Last December, after checking with ATT multiple times on BOGO (buy one get one free) offer I decided to add two lines to my existing two phone lines. Although, I am not a big fan of paying in installments I was advised during the sales process that as a part of the deal I must do 3 months of installments process with ATT and then pay off the phone, cancel, drop a line or do whatever I need to do. Based on that I signed up with ATT. 

After three billing cycles - 
First, ATT is not honoring BOGO offer.
Second, they are now telling me that I have to keep the lines to get BOGO offer. There is no way I would have signed up for BOGO offer if I had known that I have to stay with ATT for 30 months. Since all the purchases were done via phone, I have everything in a recording. I have already spent hours and days dealing with customer service. Although they agree, they are not willing to make this right. This is uploaded so any law professional can advise how to proceed. 

I do not like paying in instalments  and want to pay off the two phones and difference for the other two phones.  I do not want to be tied to a phone company with any contact and unlock my phones. Deal is a Deal,  based on how it was sold, I want ATT to make this right. 

It also appears that it may not be just me having this kind of issue, if you go to ATT complaint website, there are a lot of consumer-facing similar situation. Fortunately, I have everything in a recording. Please let me know if you are interested in helping me with this situation. Thank you

Lied N ScrewedbyATT