In this one, I replay a call I made to a PT clinic LIVE on stage (in front of 150 owners) to test how badly people really do answer the phone...

This PT didn't disappoint... from telling me I had a leg length discrepancy to scaring me into thinking I had problems with my shoulders linked to my parents, all of this happened on the phone, and yet not once did he bother to ASK my name... and oh yeah, this guy only wanted to charge me $75 per session... you HAVE to listen to this one...

Note: most PT Practice owners are losing most of their money in the way the phone is handled. If it's not effective, it is costing you a lot of money and you may want to consider coming to work with me in Las Vegas on April 1-2 to fix it. We will cover all of the major problematic sales and conversion situations in your business. 

All the details are here: www.paulgough.com/guest

"You May Have One Leg Bigger Than The Other" - How NOT to Answer The Phone | Episode 553

If you're a physical therapy clinic owner looking for tips, tools and strategies for growing your business, this is the podcast for you. Your host is Paul Gough - a former Professional Soccer Physical Therapist turned successful business owner and best selling Author from the UK. 
As well as running his own 4 location clinic, Paul works with clinic owners from all across the USA, Canada, Britain, Australia and beyond. Paul talks about everything from marketing, sales and hiring staff to leadership, finance and the mindset needed to become a world class clinic owner. Subscribe right NOW!

"You May Have One Leg Bigger Than The Other" - How NOT to Answer The Phone | Episode 553

The Physical Therapy Business School Podcast