Transpharmation Podcast

Pharmacy Automation Series

Why there has never been a better time for a pharmacy owner to embrace technology? 
The 1st Chapter of Transpharmation
See you at 'Pharmacy Freedom' on August 14th 2014 in Melbourne
Listen to the 1st chapter of #Transpharmation, http://bit.ly/1mfs8Xt and join me at pharmacyfreedom.eventbrite.com.au

#1 Why there has never been a better time to embrace technology? (Pharmacy & Technology)

3 key learnings from #app2014, 1 simple & FREE way to communicate with your team #anywhereanytime, new AHPRA social media guidelines.

#3 APP Review & Team Podcasting (Pharmacy & Technology )

How to get your FREE personalised News Feed? AHPRA Social Media Guidelines Update

#4 FREE personalised News Feed (Pharmacy & Technology)

Click the link below for free access to all the resources mentioned in this episode:

http://robertsztar.com/?p=318

This episode features:

How to save money and the environment by using electronic faxing?
Updates on the ‘Transpharmation’ Book Journey and Book Launch
How Chemmart missed a big opportunity on twitter in National Stroke Prevention Week.

Get FREE Show Notes

#5 Save $$ with e-Faxing, Missed Twitter Opportunity, Book Update,  (Pharmacy & Technology )

How to save 1.5hr per week, and feel confident in and out of the pharmacy in managing your passwords safely and securely. More details on robertsztar.wordpress.com

#6 Save 1.5hr per week, Password Management & Online Bug Threats (Pharmacy & Technology)

How to optimise your current Home Delivery Service? Save Time & Money
Learn about Automated Drone Delivery of Medicines

#7 Drone Delivery of Pharmaceuticals, Optimise your Home Delivery Service (Pharmacy & Technology)

#8 How to automate regular feedback from your customers and your team? (Pharmacy & Technology)

Interview with Robert Allen (CEO Dose Innovations)
Turn your team & customer feedback into actionable insights

#9 Why every pharmacy needs a robot behind the scenes? (Pharmacy & Technology)

Interview with Gerard Stevens, Managing Director Webstercare
Newest Innovations from CeBIT 2014
App of the Week: Care Monkey

#10 Why innovation should be at the core of your pharmacy strategy? (Pharmacy & Technology)

Interview with Cathie Reid
Wearable Technology & the Quantified Self Movement
Google Glass
App of the Week: Jawbone UP


#11 Help your patients plug into their health, Google Glass, Budget Reaction (Pharmacy & Technology)

Interview with Greg Cadorin, NSW Multiple Pharmacy Owner 
(Pharmacy Automation Implementation Series)
News: PCEHR Changes
App of the Week: File Storage & Synchronisation Series - Dropbox

#12 Implementing your first and planning for your second robot (Pharmacy & Technology)

Interview with Tim Shelton
(Pharmacy Automation Series)
Apple's launch of HealthKit, and Health App
5 Common Facebook Page Mistakes & How to avoid them

#14 Robot Romance, Apple HealthKit, 5 Common Facebook Page Mistakes (Pharmacy & Technology)

Interview with Dr. Mona Syhre (Pharmacy Automation Series)
Start building your paperless pharmacy
Evernote
Team Communication Update
Drone Delivery Update

#15 How you can start building a paperless pharmacy, Gollmann Automation, (Pharmacy & Technology)

Interview with Leon Thomas (Pharmacy Automation Series)
How to get your exclusive invitation to the Transpharmation Book Launch
How to setup remote access to your pharmacy and view from anywhere/anytime



#16 How Pharmacy Automation can remove shrinkage in your pharmacy? (Pharmacy & Technology)

Interview with Scot Maitland - Pharmacy Marketing Quarterly
pmquarterly.com (USA)
Book Launch Update
Micro Transpharmation: Office365
(File Synchronisation & Office Suite Series)

#18 What do Pepsi, Coca-Cola, and 7-Up have in common? Technology to help you market your Pharmacy

Interview with Paul Naismith
Exclusive Booking Period Open: https://pharmacyfreedom.eventbrite.com.au
Exclusive Booking Code: episode20
Opportunities for new graduates

#20 Find out what 2 key elements your team must have to successfully implement new technology

Interview with Josh Swinnerton (Managing Director, MedAdvisor)
Listen to the 1st Chapter of Transpharmation
Pharmacy Freedom Update
Book Now: pharmacyfreedom.eventbrite.com.au CODE: episode20
Virtual Pharmacy Freedom (Live Broadcast Details)

#21 Mobile Health and Mobile Applications in Pharmacy (Pharmacy & Technology)

