What is your greatest pet peeve as a manager? In this episode, I’m going to share my greatest pet peeve as a manager, and I’m going to share with you the story that I tell my team to help them understand our culture, what we expect from great team members, and what it takes to thrive in our organization.&nbsp; I feel so blessed to have an amazing team I get to work with. Every single one of them. Entrepreneurship is not an individual sport. I would not have achieved any business successes without talented team members, and I’m so grateful for them. In the masterpiece book Good to Great, Jim Collins teaches how one of the most important roles of CEOs and entrepreneurs is to first focus on getting the right people on the bus, focusing on the “who” before the “what”. In other words, get the right people on the bus first, and then decide where to drive together. I agree that hiring the right team is one of the most important things CEOs and entrepreneurs can do.&nbsp; Most successful entrepreneurs and CEOs surround themselves with great team members who take ownership and responsibility, innovate, pay attention to the details, and help others to be successful. Instead of just complaining to their supervisor about problems, these team members identify, recommend and implement solutions. These individuals don’t just do what we ask them to do, but they find a better way to accomplish our top priorities more effectively. These individuals help drive the company’s success and profitability, and not just their own raises and promotions. I call these the “get-it-done, make-it-happen” team members. These team members are worth their weight in gold, and I’ve been blessed to work with many of these team members during my career.&nbsp; I love it when I assign an important task to a team member, and they take care of it, solving any problems they encounter, and reporting back to me when it is done. When team members do this, I can emotionally let go of the task and I don’t have to worry about it anymore.&nbsp; Do you want to know my biggest pet peeve as a manager? I have a really hard time when I assign a task to a team member, they commit to doing it, but they let it slip through the cracks. Then, later when I follow up with them they tell me they didn’t do it because of some challenge, yet they didn’t try to overcome the challenge or ask for help.&nbsp; Unfortunately, sometimes we have a team member who has a lot of potential to be a right person on the bus, but that person is not yet reaching their full potential yet at work. So, what can we do to help them achieve this potential so they can stay on the bus, and help us drive the bus to amazing places?&nbsp; One thing I like to do in this situation is to tell a story. I believe that stories are the best way to say something that engages our listeners in a way they can best remember, and that will more effectively drive change. There is a story called the Parable of the Oranges, that has been told and retold in my company over the years, to help team members understand our culture, and the expectation we have for people who take responsibility to get things done and make things happen.&nbsp; I’m going to tell the story in my words, as it has evolved over the years, but the original version of the parable came from the book “Living with a Purpose” by Randall L. Ridd.&nbsp; An ambitious young man took a job with a company at a lower role and compensation than what he was hoping for. However he liked the company and he felt that if he put in his time, he could work his way up the ladder. Over the next five years, he did what was asked of him and completed his assigned tasks. Then, the position he was hoping for opened, and he applied for the position. However, one morning he arrived at work and discovered that an employee who had only been with the company for a few months had been given the manager position. He was very upset and went to his boss and...

46. My Biggest Pet Peeve as a Manager, and the Story I Use to Help Our Team Understand What We Expect

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46. My Biggest Pet Peeve as a Manager, and the Story I Use to Help Our Team Understand What We Expect

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