All CEOs have to grow into their roles. But for Kerry Siggins, becoming a leader has been a lifelong process of learning how to maximize her strengths while overcoming weaknesses that nearly killed her. On today's show, Kerry discusses how she conquered her struggles with substance abuse and started to make BIG happen in her life and work.

From Breaking Bad to Breaking Good:  Kerry Siggins’ Inspiring Rise to CEO

To find the right leaders for your team, you have to separate the true high performers from the pretenders who’ve been bobbing along in the high tide at other stellar companies. And to fill a key chair in your leadership team, you’ll also need to find candidates whose motivations and management styles fit with your company’s most pressing needs.&nbsp; On today’s show, Gordon Forsythe discusses how to vet and hire talent who will succeed within your culture and execute the tasks that will make BIG happen for your firm.

3 Keys to Finding the Best Talent for Your Executive Team

Guest: LaQuita Cleare, an international speaker, public speaking coach, and the CEO of Clear Communication Academy. She has extensive experience working with CEOs, executives, entrepreneurs, Fortune 500 companies, public figures, and politicians in more than 50 countries across four continents, including many clients of CEO Coaching International. Overview: People are not persuaded by information. An honest, well-crafted story that makes an audience feel something can make a lasting impression for both you and your business. Whether you're speaking at a conference or addressing your staff on Zoom, effective storytelling that showcases who you really are and gives your audience opportunities to engage with your main themes is key to connecting, inspiring, and making BIG happen.

LaQuita Cleare on Helping CEOs Master the Art of Storytelling

Guests: CEO Coaching International's Mark Moses, Don Schiavone, Craig Coleman, and Christopher Larkins. Quick Background: In 2016, Mark Moses' book Make BIG Happen asked CEOs four questions that can transform businesses: What do you want? How do you get what you want? What could stand in the way of you getting what you want? How do you hold yourself accountable? Now, Mark and three of his colleagues at CEO Coaching International have expanded upon that framework and detailed the proven system that we use to help CEOs achieve exponential growth. "Our clients kept asking us, what is it that leads some firms to sell their businesses for nine figures or more," Mark says. "We wrestled down the rhythms and concepts of this execution framework to help companies perform at the highest level." Their new book, Making BIG Happen, debuted at #5 on The Wall Street Journal hardcover business bestseller list and hit #1 on Porchlight Book Company's best seller list. On today's show, Mark, Don, Craig, and Chris dig into how the Making BIG Happen System works, client success stories, and the leadership mindset that separates so-so companies from the ones that grow BIG.

These CEO Coaches Literally Wrote the Book on Making BIG Happen

Guest: Chris Mellon, a coach at CEO Coaching International. Chris has over three decades of leadership experience as CEO, CFO, and COO in various industries, including wholesale distribution, banking, consulting and advisory services, formation and sale of SaaS entities, and public accounting.&nbsp; Quick Background: BIG growth isn't an accident or a stroke of good luck -- it's a process. And committing to that process through intentional planning and continuous review is the only way to sustain growth while staying true to your company's culture and values.&nbsp; On today's show, Chris Mellon explains the 4 things he focused on as a hired gun CEO leading a family-run business from $300 million in revenue to almost $4 billion.

4 Keys on the Path to Outrageous (and Profitable) Sales Growth

About ten years ago, Josh McCarter was running a struggling SaaS business in New York. His company was generating about $700,000 in annual revenue, but burning through $350,000 a month. He didn’t have enough cash on hand to cover next month’s payroll. His customer base had flatlined. And just when it seemed like relief was on the way, a terrorist attack disrupted a critical investment. Not even his YPO forum mates thought Josh was going to make it. In this conversation, recorded live at the 2019 CEO Coaching Summit, Josh talked about how he kept cool during all this adversity and focused on a plan that pivoted his company to BIG. Josh also describes how turning around his original company and zeroing in on one key strategy prepared him to run a billion-dollar business.

Mindbody's Former President and CEO on Going From Losing $350K Per Month to Running the $2B Juggernaut

Guest: Dan Smytka, a coach at CEO Coaching International. Dan has global expertise in growing and leading multibillion-dollar businesses with marque brands such as General Electric, Carrier, and Goodyear Tire and Rubber. Dan has also lead businesses in Asia and Europe where he cultivated a reputation for generating profitable growth, building high-performance collaborative executive teams, and executing strategies to expand your profit margins and deliver sustainable results.&nbsp; Quick Background: Since the beginning of the 2023 annual planning season, we've been coaching CEOs to plan for a volatile economy. Recession or not, this is no time to get complacent. On today's show, Dan Smytka discusses specific strategies that will help you keep moving products, delivering services, and expanding your profit margins during challenging times.

