, Joe Gerber, Managing Director of IDEO’s CoLab, talks about how to connect the dots between a vision of the future and a business that can make that vision a reality. Joe shares how the team at CoLab are using design fiction and cross-organizational stakeholder collaboration to uncover meaningful innovation and launch new ventures in the world of emerging technology, the Circular Economy, and more.

Whether you work in the field of innovation, you’re an entrepreneur with a startup, or you have an idea for a business that you’re ready to explore, using the principles of design fiction and cross-organizational collaboration can help. Check out our 5-week business design course to go deeper on testing and prototyping different aspects of a new business: https://ideo.to/xRZl6p

Creative Confidence Series

Bridging the Gap Between the Future and Business Reality: Joe Gerber

What do you want to change? IDEO Partner Bryan Walker introduces  "change journeys" and takes us through an exercise to understand what type of journey you are on. Bryan shares change examples from Ford, Marriott, the Gates Foundation and more to help illustrate how to go about change.

Change Journeys: What Change Are You Working On?

Suz chats with Sheryl O’Loughlin who says there’s a dark side to entrepreneurship, but it’s possible to run a startup in a healthy, joyful way. In this conversation, we dive into Sheryl’s vast experience as a CEO, founder, mentor, and advisor to pull out key lessons she’s learned at critical moments in her career. Walk away with tips for launching and growing a successful business while maintaining a fulfilled life.

Scaling a Business with Heart: Sheryl O'Loughlin

What can we learn in this moment from global entrepreneurs who are embracing constraints to build resilient, impactful businesses? Alexandre Lazarow, author of the new book Out-Innovate: How Global Entrepreneurs—from Delhi to Detroit—Are Rewriting the Rules of Silicon Valley, joined us to discuss the ways entrepreneurs around the world are shifting their mindsets around business innovation and what you can take away from their approach. View the full recap at ideou.com/blog.

Mindsets of Resilient Entrepreneurs

Mindsets of Resilient Entrepreneurs: Alexandre Lazarow

Starting a business from scratch is already an admirable undertaking. Now, try starting a business while breastfeeding 7-month-old twins, raising a toddler, and traveling for a full-time job. That’s exactly what Kate Torgersen did when she founded Milk Stork, the first breast milk travel solution for working moms. Now six years old, Milk Stork has helped thousands of working moms get their "liquid gold"​ home safely from business trips and is offered as an employee benefit by many large companies.

Coe sat down with Kate for a candid conversation to celebrate Mother’s Day and honor working moms. View the full recap at ideou.com/blog.

Mom-Led Innovation and Entrepreneurship: Kate Torgersen

The other day, I listened to the first mix I ever recorded. And for better or for worse, the general thought process I had with each track and mix, has stayed consistent. 

This is a snapshot of what I've been into, for awhile now, in the hopes to recapture the festival spirit we all love and miss.

00:00 Beat's Knockin - Jack U
02:25 Overthrow the Pressure (Gaszia Flip) - RL Grime & Boys Noize
03:57 House of God - Jawns
04:34 Imperium (Verbana Remix) - Madeon
05:39 Break Law - Dog Blood
08:19 Primal - KlouD
09:30 Final Boss(Dillon Francis Remix) - Excision & Dion Timmer
10:05 Octane - Cloverdale
11:08 WYNEHOUSE - YYVNG
12:30 LazersX999 - HI-LO & Chocolate Puma
14:15 Big Beat - Aazar & GODAMN
15:31 Head In The Trees (Justin Jay Remix) - Hotel Garuda
19:20 Poseidon - HI-LO
20:45 Amnesiac - UMEK w/ Lose My Mind - Chris Lake
25:13 Chained To A Dead Camel - Clouds
26:20 Ubelkit - Madeon
27:51 Made In France (Wax Motif Remix) - DJ Snake, Tchami, Malaa, Mercer
29:05 4 MIND - Dog Blood, Josh Pan, X&G 
30:19 w/ 4 MIND (Good Times Ahead Remix)
31:03 Turn Off The Lights - Dog Blood
32:58 VIP's - Skrillex & MUST DIE!
34:26 Guttah - Saint Punk
35:10 HOT 44 - Baauer
38:10 IGD - Wuki
40:08 PLANET'S MAD - Baauer
41:22 Hysteria - G Jones & Eprom
42:16 Cerebral - Boys Noize - Pilo
43:35 Next Order - Dog Blood
47:50 REACHUPDONTSTOP - Baauer
51:04 303 (Jay Robinson Remix) - Anna Lunoe 
52:24 w/ Freedom of Expression (Dark Acid Remix) - Kai Tracid, Tom Wax, A*S*Y*S
55:40 Look What Your Love Has Done To Me (Perc VIP Mix) - Perc
57:20 Mind Dimension (Phrantic Remix/Sean Kinnaird Edit) - Tiga
58:42 Night Is Short - Otira
59:33 Dimension (Odd Mob Edit) 
60:47 w/ Skrillex Edit - UK
61:55 Take U There (Alesia Remix) - Jack U 
62:30 w/ Bass Drop - Zero Hero
63:06 Angel Voices (Syren Edit) 
64:30 w/ Double Time xTrill Edit (sorry I don't have a tag for this one)

N O I S E

Learn about the elements of a story, story arcs, why and how to experiment with your story arcs, and examples from the healthcare and entertainment worlds. 

View the full recap at https://ideo.in/annkim

Presentation Story Arcs: Ann Kim

IDEO’s Creative Confidence Podcast shares candid conversations with creative leaders, changemakers, and innovators navigating today’s most pressing challenges. Through real-world stories and insights, we explore how to lead with creativity, build resilient teams, and drive innovation. Grounded in IDEO’s 40 years of expertise in design thinking and innovation, each episode offers inspiration and practical tools for audacious leaders at every stage of their careers. Hosted by Mina Seetharaman, Head of New Ventures at IDEO, the podcast brings a human-centered lens to the complexities of making more courageous futures.

Discover more at IDEOU.com.

Presentation Story Arcs: Ann Kim

IDEO U

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