In this episode we interview Linda Roth  - Founder Of Linda Roth PR. What I really enjoyed about this interview was learning about Linda's experience in the DC restaurant market. She actually opened a restaurant that I worked at. Also, just learning more about how her company helps owners become more successful through community engagement and understanding local trends. If you have ever lived in or around the DC area, you will know so many of the restaurants mentioned in today's interview. 

To learn more - Click Here: https://www.lindarothpr.com/
To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

69 - Interview With Linda Roth  - Founder Of Linda Roth PR

In this episode we interview Audrey Hogan - COO Of Time Forge. What I really enjoyed about this interview was learning about the studies that Time Forge conducted on the labor crisis and the insights about what is really happening.  This is a must listen. 

To learn more - Click Here: https://timeforge.com/
To learn more about OpsAnalitica Click Here: OpsAnalitica.com

74 - Interview With Audrey Hogan - COO Of Time Forge

In this episode we interview Stephen Stoll - Restaurants For Maverick Hotels And Restaurants. What I really enjoyed about this interview was learning about the challenges of running a 30,000 sqft restaurant. 

To learn more - Click Here: https://maverickhotelsandrestaurants.com/
To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

75 - Interview With Stephen Stoll - COO Of Restaurants For Maverick Hotels And Restaurants

In this episode we interview Lee Sample - this episode is a little different, we learn how Lee and Qdoba use the OpsAnalitica platform to manage food recalls. We specifically discuss the most recent apple sauce recall. 

To learn more - Click Here: https://qdoba.com
To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

77 - Interview With Lee Sample - Lee Discusses How Qdoba Uses OpsAnalitica To Manage Food Recalls

In this episode we interview Sanjiv Razdan - President of the America's and India for Coffee Bean and Tea Leaf.   What I really enjoyed about this interview was learning about Sanjiv's career path. He has got a great war story.  Check out his non-profit that helps mentor young restaurant employees. https://www.gleamnetwork.net/

To learn more - Click Here: https://store.coffeebean.com/
To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

78 - Interview With Sanjiv Razdan - President Of Americas And India At Coffee Bean And Tea Leaf

In this episode we interview Chad Horn - Co-founder of Devour. What I really enjoyed about this interview was learning about the blockchain, crypto currency, and NFT's. How Devour is bringing the blockchain to the hospitality business.  

To learn more - Click Here: https://devourtoken.com
To learn more about OpsAnalitica Click Here: OpsAnalitica.com

80 - Interview With Chad Horn - Co - Founder Devour - Bringing The Blockchain To Restaurants

In this episode we interview Brian Kerby, US Foods Restaurant Consultant. What I really enjoyed about this interview was hearing about how US Foods is making large investments into their customers success.  It was really exciting to learn how much they helped their customers, especially independents, navigate the COVID Relief. You will be blown away by how much federal aid they were able to get for their customers.  

To learn more - Click Here: https://www.usfoods.com/why-us-foods/our-people.html
To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

83 - Interview With Brian Kerby - US Foods Restaurant Consultant

In this episode we interview Bill Gu Founder of UsRoboTech. What I really enjoyed about this interview was learning about how robots are actually being used in the hospitality industry today. I actually had the opportunity to see Bill's robots in a restaurant and I had my food delivered by one. The future is here today, these robots can replace the employee walking back and forth from the FOH to the BOH. 

To learn more - Click Here: https://usrobotech.com/
To learn more about OpsAnalitica Click Here: OpsAnalitica.com

85 - Interview With Bill Gu - Founder US RoboTech

In this episode we interview Bob Andersen - President Of The Great Greek Mediterranean Grill. What I really enjoyed about this interview was learning about the many similarities between football and running a great restaurant. Bob's career is amazing and I'm excited to see the future growth of the Great Greek chain. 

To learn more - Click Here: https://www.thegreatgreekgrill.com/
To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com/

87 - Interview With Bob Andersen - President Of The Great Greek Mediterranean Grill

In this episode we interview Michel Falcon - Founder of Brasa Peruvian. What I really enjoyed about this interview was learning how Michel took skills and processes from 1800Junk and used them at Brasa Peruvian.  

To learn more - Click Here: https://brasaperuvian.com/
To learn more about OpsAnalitica Click Here: OpsAnalitica.com

88 - Interview With Michel Falcon - Founder Of Brasa Peruvian

In this episode we interview Joseph Szala Managing Director of Vigor Branding. It was so interesting to hear how Branding and Marketing affect Operations and how Operations affect Marketing.  This is part 1 of 2. 

