Stepping into a new chapter with a different doctor can feel uncertain for many dental assistants. The routines you’ve relied on may suddenly change, the expectations may shift, and the comfortable rhythm of the practice can feel disrupted. Questions like why did this happen or where do I fit in now often surface, creating stress and doubt.

But in every challenge lies opportunity. While some dental assistants struggle by holding onto the way things used to be, others discover how to adapt, stay proactive, and even grow into stronger roles within the practice. With a new doctor entering the picture, there’s a chance to shape the future of the dental team, strengthen communication, and find ways to shine in the transition.

Thank you to all of our amazing listeners for being part of Dental Assistant Nation. We wouldn’t be here without your support, and we’re so grateful you’ve joined us on this journey. Here’s to celebrating 400 episodes together and many more to come! 

Connect with Dayna Johnson

Website: novonee.com
	
The High Performing Dental Team Podcast: https://www.youtube.com/watch?v=9jeoCgv0Rpc&list=PL8rdk5pwH291Ggiv31sa1nfPBLp041FKU	
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Hey friends—cool news! The Dental Assistant Nation Podcast was featured on Feedspot’s Top 100 Dental Podcasts and their Top Dental Assistant Podcasts list. 

Huge thanks to you for listening, subscribing, and supporting the show. Couldn’t have done it without you. Go check it out—we’re listed alongside some amazing shows!

100 Best Dental Podcasts - https://podcast.feedspot.com/dental_podcasts/   
4 Best Dental Assistant Podcasts -  https://podcast.feedspot.com/dental_assistant_podcasts/

Episode 400: Ways Dental Assistants Can Shine With a New Doctor

📊 Struggling to get patients to say YES to treatment?
In this conversation, Dayna Johnson breaks down the concept of case acceptance and why it is one of the most critical metrics for a thriving dental practice. Learn how to manage unscheduled treatments, track acceptance accurately, and boost your overall case acceptance percentage to hit top-performing levels.

Dayna shares practical examples, actionable tips, and best practices to help your dental team engage patients, document treatment plans correctly, and measure success using the Dentrix Practice Advisor Report. Whether you’re aiming to hit the industry average or exceed 75% acceptance rates, this session gives you the tools to turn treatment plans into scheduled production.

Key Takeaways:

What case acceptance really means and how to define it in your practice
Why managing unscheduled treatments is key to improving acceptance rates
How to update treatment statuses in your practice management software
Why rejecting declined treatments helps maintain accurate reporting
Understanding industry benchmarks (42%–58%) vs. top performers (75%+)
Using the Dentrix Practice Advisor Report to measure progress
Tips for proactive patient engagement and treatment planning

Chapters:

00:00 Understanding Case Acceptance
08:29 Managing Treatment Plans Effectively
12:46 Analyzing Case Acceptance Metrics

🔔 Subscribe for more Dentrix training and practice growth strategies that help you boost production, improve team performance, and get patients saying YES.

#176 Dentrix Case Acceptance tips and tricks

Hey there, I’m Dayna Johnson . . . dental practice management expert, certified Dentrix trainer and founder of Novonee, revolutionizing the dental industry through innovation and strategic leadership. It wasn’t long ago that I lived in your shoes navigating the daily challenges of managing a dental practice with the hopes and dreams of having a productive schedule, money in the bank, and getting home on time to my sweet daughter.  After 25 years working in the dental practice and 17 years as a certified Dentrix trainer, I found my life’s work helping dental teams 1:1 optimizing their systems and software. If you are looking to create the thriving dental practice you have always dreamed of and empower your high performing dental team, you are in the right place. Let’s get started!

#176 Dentrix Case Acceptance tips and tricks

The High Performing Dental Team

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