Name: Fergal Reid, Machine Learning Strategist at Intercom by Inside Intercom in software
Duration: 33 min 13 s
Description: Somewhere between the media hype and command line interfaces, machine learning and AI do represent the opportunity to build better products. Fergal Reid, machine learning strategist at Intercom, chats with Des Traynor about what we can expect from this technology in the next few years, which realities are far away, and the considerations you must make if you choose to build in this space.

software

In this week’s Design Podcast, I sit down with Jay Trimble, mission operations manager, ground data system manager, and resource prospector for the Lunar Rover Mission at NASA. We talk about applying Agile, adopting design thinking and user-centered design, and what he and his team rely on to design and build software for mission control.

Jay Trimble on User-Centered Design, Agile, and Design Thinking at NASA

In this week’s Design Podcast, I sit down with Ben Yoskovitz, investor, entrepreneur, and former VP of product at VarageSale and at GoInstant. We talk about using metrics in product development and why anyone building anything new needs to have both hubris and intellectual honesty. Yoskovitz is co-author of Lean Analytics, and is teaching a two-day course on product strategy as part of the upcoming O'Reilly Design Conference.

Ben Yoskovitz on Lean Product Development Using Metrics to Build Successful Products and Companies

This week, I sit down with Matt LeMay, product coach and consultant, and author of "Product Management in Practice." We talk about the four guiding principles of product management, what he has learned about himself as a product manager, and how to conduct meaningful research.

Matt LeMay on the Four Principles of Product Management

In this episode of the O’Reilly Programming Podcast, I talk with Ken Kousen, an author, instructor, and consultant who is presenting the live online training courses Functional Programming in Java 8 and Getting Started with Spring Boot in September and October. He is also the author of the newly published O’Reilly book Modern Java Recipes: Simple Solutions to Difficult Problems in Java 8 and 9.

Ken Kousen on Java, Spring, and Groovy

Somewhere between the media hype and command line interfaces, machine learning and AI do represent the opportunity to build better products. Fergal Reid, machine learning strategist at Intercom, chats with Des Traynor about what we can expect from this technology in the next few years, which realities are far away, and the considerations you must make if you choose to build in this space.

Fergal Reid, Machine Learning Strategist at Intercom

Cole Loves Your Insides Out

On the Inside Intercom podcast you'll hear the team from Intercom interview makers and do-ers from the worlds of product management, design, startups and marketing.

Fergal Reid, Machine Learning Strategist at Intercom

Inside Intercom

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