Medical Practice Insights

In the premiere episode of MGMA's Industry Insights podcast, we share with you what's new for 2019, including healthcare innovation, collaboration at Catalyst HTI, an exciting new version of MGMA's Connection magazine and online tools and education opportunities in the coming year. In this new format, MGMA's editors will speak with subject matter experts to find out the latest trends and cutting-edge information in the world of healthcare and medical groups.

Insights: Healthcare Innovation, Digital media and Online Education Tools

For more than a decade, MGMA has hosted the Financial Conference. It’s a chance for practice leaders to get together to solve the financial issues their practices are facing. In this episode of the Industry Insights podcast, we focus on those most pressing financial issues and learn strategies on how to address and solve those problems. As part of the lineup, MGMA Sr. Editor Craig Wiberg discusses The Financial Conference. Also, we hear from industry experts including Steve Dickens, Sanjay Seth, and Jim Malloy. Additionally, Erica Betz, project analyst for MGMA stat discusses how good data can improve a medical practice and Jaci Johnson gives the 411 on CPT coding changes for 2019.

Insights: How to Solve the Financial Issues that Medical Practices Face Today

What makes a happy working environment? According to motivational speaker Paul J. Long, the more employees can play and relieve stress, the harder and more efficiently they’ll work. 

In this episode of the MGMA Insights Podcast, we talk with a variety of experts about organizational culture and avoiding burnout in a medical practice or hospital system. 

Topics include the technology disconnect, toxic cultures, leadership in the face of natural disasters, rebuilding a broken culture, and empowering your employees.

Included in this episode we hear from MGMA insiders Erica Betz, Ken Hertz, and Chris Harrop, and glean insights from industry experts Deb Wiggs, Anthony Schirer, Melissa Phillippi, Dr. Phillip Brown, and Paul J. Long.

Don’t forget to check out our other series, Industry Insider, where we have full interviews, where we go even deeper on the biggest trends and challenges medical practices face today. 

If you like the show, please rate and review it on wherever you get your podcasts. Every positive review helps new listeners find the show. If you have any questions, concerns, or ideas, please shoot us an email at podcasts@mgma.com. MGMA Insights is presented by Craig Wiberg, Decklan McGee, and Daniel Williams.

Insights: Thought Leadership to Cure Medical Practice Burnout

Nearly 121.5 million U.S. adults (48% of the adult population) have cardiology vascular disease, according to a study published by the American Heart Association Journal Circulation. 

In this episode of the MGMA Insights Podcast, we talk with a variety of experts about National Heart Month, value-based care, communication with patients about healthier living, and wellness programs for medical practice employees.

Included in this episode we hear from Maddie Phillie, community impact director with the American Heart Association; Doral Jacobsen, CEO of Prosper Beyond Inc., healthcare consultant, speaker and author Susan Childs of Evolution Healthcare Consultating; Todd Whitthorne, Health and Wellness Speaker and Author of the book, Fit Happens;  Anthony Schirer, Executive Director of Cheyenne OBGYN; and MGMA project analyst Erica Betz.

You can learn more about wellness programs and healthier living at the following links:
https://www.mgma.com/data/data-stories/engagement-in-wellness-activities-improves-health
https://www.mgma.com/data/data-stories/practice-leaders-set-up-for-success-in-new-year-wi
https://www.mgma.com/data/data-stories/how-technology-can-enhance-patient-self-management
http://healthyforgood.heart.org 
www.heart.org/workplacehealth

Don’t forget to check out our other series, Industry Insider, where we have full interviews, where we go even deeper on the biggest trends and challenges medical practices face today.

If you like the show, please rate and review it on wherever you get your podcasts. Every positive review helps new listeners find the show. If you have any questions, concerns, or ideas, please shoot us an email at podcasts@mgma.com. MGMA Insights is presented by Craig Wiberg, Decklan McGee, and Daniel Williams.

Insights: Health and Wellness for Medical Practices and Their Patients

Optimized medical practice operations result in the best business outcomes and yield the highest quality care. 

With that in mind, in this episode of MGMA Insights, we focus on medical practice operations, with a particular emphasis on action plans to increase patient satisfaction through improving schedule management and introducing new technologies to drive patient engagement and patient access. 

To discuss these topics, we're joined by MGMA Sr. Editor Allison Bates; Craig Cordola, FACHE, Ministry Market Executive and Senior Vice President, Ascension; Nate Moore, CPA, MBA, FACMPE, Moore Solutions Inc.; Jennifer Thompson, President, Insight Marketing Group; and Elizabeth W. Woodcock, MBA, FACMPE, CPC.