How to Expand Your Profit Margins During Tough Times with Dan Smytka

Guest: Mark Miller, the CEO of Connective, a community-based social services nonprofit operating in British Columbia and the Yukon to create safe, healthy, and inclusive communities for all. Overview: A nonprofit may not have the exact same goals as a for-profit business. But the principles of success are no different for a nonprofit CEO: have a vision that benefits all stakeholders, track, measure, and manage progress towards milestones every day, and assemble a team of people who care about your mission and will work hard to Make BIG Happen.&nbsp; On today's show, Mark Miller explains how he professionalized his nonprofit and grew the organization by more than 700% in seven years.

Mark Miller on Using For Profit Business Principles To Rapidly Grow His Nonprofit and Make a BIG  Impact

Guest: Jeffrey Pfeffer, the Thomas D. Dee II Professor of Organizational Behavior at the Graduate School of Business, Stanford University, where he has taught since 1979. Prof. Pfeffer is the author or co-author of 16 books, including his latest, 7 Rules of Power: Surprising--but True--Advice on How to Get Things Done and Advance Your Career. Overview: The tools that allow business leaders to gain, increase, and retain their power are neutral. It's how you use those tools that determines how far others will be willing to follow you and how BIG your company will get.&nbsp; On today's show, Jeffrey Pfeffer discusses his 7 Rules of Power, how power is and isn't distributed through successful organizations and societies, and the choices we all have to make as we strive to Make BIG Happen.&nbsp;

Stanford Professor Jeffrey Pfeffer on Applying His "7 Rules of Power" to CEO Leadership

Guest: Harold Brand, Chairman of the Board and CEO of CYBRA, a leader in the barcode and RFID technology space. Harold is a client of CEO Coaching International. Overview: A good CEO understands his company's core competencies. A great CEO also understands his company's weaknesses. And the absolute best CEOs have the humility and long-term vision to get help shoring up those weaknesses so that they can Make BIG Happen.&nbsp; On today's show, Harold Brand discusses how working with CEO Coaching International's Jim Weaver helped his technology firm grow into a sales and marketing juggernaut with over 2,700 customers worldwide.

Harold Brand's Blueprint for Transforming Engineering Expertise into Sales Mastery

Guest: Keith Corrigan, a coach at CEO Coaching International. Keith has deep expertise in implementing Lean business practices. As a coach he draws on a proven track record of driving growth, managing through crises, and achieving operational excellence in various industries. Quick Background: Lean management is a systematic approach to running an organization that focuses on continuous improvement and seeks to maximize customer value while minimizing waste. Essentially, it involves using fewer resources to create more value for customers. The primary goals of lean management are to improve efficiency, reduce waste, and increase productivity and quality by streamlining processes and eliminating any steps in a process that do not create value for the end customer.&nbsp; Some companies have faced the threats of high inflation and interest rates by scaling back, well, everything: costs, office space, marketing, people, new products, and perhaps worst of all, ambition. CEOs have to understand that there's a BIG difference between a streamlined, lean company that's ready for anything and a declining company that's cutting too many corners. On today's show, Keith Corrigan breaks down the true essence of Lean management, including the management system he has implemented to minimize waste and Make BIG Happen.

Implementing Lean Management to Drive Growth and Operational Excellence with Keith Corrigan

Guest: Mary Naylor, a coach at CEO Coaching International. Mary is a repeat founder, CEO, and board member working in diverse sectors including customer loyalty, consumer services, concierge and lifestyle services, hospitality, travel, financial services, call center customer service, and technology platforms. She has 30 years of expertise in enterprise business development, go-to-market strategies, sales optimization, channel partnerships, team building, and fundraising. Quick Background: What's the BIGGEST mistake CEOs make about their go-to-market strategy? Acting like it's finished.&nbsp; Consistently studying and refining your value proposition, customer profile, and messaging is the only way to keep your company competing, growing, and Making BIG Happen.&nbsp; On today's show, Mary Naylor walks us through the five steps she uses to ensure that a CEO's go-to-market strategy stays relevant and dynamic in a constantly evolving marketplace.

