Twilio has released its annual State of Customer Engagement Report and to find out more about the report and the trends that it spotlights (including challenges with robocalls and the role of AI in improving the customer experience), ProgrammableWeb's editor-in-chief David Berlind captured a video interview with Al Cook, the company's Vice President and General Manager of Artificial Intelligence.

A complete text transcript of this podcast can be found at:
https://www.programmableweb.com/news/interview-al-cook-vp-and-general-manager-artificial-intelligence-twilio/interview/2020/02/20

Twilio: Robocalls Erode Consumer Trust in Telephone Infrastructure

In this episode of ProgrammableWeb's Developers Rock podcast, ProgrammableWeb's David Berlind and Bob Reselman talk GraphQL with Geoff Schmidt, co-founder of Apollo GraphQL; the leading solution provider for standing-up GraphQL-based APIs. Support for platforms beyond Apollo GraphQL's native support for node.js and federation of "the graphs" were some of the many topics covered in this interview. 

A full-text transcript of this video can be found on ProgrammableWeb at:
https://www.programmableweb.com/news/apollo-graphql-co-founder-geoff-schmidt-discusses-federation-graph-video/interview/2020/02/25

Apollo GraphQL Announces Support for Federated Graphs

In this special presentation of ProgrammableWeb's Developers Rock Podcast from the Washington, DC-area API Meetup on Feb 4, 2020, ProgrammableWeb.com editor-in-chief David Berlind delivers part 2 of his long-running college course on APIs (a new chapter will be delivered at each monthly DC API meetup). In this second chapter (following up to chapter 1), Berlind reviews the importance of API contracts and what it means for Web APIs to decouple API clients from API servers. And then he gives some real-world examples of how that decoupled nature of Web APIs affords some amazing flexibility to the organizations that pursue the idea of API-led application networks. 

ProgrammableWeb.com editor-in-chief David Berlind is the co-organizer of the DC-Area API Meetup. We're always looking for more attendees, speakers, and sponsors (the sponsors buy the pizza). For more information about the meetup, go to:
https://www.meetup.com/DC-Web-API-User-Group/

To get a full-text transcript of this presentation go to:
https://www.programmableweb.com/news/how-decoupled-nature-web-apis-gives-you-incredible-flexibility/analysis/2020/02/28

To see more videos from the DC API Meetup Playlist go to:
https://www.youtube.com/playlist?list=PLcgRuP1JhcBP6xnZKkzLMHfMRBMl62OqU

To see a list of articles on ProgrammableWeb that include the DC API Meetup Videos along with their full transcripts go to:
https://www.programmableweb.com/category/dc-area-api-meetup

How The Decoupled Nature of Web APIs Gives You Incredible Flexibility

In this edition of ProgrammableWeb's Developers Rock Podcast, ProgrammableWeb editor-in-chief David Berlind chats with Contentful VP Benjamin Keyser about the idea of an API-first "headless" content management system and what his company is doing to accelerate the developer path to "Hello API." 

To get a full-text transcript of this presentation, go to:
https://www.programmableweb.com/news/contentful-benjamin-keyser/interview/2020/03/12

Contentful Accelerators To Get Developers To "Hello API" Faster

In this edition of ProgrammableWeb's Developers Rock Podcast,  David Berlind, editor in chief of ProgrammableWeb interviews Andrew Lawrence, director of product management at Commerce Cloud at Salesforce to find out more about the new Commerce Cloud developer portal, which, for the first time, allows anonymous developers to come and experiment with 20 different APIs.

To see the video version of this interview or to get a full-text transcript of this presentation, go to:
https://www.programmableweb.com/news/salesforce-commerce-cloud-exposes-apis-to-public-new-try-you-buy-developer-portal/interview/2020/03/18

Redesigned Commerce Cloud Developer Portal Invites Public Developers to Come pL

While private sector companies such as Amazon, Facebook, Google, etc. draw closer to perfected digital states, the public sector (government agencies and organizations) are woefully behind in their pursuit of digital transformation. In bringing together developers, civic techies, and government officials, Code for America is hoping to change that by inspiring developers and other citizens into fulfilling their civic duty. In this podcast, ProgrammableWeb editor-in-chief David Berlind interviews Code for America founder Jen Pahlka to learn more about the Code for America Summit.  

(Editor's Note: While the Code for America Summit in Wash, DC has been canceled due to the coronavirus pandemic, the organization is currently exploring its virtual event options)

To get a full-text transcript of this presentation, go to:
https://www.programmableweb.com/news/post-corona-code-america-looks-to-join-devs-civic-techies-and-gov-officials-to-transform-govops/interview/2020/03/06

Code for America Looks to Unite Civic Developers and Government Agencies

According to MuleSoft's 2020 Benchmark Connectivity Report, virtually all enterprises see digital transformation as being critical to their success. But, unfortunately, a majority of IT leaders still picture themselves as keeping the lights on versus innovating. In the edition of ProgrammableWeb's Developers Rock Podcast, ProgrammableWeb editor-in-chief David Berlind interviews MuleSoft Director of Solutions Engineering Ani Pandit to find out more about the findings of the report and what it means for businesses.

To get a copy of MuleSoft's 2020 Benchmark Connectivity Report, go to: https://api.pw/benchmark

To get a full-text transcript of this presentation, go to:
https://www.programmableweb.com/news/69-percent-it-leaders-are-keeping-lights-instead-innovating-enter-apis/interview/2020/03/19

69 Percent of IT Leaders Keep the Lights On Instead of Innovating

Sendbird has announced the addition of voice and video calling APIs to augment its existing chat and messaging API offering. The technology relies on the World Wide Web Consortium's WebRTC standard and offers customers an opportunity to consolidate their in-app communications down to one vendor.  In this edition of ProgrammableWeb's Developers Rock Podcast, PW editor in chief David Berlind catches up with Sendbird CEO and co-founder John Kim to find out more about the company and the announcement.

To get a full-text transcript of this presentation, go to:
https://www.programmableweb.com/news/john-kim-ceo-and-co-founder-sendbird/analysis/2020/04/03

Sendbird Adds Sendbird Calls API for In-app Voice and Video

Tune-in to ProgrammableWeb Radio to hear ProgrammableWeb.com's editor-in-chief discuss current events regarding Web and Mobile Application Development  and the API economy.  ProgrammableWeb is regarded as the Web's journal of the API economy and it runs the largest directory of public APIs and SDKs on the Internet.

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