On this week's Priorities podcast, Brenden Elwood, vice president of market research at CivicPlus, talks about his company's latest report that shows local governments can boost the public’s trust in its operations by offering government services in a digital format.
https://statescoop.com/digital-services-trust-local-government-report/

Also on the podcast, Amazon Web Services Vice President of U.S. Public Sector Education, State and Local Government Kim Majerus explains the company's commitment of $20 million for K-12 cybersecurity education.
https://statescoop.com/k12-cybersecurity-white-house-miguel-cardona/

In the news this week:

Delaware is implementing its own data privacy act into law
https://statescoop.com/delaware-consumer-data-privacy-law/

The National Association of State Chief Information Officers announced the finalists of its annual State IT Recognition Awards program.
https://statescoop.com/nascio-names-finalists-of-2023-state-it-recognition-awards/

A new generative artificial intelligence policy outlines how executive branch agencies in Kansas can embrace the new technology in a way that prioritizes citizens’ data and privacy while remaining nimble enough to adapt to new innovations.
https://statescoop.com/kansas-generative-artificial-intelligence-policy/

StateScoop’s Priorities Podcast is available every Thursday. 
Listen more here.
www.prioritiespodcast.com

How governments can build more trust with digital services

On this week’s Priorities podcast, Debbie Cox Bultan, chief executive of NewDeal, a nonprofit that works with government officials on democratic policies, joins us to discuss how state legislators and election officials are combatting AI-generated deepfakes. As states across the country race to pass legislation that targets the production of AI-generated deepfakes in an effort to curb deceptive information practices ahead of the 2024 presidential election, Bultan says tabletop exercises and public information campaigns can also help. New Deal recently released a report that advises election officials on how to mitigate disinformation campaigns in their states. 

StateScoop’s Priorities podcast is available every Thursday. Listen more here.

If you want to hear more of the latest across the state and local government technology community, subscribe to the Priorities Podcast on Apple Podcasts, Google Podcasts, Soundcloud, and Spotify.

How state lawmakers and election officials are fighting AI deepfakes

On this week’s Priorities podcast, Christia Hallquist, director of the Vermont Community Broadband Board, and Heryn Herzog, the board’s communications and outreach manager, talk about the creation of the documentary “Connected: Vermont’s Grassroots Effort for Rural Broadband.” 

The documentary, which was released in March, explores the parallels between Vermont’s grassroot-effort to connect homes with electricity decades ago and how that spirit is still alive and well today when it comes to making fiber optic internet available to all Vermonters. Throughout the documentary, viewers hear from a wide range of residents who all rely on an internet connection at home to grow their businesses, access healthcare and education.

Vermont broadband documentary explores role of community in connectivity

Abdullah Hammoud at Google Cloud Next '24

Earlier this month, the North Carolina 911 Board, a division of the N.C. Department of Information Technology, announced the state has completed a yearslong effort to modernize its aging emergency response system to a next-generation 911 platform.

​​Next-generation 911 provides a faster, more resilient system that allows digital information — including voice, photos, videos and text messages — to flow from the public to first responders.

North Carolina’s project to upgrade to next-generation 911 started nearly a decade ago, when a proof of concept in 2015 outlined the transition away from the state’s decades-old copper-wire system. 

Pokey Harris, executive director of the North Carolina 911 Board spoke to StateScoop about how North Carolina’s 124 emergency call centers that receive funding from the state board are now part of the state’s next-generation 911 network.

North Carolina completes transition to next-generation 911

On this week’s Priorities podcast, StateScoop’s editorial staff share what they’ve learned in recent weeks while reporting on data privacy, broadband and other state government IT news. A South Carolina Senate finance subcommittee issued a report claiming that the state’s treasurer, Curtis Loftis, risked a cyberattack by claiming that he would post detailed information about the state’s finances online. StateScoop’s Skylar Rispens joins to break down that story and the current status of federal broadband funding. Several new generative AI laws activate in Utah next week, including one closing a loophole for using AI to commit crimes. StateScoop’s Keely Quinlan joins to review the American Privacy Rights Act and a new report from the Open Technology Institute critiquing states’ online age verification laws.

Contracting controversy, new AI laws, data privacy concerns in 2024

On this week's Priorities Podcast, we're joined by Rhode Island Gov. Dan McKee and former Congressman Jim Langevin to discuss the state's new artificial intelligence task force, which was created by an executive order signed in March and chaired by Langevin. "There's two sides of this coin — there is a really positive side of the AI, and there's a potentially damaging side of AI. So we have to get ahead of it on security reasons," McKee says. 

The governor also discusses the traits he hopes the state's new chief data officer will have, a role that was also created by the executive order, and what he hopes the new task force will accomplish in the next six months.

Rhode Island governor on the future of state's AI task force

John Toney, Vermont's new chief information security officer, starts his day with threat intelligence briefs — reading, watching or listening to the latest cybersecurity news.

Toney, a former Secret Service special agent, joined Vermont's Agency of Digital Services last month, at a time when more sophisticated cyberattacks against state and local governments across the United States are on the rise, especially from foreign cybercriminals targeting critical infrastructure in rural communities, such as water facilities.

This week, Toney spoke with StateScoop reporter Sophia Fox-Sowell about some of the projects he's working on, including compliance and procurement. He also emphasized the importance of staying up to date with threat intelligence news and the need for proactive measures to address these growing cyber threats, including identifying vulnerabilities with regular scans, improving security protocols, and reducing operational redundancies through automation.

Vermont’s new CISO shares his proactive approach to cyber

State CIOs are continuing their cautious embrace of generative artificial intelligence, along with all the opportunities and challenges it brings to government operations. On this week's Priorities podcast, two state chief information officers share updates on their latest efforts to improve their IT organizations, speaking from the midyear conference in National Harbor, Maryland, early this month, hosted by the National Association of State Chief Information Officers. Indiana CIO Tracy Barnes shares how he’s thinking about AI, cybersecurity and policy improvements. Later, Texas CIO Amanda Crawford shares how data literacy is a key part of her state's embrace of generative AI.

Indiana and Texas’ foray into the deeper embrace of AI

John Blythe, director of cyber psychology at the English software company Immersive Labs, joins this week’s Priorities podcast to share the results of a recent study that revealed cybersecurity vulnerabilities in generative AI chatbots and why he believes that many cybersecurity training programs aren’t as effective as they could be. Blythe says one frequent mistake in cyber training programs is that their advice is too generic. Instead, he recommends “meeting people where they’re at” and framing training around personal issues they care about. “In cybersecurity, we focus on understanding what prevents people from engaging in cybersecurity best practices and how we can design interventions and training to tackle those psychological barriers,” Blythe says.

StateScoop’s Priorities podcast is available every Thursday. Listen more here.

If you want to hear more of the latest across the state and local government technology community, subscribe to the Priorities podcast on Apple Podcasts, Google Podcasts, Soundcloud, and Spotify.

What cybersecurity training gets wrong

Each week, the Priorities Podcast will take you through the latest in state and local government technology news and analysis. The program will explore trending stories throughout the week, as well as feature conversations with top executives across government and industry on things like modernization, emerging technology and digital services.

How governments can build more trust with digital services

Priorities Podcast

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