Five Steps to a Dynamic Go-To-Market Strategy with Mary Naylor

Guest:&nbsp;, a coach at CEO Coaching International. Anthony is an experienced entrepreneur and CEO who led his latest venture-backed SaaS firm YayPay from its inception to a successful exit. Quick Background:&nbsp;Why are some founders and CEOs able to repeat BIG success? Because they understand that winning a market, consistent growth,&nbsp;. Once you’ve learned how to install specific, measurable, and actionable systems, you can repeat those processes at new companies, and even in new industries. And the best of the best, like the team at CEO Coaching International, can teach other CEOs how to do the same and. On today’s show, Anthony Venus discusses how his leadership and strategic vision fueled YayPay’s growth and ultimate success, the importance of developing a strong company culture, and what his recent travels have taught him about the need for CEOs to lead with passion and purpose.

A Proven Process for Achieving Strong Culture, Rapid Growth, and a BIG Exit from Anthony Venus

Guest: Greg Martin, an entrepreneur, CEO, private equity investor, and a coach at CEO Coaching International. Greg led four separate companies onto the Inc. 5000 list while achieving growth rates of over 6,000%. Combined, his businesses have generated more than $3 billion in revenue, created over 2,500 jobs, and resulted in two high-eight-figure exits. Quick Background: A great company is always BIGGER than the sum of its parts. The very highest performers align everything they do around key elements that ground the company's purpose and guide its daily operations towards achieving BIG goals.&nbsp; On today's show, Greg Martin explains the five business elements all CEOs need to align to Make BIG Happen.

How to Align Vision, Mission, Culture, Strategy & Execution for Explosive Growth with Greg Martin

Guest: Spencer Shaffer, a coach at CEO Coaching International. Spencer is a four-time CEO and entrepreneur with a wealth of experience across engineering services, energy, technology, and software as a service business models. He’s also been a YPO member since 2006. Over the past 26 years, Spencer has led numerous business transformations through M&A, scaling operations, leadership development, and change management. He is passionate about building people, teams, and cultures.

Quick Background: The very best companies make the hard work of daily execution and consistent progress look easy. But to lead a company to that place where every cog is in sync and every flywheel is spinning, the CEO has to master three essential elements that keep people and processes heading in the same direction.

On today’s show, Spencer Shaffer dives into how these three essential elements combined with his top tactics for driving powerful execution will Make BIG Happen.

Powerful Tactics to Drive Impactful Execution in Your Organization With Spencer Shaffer

Guest: Matt Plitt, President &amp; Chief Executive Officer of Valent U.S.A. LLC, which is part of Sumitomo Chemicals Global Agricultural Operations. Matt is responsible for driving growth across Canada, Mexico, and the U.S. Overview: Every BIG is even BIGGER at a truly global business. Subsidiaries and their holding companies need to synchronize culture and processes to achieve a wide array of goals that impact a huge number of stakeholders. But leaders also have to be able to identify the specific action items that belong at the top of their to-do lists so that their company finds that sweet spot between operational rigor and optimal performance.&nbsp; On today's show, Matt Plitt explains how he led Valent by building a culture that balances entrepreneurial spirit with discipline. He also explains how working with CEO Coaching International helped him implement a framework for high performance, cultural alignment, and accountability.

How to Build a High-Performance Culture in a Global Company with Matt Plitt

Guest: Erin Cigich, CEO of Perform[cb], a leading outcome-based marketing firm that helps brands acquire customers on a performance-based model where companies pay only for real results. Overview: Every BIG starts small. In order to achieve their vision and sustain growth, the CEO has to establish precise, actionable steps that build towards measurable results. Keep the right numbers trending in the right direction every day, month, quarter, and year, and you'll keep Making BIG Happen.&nbsp; On today's show, Erin Cigich explains how thinking about sales as a "math problem" and working with a CEO coach have been instrumental in helping the company beat its sales target by more than 200%. We also talk about leveraging AI for customer acquisition, clarifying your ideal customer profile, and building a performance-based culture.

Erin Cigich on How Coaching Helped Her Think of Sales as a Math Problem and Grow BIG

Guest: Dina Coker, the founder and CEO of Akcel Partners, a groundbreaking company that specializes in providing outsourced sales talent that is tailored to meet the specific challenges of its clients. Overview: Making BIG Happen requires a sales strategy that's innovative, adaptable, and capable of sustaining scale. But sales isn't a core competency at all firms -- especially start-ups and companies that are laser-focused on product development. Outsourcing can give CEOs quick access to a world-class sales team while their company keeps doing what it does best.&nbsp; On today's show, Dina Coker explains how she deploys outsourced sales teams that complement or replace traditional in-house structures. She also discusses the critical moments when CEOs should consider leveraging outsourced sales talent and the key strategies for turning sales into a BIG advantage.

