Name: Taming Chaos: Preparing for Your Next Incident by O'Reilly Radar in O'Reilly Media Podcast
Duration: 29 min 45 s
Description: In this interview, Tim Craig and fellow Googler Gustavo Franco, a site reliability engineer (SRE), discuss the wide range of events that qualify as “incidents;” the need for a conscious, robust, and well-defined process for understanding them; the role of training; and how to get buy-in from management so you can spread incident response training throughout an organization.

The O'Reilly Media Podcast spreads the knowledge of innovators. At O’Reilly, a big part of our business is paying attention to what’s new and interesting in the world of technology. The O'Reilly Media Podcast features interviews with the people working on the forefront of technology.

O'Reilly Media Podcast

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Credits
Today’s show featured Andreas M. Antonopoulos, Jonathan Mohan, Stephanie Murphy and Adam B. Levine, with editing by Adam B. Levine and music by Gurtybeats.com. Our episode art is a picture provided by The New York Public Library, modified by "Speaking of Bitcoin."
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In this interview, Tim Craig and fellow Googler Gustavo Franco, a site reliability engineer (SRE), discuss the wide range of events that qualify as “incidents;” the need for a conscious, robust, and well-defined process for understanding them; the role of training; and how to get buy-in from management so you can spread incident response training throughout an organization.

Taming Chaos: Preparing for Your Next Incident

Guess Who

O'Reilly Media spreads the knowledge of innovators. At O’Reilly, a big part of our business is paying attention to what’s new and interesting in the world of technology. We have a pretty good record at having anticipated some of the big technology developments in recent history. For instance, we launched the first commercial Web site, GNN, in 1993; we organized the meeting at which the term “open source” was first adopted; we were early investors in Blogger, which helped launch the blogging revolution; and more recently, our Web 2.0 conference launched a world-wide meme. We call this predictive sense the “O’Reilly Radar.” And while we’re certainly not always right, we are, at least, good at making interesting guesses.

Our methodology is simple: we draw from the wisdom of the alpha geeks in our midst, paying attention to what’s interesting to them, amplifying these weak signals, and seeing where they fit into the innovation ecology. Add to that the original research conducted by our Research team, and you start to get a good picture of what the technology world is thinking about.

Taming Chaos: Preparing for Your Next Incident

O'Reilly Radar

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