To learn more about these topics, look to MGMA19 | The Operations Conference, which will be held April 14-16 in Austin, Texas. You can register and learn more about the event at mgma.com/events

And you can read more about medical practice operations from Elizabeth Woodcock's book Patient Access: Tools and Strategies for the Medical Practice. Woodcock co-wrote the book with Deborah Walker Keegan, PhD, FACMPE. You can access the book at www.mgma.com/resources/products/patient-access-tools-and-strategies#overview

Don’t forget to check out our other series, Industry Insider, where we have full interviews, where we go even deeper on the biggest trends and challenges medical practices face today.

If you like the show, please rate and review it on wherever you get your podcasts. Every positive review helps new listeners find the show. If you have any questions, concerns, or ideas, please shoot us an email at podcasts@mgma.com or visit mgma.com/podcasts for our complete library of episodes. MGMA Insights is presented by Craig Wiberg, Decklan McGee, and Daniel Williams.

Insights: Optimize Your Medical Practice Operations

In this episode of MGMA Insights, we focus on patient-centered care from a myriad of angles and topic areas and talk to leading experts including:

* Mark S. Davis, MHSA, FACMPE, CEO, Wasatch Pediatrics, on behavioral health integration in a medical practice

* Pamela Ballou-Nelson, RN, CMPE, MA, MSPH, PhD, MGMA Consultant, on behavioral health adoption in medical practices

* Katie Lawrence, MHA, CMP, Director of Ambulatory Optimization and Integration, Greenville Health System, on Improving Access and Engaging Patients Without Burning Out Your Team

* Norman H. Chenven, MD, CEO, Austin Regional Clinic, on The Portal to Success: Optimizing Technology to Increase Patient Access

* Bill Hambsh FACMPE CPA, CEO and Practicing Administrator at North Florida Women’s Care, Bridging Communication and Clinical Outcomes: How Text Messaging Can Transform the Entire Patient Experience

Mark Davis, Katie Lawrence, Norman Chenven and Bill Hambsh can all be heard speaking at MGMA19 | The Operations Conference, which will be held April 14-16 in Austin, Texas. For more info visit mgma.com/tocreg. 

Sources for the  episode:

* Behavioral health adoption and integration: https://www.mgma.com/data/data-stories/have-you-integrated-behavioral-health-providers-in

* Text messaging for patient access: https://www.mgma.com/data/data-stories/text-messaging-remains-an-effective-tool-for-patient-appointment-reminders

* Patient portals: https://www.mgma.com/data/data-stories/are-portals-a-means-to-patient-activation

* Employee burnout: https://www.mgma.com/resources/human-resources/using-communication,-performance-culture-to-reduce

* Key components of patient access: https://www.mgma.com/resources/operations-management/five-critical-components-of-patient-access


If you like the show, please rate and review it wherever you get your podcasts. Every positive review helps new listeners find the show. If you have any questions, concerns, or ideas, please shoot us an email at podcasts@mgma.com or visit mgma.com/podcasts for our complete library of episodes. MGMA Insights is presented by Craig Wiberg, Decklan McGee, and Daniel Williams.

Insights: An Examination of Patient-Centered Care

Editor’s note: All of today’s guests can be heard speaking at MGMA19 | The Data Conference, May 16-18 in Orlando, Florida. As a special offer to you, our podcast listeners can receive $200 off the regular registration price by entering the code PODCAST at mgma.com/datacon 

Healthcare’s business analytics market is projected to grow from $14 billion in 2019 to more than $50 billion by 2024. To help healthcare professionals better understand and utilize data in their practice, this episode of MGMA Insights is focused on providing information on how data can best be utilized in a medical practice. We also explain the importance of evidence-based thinking and discuss how to apply key metrics to a dataset.

Experts and topics in this episode include:

•	Ashley Voss, Data Analyst II, MGMA, on data collection and analysis

•	Chris Addison, MBA, LSSGB, Student Health Services, on Lean principles and data-driven decisions

•	Lynda Barrie, Consultant, MGMA Consulting, on key metrics to use in datasets

•	Frank Cohen, MBB, MPA, Director of Analytics, Doctors Management LLC, on evidence-based thinking

•	Timothy Smith, CPA, ABV, Principal, TS Healthcare Consulting, on being a data skeptic

Sources for this episode include:

https://www.mgma.com/resources/financial-management/predicting-the-future-of-healthcare-with-analytics

https://www.mgma.com/data/data-stories/the-power-of-benchmarking-data-for-healthcare-lead

https://www.mgma.com/resources/financial-management/physician-practice-losses-using-loss-sourcing-ana

https://www.mgma.com/resources/revenue-cycle/get-proactive-with-payments-how-medical-groups-ca

If you like the show, please rate and review it wherever you get your podcasts. Every positive review helps new listeners find the show. If you have any questions, concerns, or ideas, please shoot us an email at podcasts@mgma.com or visit mgma.com/podcasts for our complete library of episodes. 

