Name: Treating the person, not the patient by The Pulse
Duration: 50 min 59 s
Description: Dr. Mazzola shares his journey and experiences in electrophysiology (EP), the evolution of his practice, and his experiences delivering enhanced patient care through meticulous clinical practices and advanced technology. Plus, Iglesias offers her perspective on how the Murj Clinical Services team’s collaboration with South Heart Clinic has helped drive significant patient care improvements.

Join the Murj senior leadership team—CEO Todd Butka, COO Reed Gaither, and Chief Experience Officer (CXO) Chris Irving—as they discuss significant company milestones and accomplishments in 2023. The co-founders also share insights into Murj’s vision and plans for the upcoming year.

Reflecting on 2023 and looking ahead with the Murj leadership team

Jude Hebert, Executive Vice President of Nursing Services at Cardiovascular Institute of the South (CIS), discusses the ever-evolving landscape of CIED care with Murj CEO Todd Butka and Chief Experience Officer (CXO) Chris Irving. Topics include CIS’ journey to proactive patient care, the impact of digital transformation, and the shift from fee-for-service to value-based care models.

Pioneering proactive CIED care with Jude Hebert

Discover how the Murj Dedicated Heart Failure Platform boosts efficiency, accuracy, and collaboration in data management for heart failure (HF) and electrophysiology (EP) teams. With Murj, these teams can now monitor patients in parallel, utilizing dedicated workflows and essential cross-functional communication tools for effective CIED patient co-management. Jackie Arrasmith and Kara Jackson share insights from their clinic’s successful implementation, including hybrid workflow enhancements.

Implementing a Dedicated Heart Failure Platform for CIED patients

With

Amy Kleinhans, DNP, AGNP-C, FHRS, Lead Nurse Practitioner and Advanced Program Manager for Electrophysiology, HonorHealth
Todd Butka, Co-founder and CEO, Murj
Chris Irving, Co-founder and Chief Experience Officer (CXO), Murj
Mark Pederson, Director of Product Management, Murj

Kleinhans shares insights on implementing new technologies—including devices and management systems—across multiple EP programs to improve patient outcomes.

Kleinhans is the Lead Nurse Practitioner in the Arrhythmia Service Line at HonorHealth. She has nearly 20 years of cardiac electrophysiology nursing experience. Kleinhans’ primary role is in program development, which includes clinical oversight of the cardiac device clinic.

Strengthening EP programs with cutting-edge tech

Dr. Mazzola shares his journey and experiences in electrophysiology (EP), the evolution of his practice, and his experiences delivering enhanced patient care through meticulous clinical practices and advanced technology. Plus, Iglesias offers her perspective on how the Murj Clinical Services team’s collaboration with South Heart Clinic has helped drive significant patient care improvements.

Treating the person, not the patient

Murj’s senior leadership team—CEO Todd Butka, COO Reed Gaither, and Chief Experience Officer (CXO) Chris Irving—kick off this episode with a celebration of the company’s 10th anniversary. The executives discuss Murj's journey and philosophy, highlighting the importance of taking care of clinical providers, overcoming challenges, and the evolution of integration and analytics in CIED care. Plus, the trio looks ahead to 2025 and what’s on the horizon for Murj in the new year.

Celebrating a decade of innovation in CIED care

Missy Allen, CCT, LMR, and Tara Mudd, MSN, APRN, NP-C, from Norton Heart & Vascular Institute, are a “tag team” of seasoned electrophysiology (EP) leaders with decades of combined experience. In this episode, they share their journeys through the evolution of EP device management—from manual checks to managing thousands remotely. They offer insights into working with sophisticated devices, balancing automation with essential clinical skills, and the critical role of physician collaboration in enhancing patient care.

Navigating the complex evolution of device management

This episode of The Pulse delivers a practical playbook for leading and scaling an effective cardiac device clinic. Originally presented by Dr. Poku at the 2025 Electrophysiology IEP Fellows and Early Attendings Leadership Foundations conference in Austin, Texas, this talk offers impactful advice on building a data-driven, high-performing practice. This content is especially valuable for fellows and early-career EPs, as it offers real-world perspectives and insights not typically included in traditional training.

How to run a high-performance device clinic

Want to know the secret to a successful, rapid platform rollout? This episode of The Pulse, delves into the incredible story of how CaroMont Health achieved a “light speed” implementation of the Murj® CIED Management Platform. Discover how CaroMont’s highly collaborative and innovative culture—with clinical staff and IT working hand-in-hand—allowed the team to execute this massive project in record time, ultimately streamlining workflows and ensuring continuity of care.

Beyond the launch - Building a clinically-driven IT culture for patient-centered success

Take a deep dive into the world of CIED management with Murj Founder & CEO Todd Butka. Featuring interviews with a variety cardiac device professionals, The Pulse explores the latest trends in achieving high standards of patient care. Hear how providers have successfully modernized their clinics and streamlined operations while empowering their teams to deliver superior care.

Treating the person, not the patient

The Pulse

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