Large organizations that want to stick around and maintain their competitive edge have to stop treating everything in their business like a distinct set of processes. How your technology is architected, your organization is designed, and your teaming strategies, resource management, governance, OKRs, and KPIs are all part of the same system. And you need to start treating them that way. In this podcast, Mike Cottmeyer and Dave Prior talk about the current state of Agile, how a lack of systems thinking is tanking the market, and the role of systems thinking as the transformation industry moves forward.

Contacting Mike Cottmeyer
If you’d like to contact Mike, you can reach him at:

LeadingAgile: www.leadingagile.com/guides/mike-cottmeyer LinkedIn: www.linkedin.com/in/cottmeyer/
 X: x.com/mcottmeyer 
Email: mike@leadingagile.com

Contacting Dave Prior
If you’d like to contact Dave, you can reach him at:

LeadingAgile: www.leadingagile.com/guides/dave-prior/ 
LinkedIn: www.linkedin.com/in/mrsungo
 X: x.com/mrsungo 
Email: dave.prior@leadingagile.com

If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com

Interested in CSM or CSPO Training?
You can find all the details at www.leadingagile.com/scrum-training/

A Systems Approach to Organizational Change

A couple years ago, Mike Cottmeyer did a webinar series on the fundamental building blocks of agility. These days, we’re calling these building blocks the physics of agile. Today, Mike and Dave get together to discuss the four laws that make up the physics of agile and why these laws must be taken into account to make agile work inside large organizations.

Contacting Mike Cottmeyer
If you’d like to contact Mike, you can reach him at:

LeadingAgile: www.leadingagile.com/guides/mike-cottmeyer LinkedIn: www.linkedin.com/in/cottmeyer/
 X: x.com/mcottmeyer Email: mike@leadingagile.com

Contacting Dave Prior
If you’d like to contact Dave, you can reach him at:

LeadingAgile: www.leadingagile.com/guides/dave-prior/
 LinkedIn: www.linkedin.com/in/mrsungo 
X: x.com/mrsungo Email: dave.prior@leadingagile.com

If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com

Interested in CSM or CSPO Training?
You can find all the details at www.leadingagile.com/scrum-training/

4 Truths You Need to Know to Make Agile Work

In the face of change, many people inside large organizations are often left with more questions than answers. Do I have the ability to lead my team through this? Do I possess the necessary skills? Will my role become obsolete? Is my job safe? A good change management strategy accounts for these questions and tries to reduce the angst surrounding the change by deploying solid stakeholder management practices. 

Today, Mike and Dave sit down to discuss how we approach stakeholder management and reveal some of the tactics we deploy during a transformation to create safe, win-win situations for all those participating in the change effort.  

Contacting Mike Cottmeyer
If you’d like to contact Mike, you can reach him at:

LeadingAgile: www.leadingagile.com/guides/mike-cottmeyer 
LinkedIn: www.linkedin.com/in/cottmeyer/ 
X: x.com/mcottmeyer 
Email: mike@leadingagile.com 

Contacting Dave Prior
If you’d like to contact Dave, you can reach him at:

LeadingAgile: www.leadingagile.com/guides/dave-prior/ 
LinkedIn: www.linkedin.com/in/mrsungo 
X: x.com/mrsungo 
Email: dave.prior@leadingagile.com 

If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com 

Interested in CSM or CSPO Training?
You can find all the details at www.leadingagile.com/scrum-training/

Empathy, Trust, and Alignment: Stakeholder Management Tactics for Agile Leaders

In this episode of SoundNotes, Dave sits down with Dennis Stevens to discuss cloud transformation and why you might want to step back, take a deep breath, and come up with a more strategic and planful approach to moving to the cloud. Over the course of the conversation, they dig into some of the anti-patterns Dennis sees in the market that cause cloud transformations to fail, and they explore the benefits of having a strong cloud readiness plan and how you can begin to ensure that your plan is integrated with your business strategy.