MGMA Insights is presented by Craig Wiberg, Decklan McGee, and Daniel Williams.

Insights: Unleashing the Power and Avoiding the Pitfalls of Data

Developing physician leadership has long been a challenge for the healthcare industry. Physicians are often seen as leaders in a medical practice but many don't have the skills they need to reach their potential as leaders.

Keith Olson is the Director of Physician Consulting Services at Ann & Robert H. Lurie Children’s Hospital of Chicago and is here to discuss steps to take to successfully develop physician leaders. 

Also in this episode, Barbara Sharpless, Director of Physician Services at BayCare Medical Group, discusses the current state of physician recruiting and retention. Barbara sheds light on the current state of the physician job market and explains the dynamics at play that gives physicians the leverage in the negotiation process.

Finally, we talk to David Norris about financial intelligence for physicians. David is a practicing cardiac anesthesiologist in Wichita, KS, a consultant at David Norris, LLC, and author of the Financially Intelligent Physician: What They Didn’t Teach You in Medical School. He is also a clinical assistant professor at the University of Kansas in Wichita.  David explains why business intelligence is important for physicians and outlines the three financial documents every doctor should understand.

If you like the show, please rate and review it wherever you get your podcasts. Every review helps new listeners find the show. If you have any questions, concerns, or ideas, please shoot us an email at podcasts@mgma.com. MGMA Insights is presented by Craig Wiberg, Decklan McGee, and Daniel Williams.

Announcement for podcast listeners:

If you want to learn about or attend MGMA's live events, you can go to MGMA.com/events

The next upcoming live event is The Data Conference, which will be May 16-18 in Orlando. You can learn more or register at mgma.com/datacon

Insights: Key Strategies for Physician Development

In a recent MGMA stat poll, we polled more than 4,000 healthcare leaders, asking them, "What is most important when hiring staff?" 

Nearly 70% said cultural fit! This gives quantitative data to the often-quoted point that "Culture is King."

In this MGMA Insights podcast, we explore the idea of why culture is king and how it impacts the hiring, onboarding and even firing process in medical practices. 

Experts interviewed include:

* Jacob Simon, Executive Vice President, The Medicus Firm
* Stefan Jarmusz, Project Analyst, MGMA
* Dr. Susan Murphy, author, keynote speaker and business consultant
* Molly Ramsay, Principal, Corporate Operations Director, MedMan Medical Management
* Amber Pedersen, Administrator, MedMan Medical Management

Key points from the podcast:

According to Simon, culture impacts every part of an organization, but you have to actually live it every day. "You can have your core values written on your walls," but if the employees aren't embodying those values then it won't matter; you won't have a strong culture.

Dr. Murphy: "The more training you can do, the more coaching, the more shadowing, the better it is because training and development is one thing you can do that will not take too much out of your compensation and benefits package." Dr. Murphy adds that there's also a hunger from younger generations to learn, and they can gain information quickly and efficiently from mentors and established training programs.

Ramsay and Pedersen: "Stay engaged with the candidate all the way through the hiring process to make a connection that your organization is invested in them before they even start day one.  "We send a welcome email with all the paperwork that needs to be filled out so that on their first actual day we are prepared and they can login to all the systems!"

A note for podcast listeners: If you want to grow as a leader in your organization and help develop a stronger culture in your practice. MGMA’s online seminar, "Transformational Leadership: From the Front Office to the C-Suite" will help you embrace change management and strategic vision planning to expand your leadership toolbox. For more information visit mgma.com/leadership

Insights: Why Culture is King in Medical Practice Staff Management

A trillion dollars! According to a recent Gallup article on workplace employment, U.S. businesses lose a trillion dollars every year to voluntary turnover.

In this MGMA Insights podcast, we explore the reasons behind such high employee turnover, and then our subject matter experts reveal the process improvement tools and processes they employ to improve management staff in a medical practice.