To learn more - Click Here: https://vigorbranding.com 
To learn more about OpsAnalitica Click Here: OpsAnalitica.com

89 - Interview With Joseph Szala - Managing Director  Vigor Branding - Part 1

89 - Interview With Joseph Szala - Managing Director Vigor Branding - Part 2

In this episode we interview Marianne Rutz - Founder of Rutz Consulting. What I really enjoyed about this interview was learning how the call center industry is so similar to the Hospitality Industry. Also, how running great operations directly affects the call centers. 

To learn more - Click Here: https://rutzconsulting.com
To learn more about OpsAnalitica Click Here: OpsAnalitica.com

90 - Interview With Marianne Rutz - Founder Rutz Consulting

In this episode we interview Michael Tingsager - Founder Hospitality Mavericks. What I really enjoyed about this interview was learning about the research into best practices that Michael and his team are conducting at Hospitality Mavericks.  

To learn more - Click Here: https://www.hospitalitymavericks.com
To learn more about OpsAnalitica Click Here: OpsAnalitica.com

91 - Interview With Michael Tingsager - Founder Hospitality Mavericks

In this episode Tommy Interviews Nick Moschetti, GM Of The Brown Palace Hotel

To learn more - Click Here: https://www.brownpalace.com/
To learn more about OpsAnalitica Click Here: https://opsanalitica.com

98 - Interview With Nick Moschetti - GM Of The Brown Palace Hotel

In this episode Tommy Interviews Mohamed Abdelaziz, Assistant General Manager Four Seasons

To learn more - Click Here: https://www.fourseasons.com/sharmelsheikh/?seo=google_local_sha1_emea
To learn more about OpsAnalitica Click Here: https://opsanalitica.com

95 - Interview With Mohamed Abdelaziz - Assistant General Manager Four Seasons

In this episode Tommy interviews Rob Carpenter, Founder At Valyant AI

To learn more - Click Here: https://valyant.ai/
To learn more about OpsAnalitica Click Here: https://opsanalitica.com

93 - Interview With Rob Carpenter - Founder At Valyant AI

In this episode Tommy Interviews Chris Matherne, Above Store Leader Take - 5 Oil

To learn more - Click Here: https://www.take5oilchange.com/
To learn more about OpsAnalitica Click Here: https://opsanalitica.com

94 - Interview With Chris Matherne - Above Store Leader Take - 5 Oil

In this episode Tommy Interviews Susan Barry, Founder of Hive Marketing and The Top Floor Podcast.

To learn more - Click Here: https://topfloorpodcast.com
To learn more - Click here: https://hive-marketing.com
To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

92 - Interview With Susan Barry - Founder Hive Marketing

In this episode Tommy Interviews Joe Dominiak, President And COO Of ARC Group Inc

To learn more - Click Here: https://arcgrpinc.com/
To learn more about OpsAnalitica Click Here: https://opsanalitica.com

97 - Interview With Joe Dominiak - President And COO Of ARC Group Inc

In this episode Tommy Interviews Chris Williams, Director Of Training And Culture At Walk - Ons
To learn more - Click Here: https://walk-ons.com/
To learn more about OpsAnalitica Click Here: https://opsanalitica.com

96 - Interview With Chris Williams - Director Of Training And Culture At Walk - Ons

In this episode, I interview Dr. Bob the inventor of the Epic IO Aura, an automatic room disinfection tool that kills 99.9% of viruses, bacteria, and fungi on all surfaces totally chemical-free. 

To learn more about the Epic IO Aura and get access to the OpsAnalitica Only discount, https://opsanalitica.com/epicio/
To learn more about Opsanalitica, go to https://opsanalitica.com

98 - Interview With Dr. Bob - VP Of Products At Epic IO

99 - Interview With Dr. Bob - VP Of Products At Epic IO

This is a quick introduction to the OrderUp Restaurant Op's Show.  It describes the kind of podcast we are producing.  

To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com

1 - Intro To Podcast

This is an audio blog episode that looks at the concepts of Due Diligence and Due Care and how they apply to restaurant management.   This was based off of a blog written in November of 2015.  

To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com

5 - Due Diligence And Due Care

This is an interview with John Lewis, owner of the Denver Food Group.  John is an expert in helping chains develop customer focused menu strategies.  Starting with the target market, customer, occasion, and developing menu items that are on trend and that resonate with your customers and drive sales.  He has worked for Heinz and Wendy's.  We asked John our standard five interview questions and had a great time hanging out with him.  Enjoy

Check out John's company at www.denverfoodgroup.com  

To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com

6 - Interview John Lewis Denver Food Group

This episode, Erik Tversland, interviews Ari Weinzweig one of the operating partners of Zingerman's in Ann Arbor MI.  Ari is a restauranteur and author.  He is also a serial entrepreneur.  Zingerman's has over 700 employees and does everything from a Deli, bakery, creamery, to a mail order business.  