Video Mentions 

Dennis’ Blog: Navigating the Challenges of Cloud Migration
https://www.leadingagile.com/2024/01/navigating-the-challenges-of-cloud-transformation/

Contacting Dennis Stevens 
If you’d like to contact Dennis, you can reach him at:

LeadingAgile: www.leadingagile.com/guides/dennis-stevens
LinkedIn: https://www.linkedin.com/in/dennisstevens/
Email: dennis@leadingagile.com

Contacting Dave Prior
If you’d like to contact Dave, you can reach him at:

LeadingAgile: www.leadingagile.com/guides/dave-prior/
LinkedIn: www.linkedin.com/in/mrsungo
X: x.com/mrsungo
Email: dave.prior@leadingagile.com

If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com

Interested in CSM or CSPO Training?
You can find all the details at www.leadingagile.com/scrum-training/

Avoid These Common Cloud Transformation Mistakes

Dave Prior sits down with LeadingAgile consultants Mary Lloyd and Lance Kind to discuss value stream mapping. What is it?  Why use it at all? And when should you use this technique? Together, they answer these questions, dig into an example of value stream mapping, and explore some use cases for the technique. 

Contacting Mary Lloyd 
If you’d like to contact Mary, you can reach her at:

LeadingAgile: www.leadingagile.com/guides/mary-lloyd/
LinkedIn: www.linkedin.com/in/mary-lawson-lloyd/
Email: mary.lloyd@leadingagile.com

Contacting Lance Kind
If you'd like to contact Lance, you can reach him at: 

LeadingAgile: www.leadingagile.com/guides/lance-kind/
LinkedIn: www.linkedin.com/in/lancer-kind/
X: x.com/LancerKind
Email: lance.kind@leadingagile.com

Contacting Dave Prior
If you’d like to contact Dave, you can reach him at:

LeadingAgile: www.leadingagile.com/guides/dave-prior/
LinkedIn: www.linkedin.com/in/mrsungo
X: x.com/mrsungo
Email: dave.prior@leadingagile.com

If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com

Interested in CSM or CSPO Training?

You can find all the details at www.leadingagile.com/scrum-training/

An Introduction to Value Stream Mapping

Dave Prior is back again with Lance Kind and Mary Lloyd to talk about value stream mapping. In the last installment of this miniseries, the team gave a high-level introduction into what a value stream map is and why they’re important. On today’s episode of SoundNotes, they discuss how use value stream mapping to demonstrate the economic benefit of reducing waste in the system. 

Contacting Mary Lloyd
If you’d like to contact Mary, you can reach her at:

LeadingAgile: www.leadingagile.com/guides/mary-lloyd/
LinkedIn: www.linkedin.com/in/mary-lawson-lloyd/
Email: mary.lloyd@leadingagile.com

Contacting Lance Kind
If you'd like to contact Lance, you can reach him at:

LeadingAgile: www.leadingagile.com/guides/lance-kind/
LinkedIn: www.linkedin.com/in/lancer-kind/
X: x.com/LancerKind
Email: lance.kind@leadingagile.com

Contacting Dave Prior

If you’d like to contact Dave, you can reach him at:
LeadingAgile: www.leadingagile.com/guides/dave-prior/
LinkedIn: www.linkedin.com/in/mrsungo
X: x.com/mrsungo
Email: dave.prior@leadingagile.com

If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com

Interested in CSM or CSPO Training?
You can find all the details at www.leadingagile.com/scrum-training/

Quantifying Waste Reduction Using Value Stream Maps

In this third installment of our value stream mapping series, Mary shows Lance and Dave how to apply the technique of value stream mapping to your business architecture and capabilities so that you can make more informed, intentional, data-driven decisions to improve your business.