Experts interviewed include:

* Owen Dahl, MBA, LFACHE, CHBC, LSSMBB, Consultant, Author and Educator
* Adrienne Lloyd, MHA, FACHE, Chief Administrative Office, Duke Eye Center, Duke Medical Center
* Rick Weymier, MBA, FACMPE, Chief Administrative Officer, WB Carrell Memorial Clinic
* Melissa Phillippi, President and Co-founder, Performance Culture

A note for podcast listeners: If you want to grow as a leader in your organization and help develop a stronger culture in your practice. MGMA’s online seminar, "Transformational Leadership: From the Front Office to the C-Suite" will help you embrace change management and strategic vision planning to expand your leadership toolbox. For more information visit mgma.com/leadership

Insights: Solving the Trillion-Dollar Staffing Issue

Today, less than half of physicians remain independent!

In this MGMA Insights podcast, we explore the reasons behind the high rate of mergers, acquisitions and the overall landscape of medical practice consolidation. We look at key factors including value-based reimbursement, shrinking margins, and record-high healthcare spending as reasons for the transactional activity.

But many physicians and practices want to keep their independence, and we also discuss strategic plans and a shift in mindset that details a move from merely running a medical practice to looking at yourself as a business owner to keep your practice privately- or physician-owned.

Experts interviewed include:

* Isabelle Bibet-Kalinyak, Partner with McDonald Hopkins, LLC
* Neil Johnson, Managing Partner at Lawrence, Evans & Co., LLC
* Will Latham, President, Latham Consulting Group
*Cameron Cox III, CEO, MSOC Health

A note for podcast listeners: One key aspect of owning a medical practice is physician and provider compensation. You can use 2019 MGMA DataDive Provider Compensation to ensure you are retaining and attracting the best providers for your organization. Visit mgma.com/datapod for more information.

Insights: Owning It! Strategic Planning, Navigating M&A and Staying Independent in Healthcare Today

Successful strategic planning in a medical practice begins with a governing board that can identify challenges and opportunities, and provide solutions for the organization. But what is the correct structure and scope of a governing board? To answer that question, we’re joined by Will Latham, President of Latham Consulting Group.

Also in this episode of the MGMA Insights Podcast, we’re joined by David Miller, managing partner at HSG Advisors, who discusses the trend of hospital-owned physician networks, which has created dramatic changes in the physician community.

Finally, we meet with Kathy McTigue, CEO of PediaTrust, who talks about how practices can become financially integrated after a merger or acquisition.

If you would like to learn more about strategic planning, governance, mergers and consolidations in a medical practice, you can attend MGMA’s Annual Conference on October 13th-16th in New Orleans. Registration is now open. For more information and to register, visit MGMA.com/bigeasy19

Insights: Mergers, Acquisitions, and the Dirty Little Secret of Medical Practice Governance

In this episode, we shine a spotlight on all things value-based care, discussing successful strategies, the team-based care approach, the physician perspective and the risks involved. 

Experts interviewed include: 

* Oraida Roman, MHA, Vice President, Value Based Strategies, Humana
* Michael O’Connell, MHA, FACMPE, FACHE, Senior Vice President, Operations, Stanford Healthcare
* David Hatfield, DO, MMM, Owner/Physician, Hatfield Medical Group
* Andrea Hurteau, Chief Operating Officer, Boncura Health Solutions

Here are some links and references related to this week’s show: 

* 48 States Now Committed to Value-Based Care and Payment Models (bit.ly/2kFh8PR)
* ‘Meticulous’ study shows that value-based care works (bit.ly/2kCqpbq)
* Implementing Optimal Team-Based Care to Reduce Clinician Burnout (bit.ly/2m5ELS4)
* 10 Can’t Miss Value-Based Care Stats (bit.ly/2kCvKj5)

All of this week’s experts can be heard speaking at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans. Did you miss early bird registration? Don’t worry, we have you covered! Use the code POD200 while registering and save $200. Visit mgma.com/bigeasy19 for more info and to register. 

If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com. 

MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams. 

* Thanks to Stericycle for sponsoring this episode of MGMA Insights. To learn more about how Stericycle can ensure your practice remains safe, secure and compliant, visit stericycle.com/reliability. *

Insights: Making the Switch from ‘Churn and Burn’ to Value-Based Care

In this episode of the MGMA Insights podcast, we’re joined by Tom McDougal, CEO of Merit Health Biloxi hospital. McDougal is a serial healthcare entrepreneur, author, speaker, professor and thought-leader in healthcare economics.

