DESIGN

How do you better help new users understand what actions to take within your product? Amy Thibodeau, Content Strategy Lead at Shopify, explains how interface content done well can nudge users to success – and when crafted poorly can lead to frustrating, unintended actions. She also takes us inside Polaris, Shopify's new, publicly available design system, and more.

Amy Thibodeau, Content Strategy Lead at Shopify

Ein Interview mit Erik Spiekermann kurz vor seinem Vortrag auf der TYPO Berlin 2017. Erik spricht mit Jenny über selbst fahrende Autos, Vortragen auf Deutsch und handgemachte Schuhe.

Interview mit Erik Spiekermann auf der TYPO 17

<p>As perhaps the only UX researcher on staff at a VC fund, Michael Margolis is parachuting into startups year-round to help them better understand their users. In this chat with Intercom Director of Research Sian Townsend, Michael walks us through his "start at the end" research framework, the ways in which he quickly develops rapport with new product teams, how to conduct research faster, and much more.</p>

Michael Margolis, UX Research Partner at GV

Following an eight-year run at Google, where he designed Google Flights and co-founded Android Wear, Emmet Connolly joined Intercom as Director of Product Design in October 2014. In this chat with Intercom's John Collins, Emmet shares how he's evolved the way his team works as its grown, the importance of our design system in that process, how that system serves the product team as a whole, and much more.

Emmet Connolly, Director of Product Design at Intercom

For a special edition of the podcast, themed around Cannes Lion CR’s Eliza Williams speaks to adam&eveDDB’s Richard Brim and Leo Burnett’s Chaka Sobhani about the best ads of the year

The CR podcast episode 6: Richard Brim and Chaka Sobhani discuss Cannes Lions 2018

Cole Loves Your Insides Out

On the Inside Intercom podcast you'll hear the team from Intercom interview makers and do-ers from the worlds of product management, design, startups and marketing.

Amy Thibodeau, Content Strategy Lead at Shopify

Inside Intercom

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