Contacting Mary Lloyd
If you’d like to contact Mary, you can reach her at:

LeadingAgile: www.leadingagile.com/guides/mary-lloyd/
LinkedIn: www.linkedin.com/in/mary-lawson-lloyd/
Email: mary.lloyd@leadingagile.com

Contacting Lance Kind
If you'd like to contact Lance, you can reach him at:

LeadingAgile: www.leadingagile.com/guides/lance-kind/
LinkedIn: www.linkedin.com/in/lancer-kind/
X: x.com/LancerKind
Email: lance.kind@leadingagile.com

Contacting Dave Prior
If you’d like to contact Dave, you can reach him at:

LeadingAgile: www.leadingagile.com/guides/dave-prior/
LinkedIn: www.linkedin.com/in/mrsungo
X: x.com/mrsungo
Email: dave.prior@leadingagile.com

If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com

Interested in CSM or CSPO Training?
You can find all the details at www.leadingagile.com/scrum-training/

Using Value Stream Maps to Identify Improvement Opportunities

A big part of becoming a truly product-driven organization is getting better at understanding the needs of your customers, and improving your products to meet their needs. In this video, Mary, Dave, and Lance take on the topic of customer journey mapping and show you how this tool can help you align around the needs of your customer. They’ll explain how this technique can identify the customer experience and put specific actions in place to court correct and wee out any of the negative experiences customers are having with your product. 

Contacting Mary Lloyd
If you’d like to contact Mary, you can reach her at:

LeadingAgile: www.leadingagile.com/guides/mary-lloyd/
LinkedIn: www.linkedin.com/in/mary-lawson-lloyd/
Email: mary.lloyd@leadingagile.com

Contacting Lance Kind
If you'd like to contact Lance, you can reach him at:

LeadingAgile: www.leadingagile.com/guides/lance-kind/
LinkedIn: www.linkedin.com/in/lancer-kind/
X: x.com/LancerKind
Email: lance.kind@leadingagile.com

Contacting Dave Prior
If you’d like to contact Dave, you can reach him at:

LeadingAgile: www.leadingagile.com/guides/dave-prior/
LinkedIn: www.linkedin.com/in/mrsungo
X: x.com/mrsungo
Email: dave.prior@leadingagile.com

If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com

Interested in CSM or CSPO Training?
You can find all the details at www.leadingagile.com/scrum-training/

How to Align Your Product-Driven Organization to the Customer Experience

We’re back with an all-new episode of SoundNotes where we discuss the nature of products. What are they? How are they different from services and experiences? And does it really even matter? Watch this week’s spirited conversation to see how we’re thinking about and defining products, and discover how your organization might be spinning its wheels by even having the debate.  

Contacting Mary Lloyd
If you’d like to contact Mary, you can reach her at:

LeadingAgile: www.leadingagile.com/guides/mary-lloyd/
LinkedIn: www.linkedin.com/in/mary-lawson-lloyd/
Email: mary.lloyd@leadingagile.com

Contacting Andrew Young
If you'd like to contact Andrew, you can reach him at: 

LeadingAgile: www.leadingagile.com/guides/andrew-young/
LinkedIn: www.linkedin.com/in/atyoung/
Twitter: x.com/exclamation101
Email: andrew.young@leadingagile.com

Contacting Dave Prior
If you’d like to contact Dave, you can reach him at:

LeadingAgile: www.leadingagile.com/guides/dave-prior/
LinkedIn: www.linkedin.com/in/mrsungo
X: x.com/mrsungo
Email: dave.prior@leadingagile.com

If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com

Interested in CSM or CSPO Training?
You can find all the details at www.leadingagile.com/scrum-training/

Product Development: Using Systems Thinking to Achieve Better Business Outcomes

What are some of the challenges of securing a legacy monolith in the midst of a technology modernization project? What's the impact of AI on infrastructure and security? And why are we partnering with Rampart AI to ensure our clients can become cloud-ready safely and securely?

We answer all this and more in our latest podcast.  

