Discover how automation can enhance AR management by freeing up resources and improving efficiency. This podcast discusses the importance of balancing automated processes with human oversight, ensuring critical tasks like reconciliation and payment posting are handled accurately. Learn about the challenges of implementing automation and why maintaining a human touch is essential for successful financial operations in rural hospitals.

RCM TECH TALK  Automation In AR Management And The Need For Human Oversight

Struggling with outdated EHR systems and inefficient workflows in your Revenue Cycle Management (RCM)? In this video, we tackle the common challenges faced by healthcare organizations and share practical strategies for optimizing RCM processes. Discover how to drive change, improve billing accuracy, and boost overall efficiency in your practice. Don’t let legacy systems hold your RCM back—find out how to move forward with confidence.

An Insider Perspective - Confronting Outdated Systems & Workflows In RCM

In this episode, we explore the complexities of flagging and labeling AR situations in rural hospitals. Discover how manual processes, payer-driven criteria, and the need for human judgment play crucial roles in identifying and resolving issues such as small balances, COVID vaccine payments, and credit balances. Learn about the challenges of automating these processes and why a human touch is essential for effective AR management.

RCM TECH TALK_ Challenges in Flagging and Labeling AR Situations

In this discussion, Francis Burton highlights the critical role of scrutinizing contractual adjustments and denial management in RCM. Learn why detailed audits are essential and how superficial data handling can mask underlying issues, potentially leading to significant financial discrepancies. This segment encourages RCM directors to demand more precise and actionable insights from their RCM providers.

The Importance of Detail in RCM

In this podcast episode, we discuss the critical challenges of managing AR work in rural hospitals. Learn about the inefficiencies caused by outdated reporting systems, the impact of staffing shortages, and the pitfalls of outsourcing. Discover why a common working platform is essential for improving transparency, efficiency, and communication in AR management, ensuring that the right tasks are prioritized and completed on time.

RCM TECH TALK_ Managing AR Work and the Importance of a Common Working Platform

Rural hospitals often struggle with outdated patient payment systems, making it difficult for patients to settle their balances. In this clip, we discuss the need for modern payment solutions, such as credit card payments and payment plans, to make it easier for patients to pay. We also highlight the personal nuances in small communities and the importance of facilitating payment plans to ensure timely collections. Discover strategies to improve patient payment processes and enhance financial stability for rural hospitals.

RCM TECH TALK_ Modernizing Patient Payment Processes in Rural Hospitals

Discover key strategies for managing Coordination of Benefits in our latest video. We break down how to address common challenges, prevent delays, and simplify claims processing. Whether you're a new specialist or a seasoned professional, you'll find valuable insights to enhance your approach and ensure smoother operations in your healthcare practice.

Coordination of Benefits (COB) Denial Management Strategies

Francis Burton shares essential insights on asking the right questions to manage your revenue flow and denial rates effectively. Explore strategies to enhance oversight and uncover systemic problems within RCM processes.

RCM Tech Talk_ Mastering RCM Oversight Essential Questions to Ask [j72P0adsXSk]

We live to help revenue cycle directors be more successful with a platform and copilot service that ensure you will never miss a detail. Analytics + Workflow + Automation in one platform.

Join John Williamson, CEO of Lockbox AI, as he unveils how Lockbox AI is reshaping revenue cycle management for healthcare providers. This podcast highlights the pressing challenges faced by revenue cycle professionals and the innovative solutions offered by Lockbox AI. From RCM co-pilots to ad hoc analytics and performance tracking, discover the myriad of features designed to streamline workflows, enhance staff productivity, and improve client services. A must-watch for healthcare providers and revenue cycle managers seeking to adopt advanced, efficient RCM solutions.

Transforming Healthcare Revenue Cycle with Lockbox AI  Next-Gen Provider Solutions (1)

Discover a revolutionary approach to AR workflow in Revenue Cycle Management. Learn about the assembly-line process that divides tasks into research, decision-making, and response phases. Understand how this new strategy can optimize skills and increase efficiency.