To learn more about this topic and earn ACMPE, CME and CEU credit, access McDougal’s on-demand webinar, “Using Economic Theory to Understand Patient Decisions,” at mgma.com/economic-theory.

Here are some links and references related to this week’s show: 

* How Behavioral Economics Can Produce Better Health Care (nyti.ms/2VZ9Gxe)
* Using Behavioral Economics to Advance Population Health and Improve the Quality of Health Care Services (bit.ly/33TCGJt)
* Is Behavioral Economics in Healthcare The Key to Future Patient Compliance? (bit.ly/2P6rOnG)
* The inconvenient truth about behavioral economics in healthcare (bit.ly/2P4v42H)
* Analyzing behavioral economics and psychology are key to engaging patients to make meaningful changes (bit.ly/2o59aS1)

If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel. 

MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams. 

To further guide your healthcare career, be sure to check out MGMA’s October Book of the Month, “Navigating to Value-Based Outcomes,” by Thom Walsh. To purchase or preview the book, visit mgma.com/navigating.

Insights: Healthonomics and How Behavior Drives Our Medical Decisions

In this episode of the MGMA Insights podcast, we’re joined by Bob Bush, Vice President of Business Development & Physician Services at the University of Kansas Health System St. Francis Campus. Just over a year removed from helping Panama City’s Bay Medical Sacred Heart through the devastation of Hurricane Michael, Bush is well-versed in disaster management. He sat down with podcast host Daniel Williams during MGMA’s 2019 Annual Conference in New Orleans to share his insights on preparing and executing a disaster plan. 

Don’t quite have time to listen to the entire episode? No worries. We’ve compiled a handful of highlights from Bush’s interview for your convenience:

•	(3:38) “A disaster could be a snowstorm. It could be a rain. It could be a tornado. It could be a hurricane. Could be earthquakes. But it also could be something more like all of a sudden you lose connectivity to your hard drive, so you lose all your patient charts or you have a fire or there’s a flood … so, disasters, it could be a lot of different things for a lot of different situations. But the thing that you have to continue to look at is what can you do to be preparing for those things and how do you minimize the impact on your practice when those disasters happen?” 
•	(19:50) “We couldn’t get tied up with the emotional distraught of what was going around us. We had a job to do. We had to take care of our patients. We had to get them out of the facility safely. We had to take care of the other people in our facility. And that was our focus.”

Here are some links and references related to this week’s show: 

* After Michael, damaged hospital preps for patients (VIDEO) (bit.ly/2pS1EdP)
* How robust is your practice’s emergency planning and disaster preparedness? (bit.ly/2MPd5ff)
* Bay Medical Sacred Heart Hurricane Michael (VIDEO) (bit.ly/31LDHSw)
* As Florence bears down on East Coast, a reminder to medical groups to be prepared for disaster (bit.ly/2pOQ1nZ)
* When disaster strikes, does your practice have a plan in place? (bit.ly/2MLsT2s)

If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode. 

We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel.

Insights: Disaster Planning Crucial for Medical Practices in Path of Destruction

In this episode of the MGMA Insights podcast, we’re joined by M.J. Clark, an author, senior consultant and executive coach serving healthcare and energy professionals. Clark was a featured speaker at MGMA19 | The Annual Conference, presenting a session called “Leading, Managing and Understanding Millennials and Gen Z.”

There are generational differences in the workplace, and the term "Ok Boomer" has gone viral on social media platforms, with mostly negative connotations. Clark says, while differences do exist, there's also opportunity in the modern workplace for the different generations to bring their unique skills to the forefront. 

Here are some links and references related to this week’s show: 

* ‘OK Boomer’ Marks the End of Friendly Generational Relations (nyti.ms/2CgKuta)
* How Millennials and Gen Z are Driving the Digital Healthcare Revolution (bit.ly/2WQaiWy)
* Stress in America 2019: Interactive Graphics (bit.ly/32pPqqe)
* 5 ways Millennials and Gen Z are revolutionizing the healthcare industry (bit.ly/2PV2hxV)
* Healthcare leaders: Here’s how to recruit—and retain—Generation Z (bit.ly/2NpfHRs)
* Millennials earn 20% less than baby boomers did—despite being better educated (cnb.cx/2qweEpu)

If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode. 

We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel. 

MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams. 
Get a jump on the transition to value-based care with a new jointly created report by Humana and MGMA. To read the comprehensive report — complete with data, case studies and advice — visit mgma.com/VBCreport.

