The Patient Safety Incident Response Framework (PSIRF) is a new approach to learning from patient safety events in a way that leads to improvement in care. It was published in August 2022 and mandated in the NHS Standard Contract in April 2024.     

In this podcast, Tracey Herlihey from NHS England’s national patient safety team talks with Jenny Coverley from Middlewood Practice in Cheshire about her experience applying PSIRF principles in general practice.    

If you would like to get in touch about the content of this podcast, please contact us on patientsafety.enquiries@nhs.net. 

Find out more about PSIRF on the NHS England website https://www.england.nhs.uk/patient-safety/patient-safety-insight/incident-response-framework/

Applying PSIRF in general practice

Your GP record suggests you may not have had 2 doses of the MMR vaccine. You need both doses for long-term protection against measles, mumps and rubella. 

It's now quicker and easier for you to catch up. You can book an appointment with your GP surgery, or you may be able to get your free MMR vaccine at some community pharmacies in certain areas. You can check if pharmacies are offering MMR vaccine walk-ins in your local area using the links at the top of this web page.  

You do not need to do anything if you’ve already had 2 doses. Please check your vaccination history in the NHS App, or you can contact your GP surgery if you’re not sure. 

The NHS offers MMR vaccination because these infections spread easily between people. They can lead to serious problems including meningitis, blindness, hearing loss and risks during pregnancy. It’s important you get fully vaccinated because measles cases are increasing in England. MMR vaccination is the most effective way to protect yourself. It also helps protect people who cannot be vaccinated, such as unborn babies, newborn babies and anyone with a weakened immune system.  

Find out more about MMR vaccination at www.nhs.uk/mmr. Information is also available in easy read and other languages and formats on this web page.

Getting your MMR vaccination – audio invitation

A conversation about why acute physical deterioration needs addressing and how the acronym PIER (Prevention, Identification, Escalation and Response) can help do this across system pathways. Featuring Dr Aidan Fowler, National Director of Patient Safety in England and Laura Hailes, Nurse and Senior Improvement Manager at NHS England in the National Patient Safety Team.

PIER is referenced on this page - https://www.england.nhs.uk/patient-safety/marthas-rule/

What is PIER and how can it improve the management of physical deterioration?

Page updated: 7 January 2019Topic:Long Term PlanPublication type:Guidance
The NHS Long Term Plan was developed in partnership with those who know the NHS best – frontline health and care staff, patients and their families and other experts. Read our report to find out more.

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At NHS England our aim is to support the NHS and help improve care for patients. Our podcast will be providing commentary and information about NHS health care services, policy and success stories.

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