Producer Jon Waterhouse takes listeners on a special road trip edition of “Lenz on Business” to Walt Disney World Resort in Orlando, Florida. Jon chats with Jeff James, Vice President and General Manager of Disney Institute. Disney Institute is the professional development and business advisory arm of Walt Disney Parks and Resorts. Jeff explains how Disney Institute helps business professionals learn the Disney approach to customer experience by sharing the company’s business insights on leadership, employee engagement and service. And Jeff shares some of the business secrets behind the magic.

Jeff James, Vice President and General Manager, Disney Institute

Bryan Velez, 17, and his parents, Wendy and Luis, discuss mental health triggers and self-harm, the path through residential treatment and embracing Dialectical Behavior Therapy (DBT), and ultimately adjusting to life with renewed hope as a family. Kimberly Young, Psychiatric Nurse Practitioner and Hillside Assistant Medical Director, narrates this episode. You’ll also hear from one of our former day program clinicians, Dr. Kimberly Vay.

Episode 1 – The Velez Family

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Each week, host Richard J. Lenz—founder, president, and CEO of Lenz Marketing—speaks with Atlanta’s business leaders to explore their inspiring stories, lessons learned, and tips for growth and success. From big business execs to indie entrepreneurs, these guests not only share their practical secrets, but also unveil the personalities behind the careers. 

Lenz on Business is Presented by Georgia College's J. Whitney Bunting College of Business.  Listen live on Saturday nights at 6 on News 95.5, AM 750 WSB, and WSBRadio.com. 

#business #entrepreneur #lenzonbiz

Jeff James, Vice President and General Manager, Disney Institute

Lenz on Business

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