Using a Customized Outsourced Sales Team to Achieve BIG Scale with Dina Coker

Guest: Chris Stakich, Chief Community Officer at CEO Coaching International. Chris oversees our business forums, in-person events, and communication hubs. Prior to joining the team, Chris was the Chief Experience Officer at YPO where he oversaw 500+ global events, 6,500+ forums, all strategic partnerships, and the member learning strategy. Quick Background: Learning and leadership growth should always be at the top of a CEO's list of New Year's goals. One of the most impactful ways to accelerate that learning is by connecting with other leaders. Business forums can  provide a structured and supportive environment to share your experiences, reflect on your challenges, and learn from your peers so that you can elevate your business skills and accelerate your success. On today's show, Chris Stakich discusses how CEO Coaching International's new business forums complement the coaching experience and will help CEOS Make BIG Happen in 2025.

Chris Stakich on How Joining a Business Forum Can Help CEOS Learn, Connect, and Make BIG Happen in 2025

Are you ready to achieve the unimaginable this year? Then register now for the 2025 Make BIG Happen Summit, April 24-27 at the Fontainebleau Miami Beach Hotel. This year, in addition to our usual lineup of world-class speakers and social events, we’re excited to unveil our exclusive “MBH” program—a full MBA experience distilled into one intensive day. You’ll gain strategies and insights directly from renowned experts like Good To Great author Jim Collins, and Harvard Business School professors Deepak Malhotra and Boris Groysberg.&nbsp; For a preview of the kind of inspiring, motivating, and actionable presentations you can expect at the Make BIG Happen Summit, listen to 2019 speaker John DiJulius deliver a masterclass on exceptional customer service.&nbsp; Guest: John DiJulius, Chief Revolution Officer and President of the DiJulius Group. Quick Background: Most companies get customer service all wrong. They make a big show of designing shiny apps, building amazing showrooms, and rolling out cutting-edge products. But they forget to put laser focus on who actually pays for all that—the customer! When you deepen your customer relationships and focus on creating a memorable experience, you can charge a premium price and retain clients for life. “Technology is only 10% of the experience,” says customer service expert John DiJulius, while your person who delivers the service is the other 90%. “Technology can never build a rapport, show empathy, or make a brilliant comeback when we drop the ball, but you can,” John says. Many businesses are trying to de-emphasize the importance of the employee and replace them with chatbots and AI. But that technology will never outperform a well-trained human who steps in when your customer needs personalized help. In this presentation, recorded live at the 2019 CEO Coaching International Summit, John DiJulius explains how you can train your team to own every problem, make meaningful connections with every customer, and create a world-class customer experience that will drive BIG business.

Make BIG Happen Summit Flashback: 4 Ways to Deliver World-Class Customer Service from John DiJulius

Guest: Brian Mergelas, a coach at CEO Coaching International.  Brian is an accomplished leader with over 25 years of experience in driving growth, innovation, and operational excellence for global technology companies and startups. Quick Background: As AI usage becomes more and more mainstream, companies that didn't have the foresight to include an AI road map in their last few annual planning sessions are scrambling onto the bandwagon. But if your company is in catch-up mode, you'll never gain ground in this rapidly evolving space without a plan for analyzing your options, building up your infrastructure, and streamlining integration. On today's show, Brian Mergelas  explains how leaders can use AI to unlock value in their businesses. Brian shares his insights on developing an AI strategy, navigating its challenges, and its potential to revolutionize industries, including yours. We also explore practical examples of leveraging AI for process improvements, innovation, and decision-making to Make BIG Happen.

AI Integration for CEOs: Avoid the Hype and Build a Real Competitive Edge with Brian Mergelas

After the tech bubble collapsed in 2000, Sheldon Wolitski’s company, The Select Group, went 6 months with zero revenue. After getting a call that his lender was foreclosing on his house, something clicked. Sheldon started making a few changes, grabbed $12,000 from an unused credit card, and within nine years, grew his professional staffing company from $0 to $10 million in revenue. But wait, there’s more. In the past five years, his business exploded to $110 million in revenue. In today’s podcast, he shares his amazing story and the key business insights that led to this dramatic turnaround.