Check out Zingerman's at https://www.zingermans.com/  

To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com

8 - Interview Ari Weinzweig - Author, Restauranteur, Entreprenuer, Manufacturer

This is a great interview with Chef David Buchanan.  David is a working chef at the Tulalip Resort Casino in Washington State. He is also the founder of the Chef Resources website, a site dedicated to sharing culinary and kitchen management best practices and the Chef Resources Linkedin Group that has over 30,000 members.  
http://www.chefs-resources.com/

To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com

1 correction, I said Emily Riddle school, which is a pilot school in AZ, and I meant the Emily Griffith Technical College here in Denver.  Sorry about that.

9 - Interview Chef David Buchanan - Chef And Founder Of www.Chef-Resources.com

In this episode, Tommy Y interviews Don Fox CEO of Firehouse Subs.  Firehouse has 1016 locations around the world.  Don talks about his career path, what they are working on at Firehouse and the government mandated wage increases around the country.  

In the interview, Don mentioned Firehouse's charitable foundation, the Firehouse Subs Public Safety Foundation.  Here is the address if you would like to donate:  https://www.firehousesubs.com/firehouse-subs-public-safety-foundation/

To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com

11 - Here Is What Don Fox CEO Of Firehouse Is Working On

In this episode we speak with Islam Ahmed, GM of the Pei Wei in Dulles Virginia.  Islam speaks about his passion for running great restaurants, staffing, and the importance of building a service culture in your location.

To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com

Islam Ahmed Passionate About Great Operations

14 - Islam Ahmed Passionate About Great Operations

This weeks interview is with Scott Turner, founder of Waresys.  Waresys is a food safety and FSMA training company.  Scott discusses how FSMA affects restaurants, the Food Code 2017 release, temp monitoring solutions how they work and how much they cost.  It is a great interview that talks about things that are affecting our industry right now.  To learn more about Waresys, check out their site:  http://www.waresys.net/

To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com

17 - Scott Turner Discusses Temp Monitoring And FSMA

In this episode, Tommy speaks with John Franke, Corporate Chef for Front Burner Restaurants.  Front Burner Restaurants has gotten into the business of building restaurant brands, testing concepts, and then they look to sell those chains.  They are currently the majority owners of the Twin Peaks chain.  John talks about this new food hall that is going to open North of Dallas in the summer.

To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com

John Franke, Corp Chef, Building & Selling Restaurant Brands

19 - John Franke, Corp Chef, Building & Selling Restaurant Brands

In this interview, we talk with Rob Siegal who owns Trajectory Insights, a consumer marketing and branding firm.  He talks about how brands use this information to make more informed decisions and change themselves to stay relevant with their current and aspirational customers.  http://www.trajectory-insights.com/

Trajectory Insights About Us:  Trajectory Insights uses both data-driven quantitative and deep understanding qualitative research approaches to provide actionable growth strategies and tactics based on consumer and customer behaviors to set our clients on growth paths.

To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com

20 - Rob Siegal - Really Know Your Customers And What They Want

This is an interview with Chef Keith Jones.  Keith and I have known each other since 1994 when I worked with him at The Metropolitan Club in Englewood Colorado.  This is a great interview with Keith who has done and continues to do a little of everything in the hospitality business.  We touch on the importance of mentors and a lot of other great topics in the business.  I think a lot of you will like this episode because Keith has as expanded his horizons out of the restaurants but stayed in food service.

To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com

21 - Chef Keith Jones - Renaissance Man

In this episode, we interview Tom Missios, a restaurant consultant specialing in helping his client's implement systems and controls, menu engineering and social media.  We talk about Tom's career and what he is seeing happening with his clients. If you would like to check out Tom's website, go to erestaurantconsulting.ca/

To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com

23 - Tom Missios - Restaurant Consultant From The Great White North

In this podcast, we are exploring restaurant shift readiness as a concept and a philosophy.  This is more of an audio blog.  Here are the blog articles I mention in the podcast:

http://www.opsanalitica.com/2018/06/shift-readiness-separates-great-restaurants-from-good-enough-restaurants/
http://www.opsanalitica.com/2018/06/lack-of-team-accountability-is-stealing-your-profits/
http://www.opsanalitica.com/2018/06/increase-employee-productivity/

To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com

Shift Readiness Separates Great Restaurants From Good Enough Restaurants

25 - Shift Readiness Separates Great Restaurants From Good Enough Restaurants

The OrderUp - A Multi-unit Operations Management Show is a podcast dedicated to running better operations. It is a mix of interviews with industry leaders, current events, and original content.

The OrderUp Show

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