In this episode of the Scale Up Valley podcast, Mike Dias interviews Eric Carrasquilla, CEO of Vendavo. They discuss Eric's journey from product management to CEO, the value proposition of Vendavo as a commercial operating system, and key insights from Eric's first 90 days in the role. Eric emphasizes the importance of clarity, speed, and culture in leadership, and introduces the V2MOM framework as a tool for organizational alignment. The conversation also touches on building the right team and fostering a culture that supports growth and success. 

Takeaways


Vendavo helps companies unlock profitable growth.
Speed in decision-making is essential for success.
Culture is set by the CEO and is vital for the organization.
Growth mindset is necessary in a scale-up environment.
Simplifying goals helps in achieving clarity and focus.
Building the right team is critical for achieving goals.

Sound Bites

"I'm a recovering product guy."
"Speed is about decisiveness."
"Culture is a you thing."
"You should watch what I do."
"It's about who you need to become."
"It's a very selfish thing."
"You gotta earn it every day."
"We are in the rentals business."
"A little bit of empathy goes a long way."

Chapters

00:00
Introduction to Vendavo and Eric Carrasquilla
02:31
Understanding Vendavo's Value Proposition
10:35
Key Insights from Eric's First 90 Days as CEO
16:10
The V2MOM Framework and Its Importance
20:29
Building the Right Team and Culture
21:40
Building a People-Centric Culture
24:03
The Commercial Operating System
25:34
Partner-Led SaaS Strategy
26:32
Customer Success as a Priority
28:11
Strategic Cross-Functional Initiatives
30:35
Leadership Development and Clarity
32:52
Balancing Discipline and Detachment
35:26
The Importance of Resilience
37:27
Building High-Performing Teams
39:57
Navigating the CEO Journey

329 | Navigating the first 90 days as a CEO with Eric Carrasquilla | CEO of Vendavo

The 2024 Provocateurs series featured nine inspiring thought leaders, entrepreneurs, and business authors who challenged us to re-think conventional approaches to leadership and management. 

Neri Karra Sillaman shared her remarkable story from refugee to building a multi-million-dollar sustainable fashion brand; Marcus Collins explored the hidden power of cultural influence in consumer behaviour; Lisa McKnight revealed how she transformed Barbie into a cultural phenomenon and billion-dollar success; and Andrew Winston redefined the role of business to create a thriving “net positive world”. 

One of the key highlights of the 2024 series was recording live at New York Climate Week with Paul Polman, former CEO of Unilever, who delivered an emotional and unequivocal call to action to address the “moral vacuum” in global leadership. We must cultivate leaders, he says, who are equipped to embrace restorative, reparative, and regenerative practices and lead with purpose.

We also learnt leadership lessons from Amy Chang on becoming an AI entrepreneur; Jeff Wetzler on leveraging the wisdom of the people around you; Dane Jensen on harnessing the positive power of pressure; and Atif Rafiq on driving innovation and digital transformation in traditional, legacy companies.

In this episode, Steve Goldbach, Geoff Tuff, and Kulleni Gebreyes of Deloitte, join Stuart Crainer and Des Dearlove of Thinkers50, to reflect on their key takeaways and thought-provoking insights from Provocateurs 2024.

This podcast is part of an ongoing series of interviews with executives. The executives’ participation in this podcast are solely for educational purposes based on their knowledge of the subject and the views expressed by them are solely their own. This podcast should not be deemed or construed to be for the purpose of soliciting business for any of the companies mentioned, nor does Deloitte advocate or endorse the services or products provided by these companies.

The Provocateurs Episode 30: Reflections

330 | Cracking the Code: Ida Tin on Femtech, Fear and Funding

Profit is Not the Only Value

A sustainable systems scientist, Weslynne Ashton is professor of environmental management and sustainability at the Illinois Institute of Technology, where she also co-directs ID’s Food Systems Action Lab.

Here she discusses her work in industrial ecology and the circular economy, drawing from her experiences growing up in Trinidad. Weslynne argues that businesses need to adopt a more holistic view of value creation and regeneration, moving beyond purely financial metrics. 

Weslynne Ashton’s research, teaching, and practice are oriented around transitioning socio-ecological systems to create more sustainable and regenerative business practices and emphasizes the importance of expanding beyond traditional views of capital to include eight different types: natural, human, financial, manufactured, social, political, cultural, and digital. 

But how do we get these multiple capitals onto the balance sheet of business? Find out more in this conversation with hosts Geoff Tuff and Des Dearlove.

----------

This podcast is part of an ongoing series of interviews with executives. The executives’ participation in these articles are solely for educational purposes based on their knowledge of the subject and the views expressed by them are solely their own. This podcast should not be deemed or construed to be for the purpose of soliciting business for any of the companies mentioned, nor does Deloitte advocate or endorse the services or products provided by these companies.