Sheldon Wolitski on Going From a $12,000 Credit Card Cash Advance to $110 Million in Revenue

Brenda Jacobsen started in the family business right out of college and eventually rose to CEO of the company. After a "type-A driven business woman" told Brenda about the coach she was using and raved about the tremendous results she was getting, Brenda decided to contact the coach. Shortly after hiring CEO Coaching International coach Jay Reid, Brenda's company got an unsolicited offer to buy her company. The timing was perfect. Working with Jay and the team at CEO Coaching, Brenda was able to bring in another buyer to the table, play one off the other, and get a much higher sale price--all while negotiating a good payout for herself. This is the behind the scenes story of a business sale that can benefit all small to mid-size companies when it comes time to sell your company.

CEO Brenda Jacobsen Offers Real-World Tips on How to Effectively Sell Your Company

Strategic planning is a relic from a bygone era. Today, the most successful companies create an "Execution Plan" that identifies then delivers on the company's key objectives and initiatives for the year. In today's episode, Sheldon Harris walks us through a specific process that your leadership team can use to implement your own "Execution Plan" and make your next 12 months the most profitable ever.

Forget Strategic Planning--Here's How to Get Better Results

After 40 years of improving businesses and changing lives, Dr. Marshall Goldsmith is still going strong because he believes that we’re all here to help people, and make the world a better place. That’s why his website features a robust library of free material that all entrepreneurs and CEOs should have bookmarked as a learning resource.

On this episode, Dr. Goldsmith discusses the dangers of turning your business into a competition, and how effective CEOs learn to prioritize positive, impactful actions over winning trivial, and potentially harmful, victories.

Stop “Winning Too Much.” Instead, LEAD Your Company to Massive Growth.

Companies fail when their leaders fail to execute. But why do entrepreneurs fail in the first place? What are the habits of high-performing CEOs that anyone running a business should incorporate into their own routines and growth strategies?

Mark Moses has been asking these provocative questions for over 20 years, and using the answers to turn around distressed companies and guide top firms to exponential growth.

On today’s show, Mark discusses the top five reasons that entrepreneurs fail to create successful businesses, and the exercises he has designed to make sure your business steers clear of the same pitfalls.

5 BIG Reasons Why Entrepreneurs Fail and What to Do About It

Richard Sapio is the founder of Mutual Capital Alliance, and its CEO for the last twenty years.

When his dad died unexpectedly, 13-year-old Richard's life was thrown into chaos. That experience instilled in Richard both a DIY entrepreneurial spirit, and a passion for finding order. During the 2008 economic downturn, Richard had the bright idea to bid on private lunches with six Texas billionaires. The investment paid off as Richard enjoyed personal master classes from some of the most successful people in the country…and it led to many more billionaire interviews.

On today’s show, Richard discusses the thought and behavioral patterns common to billionaires, and how he believes CEOs of all sizes can leverage those patterns to create “an entrepreneur in every home."

What I Learned From Interviewing More Than 40 Billionaires

Two college best friends create their dream startup. Sounds like the classic entrepreneur fairy tale. Except the startup was a real estate company, and the year was 2007. You can probably guess what happened next – that is, until Oliver Seidler decided to pivot from a small company stuck in survival mode to a BIG business.

On today’s show, Oliver explains how he used technology, key performance indicators, top talent, and a commitment to his vision to pivot Property Force into a scalable, multimillion dollar business.

4 Strategies to Pivot Your Business from Small to BIG

Successful businesses are never content to hit the same sale figures and sell to the same customers over and over again. If getting BIG isn’t important to you, then you’re going to stay small enough for your competitors to step right over you. But if you are on the lookout for ways to scale, acquiring one of those competitors could help you get BIG faster.

On today’s show, Piers Carey walks us through the science and art of making acquisitions, including the challenges, opportunities, and best practices that will help reconfigure your bigger company for BIG things.

How to Master the Science—and Art—of Making Acquisitions

Anne McNamara is in the business of helping businesses boost their revenue by winning RFPs. And she’s very good at it: the proposals her team put together win bids for clients at an incredible 80% success rate.

On today’s show, Anne takes us inside her war room and shares the three-step process her team works through when strategizing winning bids. Whatever size RFP you have your sights on, Anne’s process can help you fine-tune your bid and win some BIG new business.

The 3 Strategies That Led to $10 Billion in New Revenue

One of the hardest lessons for CEOs to learn is: You can’t do everything. This was especially tough for Danny Peykoff because he’d grown up watching his father do just that while running the family business, Niagara Water. But when Danny became the CEO of Space Jam, he discovered that letting go and delegating were essential if he was going to grow into the kind of leader that the expanding company needed.

On today’s show, Danny discusses how to grow as a CEO and how he narrowed his focus to four key activities that were essential to making BIG happen.