Contacting Mike Cottmeyer
If you’d like to contact Mike, you can reach him at:

LeadingAgile: www.leadingagile.com/guides/mike-cottmeyer
LinkedIn: www.linkedin.com/in/cottmeyer/
X: x.com/mcottmeyer
Email: mike@leadingagile.com

Contacting Lee Krause 
If you’d like to contact Lee, you can reach him at:

Rampart AI: https://www.rampart-ai.com/
LinkedIn: https://www.linkedin.com/in/lee-krause-512763/

How the Need for Security is Driving the Need for Transformation

In October, LeadingAgile SVP, Scott Sehlhorst spent some time talking with Dave about the importance of Personas and Proto-Personas and how to use them. In this episode of SoundNotes, Scott is back to talk about Empathy Maps, how they work, why they are so valuable and how to create one. During the conversation, Scott and Dave talk through each step of creating an Empathy Map. The podcast is one of our longer ones, but if you are seeking a better understanding of how to put one together, you’ll find a lot of valuable information in this interview.

You’ll probably want to download a copy of David Gray’s Empathy Map to have on hand while you listen to this episode. You can find that here: http://gamestorming.com/empathy-mapping/

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SHOW NOTES

00:08 Interview Begins
00:50 Some background on Scott
02:30 Intro to the topic of Empathy Maps and how they relate to Proto-Personas and Personas
03:09 What is Empathy? How does it relate to Sympathy and Cognitive Empathy
05:46 What is an Empathy Map and who creates it?
08:42 Understanding their understanding of their problem
09:39 Whose job is it to create it?
10:45 Where to learn how to interview users
11:30 How do you pick which customers to focus on? (And the set up for the example we walk through)
20:20 Who are we empathizing with? (Understanding the role you are focusing on)
21:17 Understanding what they need to do
24:13 What is the goal they are trying to achieve?
26:25 Understanding what success means for the person we are focusing on
27:54 What they see and what do they say - situational awareness and how they interpret what they see
30:08 The disconnect between what do I see and what do I say
32:16 What do they do
33:19 The Double Design Process (Double Diamond Design)
36:18 Moving from empathy maps to experiment maps or the value proposition canvas
37:28 What do they hear (and how it is not all about sound)
41:18 What do they think and feel
45:45 How often do I revise the empathy map
48:35 When I’m done filling out the empathy map, what do I do with it?
51:05 How to reach Scott with additional questions about Empathy Maps
51:57 Podcast Ends
LINKS FROM THE PODCAST

LeadingAgile SoundNotes: Using Personas to Reduce Risk w/ Scott Sehlhorst (our earlier podcast on personas)
http://bit.ly/2BGumyJ
David Gray’s Updated Empathy Map
http://gamestorming.com/empathy-mapping/
"Mental Models"  - Indi Young
http://amzn.to/2BGBtaw
"Interviewing Users: How to Uncover Compelling Insights" - Steve Portigal
http://amzn.to/2zTzQWl
"Impact Mapping: Making a big impact with software products and projects" -  Gojko Adzic
http://amzn.to/2k4cKpA
Double Design - The Double Diamond Design Process
http://bit.ly/2B9EwvF
CONTACTING SCOTT

If you’d like to contact Scott you can reach him at:

LeadingAgile: https://www.leadingagile.com/guides/scott-sehlhorst/
Twitter https://twitter.com/sehlhorst
LinkedIn: https://www.linkedin.com/in/sehlhorst/
Blog: http://tynerblain.com/blog/
CONTACTING DAVE

If you’d like to contact Dave you can reach him at:

LeadingAgile: https://www.leadingagile.com/guides/dave-prior/
LinkedIn: https://www.linkedin.com/in/mrsungo
Twitter: https://twitter.com/mrsungo
Email: dave.prior@leadingagile.com
SEND US YOUR QUESTIONS

If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com

UPCOMING CLASSES

And if you are interested in taking one of our upcoming Certified Scrum Master or Certified Scrum Product Owner classes, you can find all the details at https://www.leadingagile.com/our-gear/training/

Creating Empathy Maps with Scott Sehlhorst

LeadingAgile's resident Scrum trainer Dave Prior, hosts a weekly podcast that covers all sorts of topics about Agile, Scrum, Organizational Transformation and Leadership. No matter if your new to Agile development or an Agile veteran, Dave and his guest are sure to make you think about Agile in a whole new way.

Creating Empathy Maps with Scott Sehlhorst

LeadingAgile

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