This is an interesting conversation I recorded while speaking to my insurance adjuster at The Hartford months after getting into an accident that wasn't my fault. The auto insurance industry is absolutely inefficient, unjust, and inhuman. Justice is not something to be looked over because of process. It must be discussed and served.
***This is not to make Hartford or Encompass look bad (they probably don't even care about negative publicity because the auto insurance industry is required by law), this is simply a philosophical conversation between two people whose paths met by chance but who have never actually met in person. 

Nick Conedera