Tim Horton practically accuses me of return fraud!

This is a conversation with Virgin Mobile Canada about an Apple Store employee collecting my personal information under false pretenses and then using it to hack into my cell phone provider account! I feel violated but Apple is just giving me the old corporate runaround mixed with their corporate-speak that it was a misunderstanding. I think Apple is pretty blase about customers' privacy and will be taking my concerns to Ottawa.

Lorne Ruffell