Click the link below for free access to all the resources mentioned in this episode:

http://robertsztar.com/?p=938

The show features:
Interview with Andrew Hall
(Divisional Manager, MINFOS)
Operational Efficiency Series
Video Marketing
Pharmacy Freedom Index goes LIVE

Get Free Show Notes

#26 Why every pharmacy needs a POS System to turn data into actionable knowledge

Click the link below for free access to all the resources mentioned in this episode:

http://robertsztar.com/?p=964

This show features:
Interview with George Alam 
(National Manager, Chemist POS Direct)
Operational efficiency series
Pharmacy Freedom Index Video Series
Pharmacy Business Network Workshop preview

Get FREE show notes

#27 Why are our IT systems 5 years behind Banking & Finance Industries?

Click the link below for free access to all the resources mentioned in this episode:

http://robertsztar.com/?p=974

THIS EPISODE FEATURES:
Interview with Michael Hazilias (CEO, HRMWeb) www.easyemployer.com
Operational Efficiency Series
PBN Workshop Preview - How to communicate effectively with your team in only 20 minutes per week
Transpharmation Community goes LIVE on Monday 15th September 2014
New Smartphones from Apple & Samsung, and how they can help our pharmacies.

#28 Save up to 30 hours a week managing rostering and payroll, PBN preview and New Smartphones

Click the link below for free access to all the resources mentioned in this episode:

robertsztar.com/episode39

THIS EPISODE FEATURES:
Interview with Jonathan Layton
(Executive Director, Chemmart)
Pharmacy Freedom Index Insight: 2 tech tools for your website to save time and stress in the lead up to Christmas
Listener Feedback: POS/Dispense Systems

#39 How to create a seamless multi-channel pharmacy experience

Click on the link below for FREE access to all the resources discussed in this episode:

robertsztar.com/episode60

THIS EPISODE FEATURES:
- Interview with Sarah Kucharski, CEO FMD Chat & Co-ordinator of e-patient program at Stanford University Medicine X
- My Top 6 Learnings from the Future Health Summit (hosted by Association & Communications Events)
- The Next Big Things in Pharmacy/Health Technology


#60 How to collaborate and create a better pharmacy experience with your patients

Click on the link below for FREE access to all the resources discussed in this episode:

robertsztar.com/episode83

THIS EPISODE FEATURES:
- Interview with Jarrod McMaugh, Vice-President of Pharmaceutical Society of Australia (Victorian Branch) and experienced professional services community pharmacist
- Pharmacy Professional Services Implementation Checklist
- Team member involvement and supporting roles 
- Private Professional Services VS Government-subsidised services
- Transpharmation Magazine Issue 3 Highlights
- Why it’s important to create a backup/redundancy strategy with your technology


#83 How to fast track your pharmacy professional services implementation

Part 1 /2

Click on the link below for FREE access to all the resources discussed in this episode:

robertsztar.com/episode84

THIS EPISODE FEATURES:
- Interview with Sue Muller, Pharmacist and Owner  Locum Co.
- The biggest pharmacy recruitment mistakes
- How to establish a better recruitment strategy and workflow
- Why you need an employee brand or culture to attract top talent


#84 How to use smart pharmacy recruitment strategies to hire the ‘right’ person the first time (1/2)

Click on the link below for FREE access to all the resources discussed in this episode:

robertsztar.com/episode86

THIS EPISODE FEATURES:
- Interview with Linda Miller, Director - Pharmacy Profit Secrets
- Successfully manage change in your pharmacy
- Pharmacy team engagement in decision-making
- Identify and create new pharmacy roles
- The ideal role for a 21st century pharmacy owner


#86 How to succeed with change management in your pharmacy

Click on the link below for FREE access to all the resources discussed in this episode:

robertsztar.com/episode88

THIS EPISODE FEATURES:
- Interview with Mouhamad Zoghbi (Author - ‘A Prescription for Pharmacy’])
- The biggest mistakes we’re making in pharmacy today
- The concept of empathetic selling
- The importance of a good mindset and discovering your purpose
- The PATTERNS customer service methodology


#88 How to increase your pharmacy’s profit by looking beyond profit

Click on the link below for FREE access to all the resources discussed in this episode:

robertsztar.com/episode89

THIS EPISODE FEATURES:
- Solo Show with Robert Sztar
- 4 Vital Activities that every Pharmacy Owner should be doing on their commute (How-To, Tools, Resources)
- Strategic Retail learnings from Tim Kobe (8 Inc, Apple Retail) & Chris Kyvetos (Sneakerboy)