To further understand the complexities of a medical practice’s revenue cycle, be sure to check out MGMA’s November Book of the Month, “Revenue Cycle Management: Don’t Get Lost in the Financial Maze,” by Taya Moheiser and Kem Tolliver. To purchase or preview the book, visit mgma.com/RCM.

Insights: ‘OK Boomer,’ It’s Time to Embrace Your Millennial and Gen Z Coworkers

In this episode of the MGMA Insights podcast, we’re joined by Peter Valenzuela, Chief Medical Officer for Sutter Medical Group of the Redwoods and creator behind Doc-Related (bit.ly/37gYPUU), a comic strip providing satirical perspective on the challenges of practicing medicine in today’s healthcare environment. Valenzuela’s home campus was recently evacuated due to Northern California’s latest encounter with devastating wildfires.

Here are some links and references related to this week’s show: 
* Tragedy at home takes precedence for 2017 Harwick Award winner (bit.ly/2XpTBRV)
* Sutter Hospital in Santa Rosa evacuates amid threat from Kincade fire (bit.ly/2pvpbkX)
* Sutter Santa Rosa Staff Help Save Hospital During 2017 Northern California Wildfires (VIDEO) (bit.ly/340CXL9)
* How Sutter Health, MD Anderson and a stand-alone clinic survived natural disasters (bit.ly/2CQB8Vp)
* Wildfires stressed wine country’s healthcare system, creating a crisis and a warning for future (lat.ms/2CUJWtu)
* Disaster planning crucial for medical practices in path of destruction (bit.ly/2CUVLQ9)

If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode. 

We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel (bit.ly/2Onlq9F). 

MGMA Insights is presented by Craig Wiberg, Decklan McGee, Rob Ketcham and Daniel Williams.

Insights: Wildfires, comic strip keep Northern California healthcare executive on his toes

The COVID-19 crisis has illuminated aspects of leadership that need addressing. This week, we welcome a guest, Tasha Eurich, who is a leadership expert and has a PhD in industrial organizational psychology. Tasha explains what it takes to be a future-ready leader, action steps to becoming more self-aware in the workplace, and provides a case study on how one leader has made great strides in leading his team.  

If you want to find out how self-aware you are, go to Tasha's website at  www.insight-quiz.com and take a free assessment. 

To learn more from Tasha, you can hear her keynote address at MGMA’s upcoming virtual event, The Medical Practice Excellence Conference, which will be held October 19th-21st. You can register for the event at bit.ly/3ahdelB.

Thanks to Audi and CareCredit for sponsoring this episode. Visit bit.ly/3kn6hV0 to learn more about the MGMA Audi Incentive Program. And to learn more about how CareCredit is helping providers deliver a better patient financial experience, visit CareCredit.com/MGMAPodcast.  

​If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at https://twitter.com/MGMADaniel.

MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.

Are You Ready to Become a Future-Ready Leader?

In this episode, we're joined by Dr. Michael Greiwe, who is Director of Orthopaedic Research at OrthoCincy and Founder and CEO of OrthoLive and SpringHealthLive. Dr. Greiwe is here to discuss the flexibility of using telemedicine, telemedicine implementation in the Covid-19 era, and how to engage with patients using new technology.

You can learn more about telehealth at MGMA’s upcoming virtual event, The Medical Practice Excellence Conference, which will be held October 19th-21st. You can register for the event at bit.ly/3ahdelB.

Thanks to MGMA Consulting for sponsoring this week’s show. To learn more about how consulting can transform your practice go to https://bit.ly/3hDdaj7. 

​If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel.

MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.

How Telehealth Can Help Optimize Your Medical Practice

What does the latest data show about organizations that prioritize a culture of inclusiveness and one that embraces diversity? Based on his book by the same name, Michael C. Bush (https://bit.ly/3mFoJJA) shares these details in this episode of MGMA Insights, plus he talks about diversity, race relations, and how the Best Workplaces outperform their peers.

Thanks to Humana and the Medical Practice Excellence Conference for sponsoring this episode. To learn more about how Humana’s resources and tools are making healthcare easier to navigate go to http://valuebasedcare.humana.com.  

And to learn new skills and gain insights on making your practice more inclusive and empowering all of your employees, register for the Medical Practice Excellence Conference, which will be held Oct. 19-21st. Register today at mgma.com/mpec20 

​If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel.

MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.

Medical Practice Insights: Creating a Great Place to Work for All

Medical Group Management Association (MGMA) equips practice administrators and executives with the knowledge and tools to head high-performance physician group practices in a complex and evolving healthcare environment.