How to Grow from a Good Entrepreneur into a Great CEO

Rafe Wilkinson discusses what his NFL career taught him about playing to his strengths, the importance of team-building, and how he hurdled a common CEO stumbling block while growing his company from 30 employees to over 1,000.

Former NFL Player Rafe Wilkinson Shares His Game Plan for Building a Winning Business

Blockbuster. Xerox. MySpace. And, yes, Kodak. These businesses are long gone, but they endure as cautionary tales to any CEO who’s complacent. But dealing with disruption isn’t just about planning ahead: it’s about cultivating a culture and a mindset within your team that prioritizes innovation, experimentation, and above all, BIG thinking. On today’s show, Jaime Szulc shares the steps you can take to position your company so it's on the giving end of disruption, not the receiving end. Jaime also discusses some warning signs he spotted during the end of his tenure at Kodak that all CEOs should be on the lookout for if they want to avoid a similar fate.

A Former Kodak Exec’s Disruption Mindset Will Keep You From Becoming Kodak

Many ambitious companies learn too late that there’s a BIG difference between the size of your total market and the size of your addressable market. But focusing on your addressable market without limiting your growth potential can be tricky, especially if you don’t have a clear vision forward and a mastery of the key numbers driving your business. On today’s show, former Samsung NeuroLogica CEO Phil Sullivan discusses a three-step process he used at Samsung that will keep your company’s growth and the size of your addressable market in sync.

A Former Samsung CEO Shares His 3-Step Process for Sizing and Seizing Your Market Space

We all want our customers to be happy. But what happens when they’re not? No matter how delighted your customers are when your products and services deliver as advertised, at some point, a shipment will get buried in a blizzard, software will crash, a green employee will say the wrong thing at the worst time … or a global pandemic will disrupt your supply chain. According to customer service expert Matt Dixon, how your company addresses those bumps in the road is far more critical to generating customer loyalty than all those perfect, positive experiences the customer might be taking for granted. On today’s episode, Matt discusses some insights from his book “The Effortless Experience: Conquering the New Battleground for Customer Loyalty" that will help you refocus your customer service on what really creates lasting repeat business: quick problem solving and ease of use.

The Four Pillars of an Effortless Experience that Grows Customer Loyalty

Guest: CEO Coaching International’s Stephen Bebis. Stephen held a variety of senior merchandising roles at Home Depot before being named the VP General Merchandise Manager for the Mid-South Division. He also founded Aikenhead's Improvement Warehouse and built it to $1 billion in sales before selling it to Home Depot. After the acquisition, Stephen served as President and CEO of Home Depot Canada and chairman of the Aikenhead/Home Depot Partnership Board. Stephen also founded Golf Town, built it to 65 stores, and took the company public. Episode in a Tweet: There's always a crisis somewhere. The best leaders have a continuous planning process and the right people to execute it. Quick Background:&nbsp;When Stephen Bebis joined Home Depot in 1984 the company had just 14 stores. When he left in 1990, he was running a $20 billion division as a head merchant and was the VP of the southern part of the country. And while some might look back on the ’80s and early ‘90s as a booming time for business, think about everything that happened during the 6 years that Stephen helped Home Depot grow. Two presidential elections. Black Monday, 1987. Tumult in the Middle East, including Russia’s invasion of Afghanistan. Not to mention annual hurricane seasons and other unpredictable disasters. No, running a business isn’t easy during Covid-19. But as Stephen discusses on today’s show, CEOs always have to be prepared to adjust to unforeseen circumstances and refocus their efforts on how to satisfy and grow their customer base.

Former Home Depot Canada CEO on Keys to Scaling to $1 Billion or More in Sales

Guest: Rekha Skantharaja, the CEO of Tangram Insurance Services and a member of YPO. Episode in a Tweet: Strong leaders draw on their feelings and experiences to "arrive ready" when faced with adversity. Quick Background: As the calendar flips over to 2021, COVID-19 vaccines are starting to roll out across the U.S. It's looking more and more likely that life and business might start to feel normal again by the second half of next year. So ... What's next? Even if we are able to put the pandemic in the rearview mirror soon, experienced CEOs know that the next major roadblock is just around the corner. Is your business ready to pivot and accelerate through a coming disruption? Is your culture strong enough to absorb a sudden personnel change? Will you be able to lead your company effectively if a personal problem puts new demands on your time and emotional well-being? On today's show, Rekha Skantharaja describes how she has learned to "arrive ready" for any challenge. She also talks about how being open about her personal challenges has helped her to develop into a more inspiring and relatable leader.

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