#89 How to become more productive on your daily commute and create remarkable customer experiences

Click on the link below for FREE access to all the resources discussed in this episode:

robertsztar.com/episode90

THIS EPISODE FEATURES:
- Interview with Nick Bova, 2nd Generation Pharmacy & Managing Director - Bova Compounding
- Why you need resilience and a strong commitment to being different
- The scalable benefits of specialising
- What arethe biggest limiting factors of pharmacy growth? and How you overcome them


#90 How to thrive in the face of adversity through specialising in pharmacy compounding

Click on the link below for FREE access to all the resources discussed in this episode:

robertsztar.com/episode94

THIS EPISODE FEATURES:
- Interview with Andrew Pattinson, General Manager - Instigo
- Understanding your team’s personality differences
- Psychometric Testing and Team Profiling
- Recognising what personality types suit different pharmacy roles


#94 How to utilise your pharmacy team’s personality differences as strengths not weaknesses

Click on the link below for FREE access to all the resources discussed in this episode:

robertsztar.com/episode95

THIS EPISODE FEATURES:
- Transpharmation Action Series: Part 1 [Achieving Full Financial Visibility]
- Insights from Robert Sztar and Cloud Accounting & Financial Processing Experts
- Your 3 Next Actions to achieving financial clarity anywhere/anytime


#95 How to get clarity over your pharmacy’s current financial position

Click on the link below for FREE access to all the resources discussed in this episode:

robertsztar.com/episode96

THIS EPISODE FEATURES:
-Transpharmation Action Series Part 2: Social Media
Insights from 3 leading Social Media Experts
-Technology tools to save you time, and keep your content fresh & engaging
-Your next 3 actions to take your pharmacy’s social media to the next level


#96 How to use social media in your pharmacy the 'smart' way

Click on the link below for FREE access to all the resources discussed in this episode:

robertsztar.com/episode97

THIS EPISODE FEATURES:
- Transpharmation Action Series Part 3 - Mobile Pharmacy Platforms
- Insights from 4 expert guests
- FREE Downloadable template to track your progress
- Your 3 Next Actions to implement effectively in your pharmacy


#97 How to boost your patient’s pharmacy experience through mobile platforms

Click on the link below for FREE access to all the resources discussed in this episode:

robertsztar.com/episode98

THIS EPISODE FEATURES:
- Interview with Ross Gallagher, CEO GuildLink
- Best Practice uses of GuildCare in Australian Pharmacy
- Pharmacy Professional Services Workflows
- Insights from the Transpharmation Lab


#98 How to unlock the full potential of GuildCare and streamline your professional services workflow

Click on the link below for FREE access to all the resources discussed in this episode:

robertsztar.com/episode99

THIS EPISODE FEATURES:
- Interview with David Bates, Managing Director - Workforce Guardian
- The biggest employer mistakes in handling poor performance and How to avoid them
- A simple FREE tool to stay on top of documenting team member communications and correspondence
- Why termination during a probationary period doesn’t always offer 100% protection to you the employer

#99 How to lawfully exit a poor performing pharmacy team member

Click on the link below for FREE access to all the resources discussed in this episode:

robertsztar.com/episode100

THIS EPISODE FEATURES:
- Solo show with the host Robert Sztar
- The biggest learnings from a century of Transpharmation
- Snapshot of the state-of-play
- The biggest developing pharmacy and business trends


#100 - A snapshot of the learnings, state-of-play, and the future of pharmacy

Click on the link below for FREE access to all the resources discussed in this episode:

robertsztar.com/episode101

THIS EPISODE FEATURES:
- Interview with Tyson Clarke
- Why a culture of high-performance matters
- Why having a team that trains every day gives your pharmacy a competitive edge
- How to evenly distribute the wealth of your team’s product knowledge and sales techniques
- How to keep your team accountable and provide effective feedback


#101 How interactive training can help you build a high performance pharmacy team

A little about the podcast

The Transpharmation podcast show was launched in February 2014 to help pharmacy owners build better, smarter, more profitable 21st century businesses by embracing technology. During each episode we cover one or more of the following:

-Listener Q&A (via social media, email, iTunes review, blog comments)
-Current issues & events in technology and pharmacy
-App of the Week
-A bite sized DIY transpharmation: This covers a specific technology piece (eg. e-Faxing, Password Management, News Feeds etc.) and how this can benefit the pharmacy owner and their business (time, money, and confidence).
-Interviews with successful pharmacy owners, who have partnered their business with technology
-Interviews with technology partners who can help pharmacy owners build their 21st century pharmacy.

Transpharmation

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