The Provocateurs Episode 31: Weslynne Ashton

Katie McGinty is the vice president and chief sustainability and external relations officer at Johnson Controls. In this episode she shares insights from her remarkable career spanning both public service – including as the first woman to chair the White House Council on Environmental Quality under President Clinton – and private sector leadership.

Challenging the persistent myth that environmental initiatives harm the bottom line, Katie explains how sustainability and economic success are not opposing forces but complementary strategies, demonstrating through real-world examples how Johnson Controls achieves significant carbon reductions while generating substantial cost savings for clients.

Key themes include:

The importance of systems thinking in environmental solutions.
How buildings can be transformed from climate problems to climate solutions.
The power of technological innovation through efficiency, electrification, and digitalization. 

Drawing from her unique background in chemistry, policy, and business leadership, Katie illustrates how bringing diverse perspectives together catalyzes creativity and transforms environmental challenges into competitive advantages and economic opportunities. Sustainability, she contends, is becoming “strategy essential” for businesses.

----------

This podcast is part of an ongoing series of interviews with executives. The executives’ participation in these articles are solely for educational purposes based on their knowledge of the subject and the views expressed by them are solely their own. This podcast should not be deemed or construed to be for the purpose of soliciting business for any of the companies mentioned, nor does Deloitte advocate or endorse the services or products provided by these companies.

The Provocateurs Episode 32: Katie McGinty

In this episode of the Scaled Up Twilight podcast, Mike Dias interviews Lucas Lovell, VP of Product at Paddle. Lucas shares his unique journey from studying law in Australia to becoming a product leader in the tech industry. He discusses his experiences at Paddle, the importance of founder backgrounds in product management, and the skills necessary for transitioning from a founder to a VP role. The conversation highlights the significance of adaptability, empowerment, and the evolving nature of product management as companies scale. In this conversation, Mike Dias and Lucas discuss the challenges of cross-functional alignment in product and go-to-market functions, the impact of incentivization structures on decision-making, and the balance between passion and financial outcomes in leadership roles. They explore the evolving role of AI in product management, emphasizing the need for customer centricity despite the efficiencies AI brings. Lucas reflects on his career choices, highlighting the importance of continuous learning and growth.

Takeaways

The role of a VP of Product differs significantly from a PM.
Metrics shift from product-focused to business-focused at the VP level.
Collaboration across functions is essential for product success. Product leaders need a founder mindset to navigate silos.
Cross-functional alignment is a maturity journey for companies.
Clarity in strategy helps reduce friction among leaders.
Incentivization structures can create misalignment between teams.
Balancing passion and financial outcomes is crucial for leaders.
AI is transforming product management by speeding up execution.


Sound Bites

"Paddle is a great place for founders."
"Your primary artifact becomes strategy."
"Why do we have such a lot of silos?"
"Alignment on strategy is crucial."
"We didn't have alignment on ICP."
"We want to be more piratic."
"Execution is becoming cheaper and faster."
"AI is making PMs less customer centric."
"Keep indexing towards learning."

331 | AI and the Future Of Product Management | Lucas Lovell, VP of Product of Paddle

Rajendra Pratap Gupta is a policymaker and author, a former advisor to the Health Minister of India, and a leading provocateur in digital health initiatives across the world.

He is the founder of the Global Digital Health Summit, which aims to create the future of healthcare; global think-tank The Health Parliament, which collaborates with the world’s leading organizations to make health and well-being accessible to all; and the International Patients Union, which is dedicated to empowering patients in policymaking. Rajendra also works to advance education in digital health at the Academy of Digital Health Sciences, which is now the largest provider of digital health courses globally.

In this episode, Rajendra draws on his extensive experience in private and public sectors to map out the future of healthcare. Discover:

• How prioritising healthcare can win elections
• The critical role of preemptive care over preventive care
• How genetics and individual data is shifting healthcare “from bedside to website”

With the democratization of technology, Rajendra contends, patients will turn from being passive recipients of care to active participants. Technology will be more than a platform for the solution – it will be the solution itself.

The executive’s participation in this podcast is solely for educational purposes based on their knowledge of the subject and the views expressed by them are solely their own. This podcast should not be deemed or construed to be for the purpose of soliciting business for any of the companies mentioned, nor does Deloitte advocate or endorse the services or products provided by these companies.

The Provocateurs Episode 33: Rajendra Pratap Gupta

Karthik Ramanna is a professor of business and public policy at the University of Oxford's Blavatnik School of Government and author of The Age of Outrage: How to Lead in a Polarized World – recently named one of Thinkers50's Best Management Books of 2025.

In this episode of The Provocateurs, Karthik identifies three distinctive forces shaping our current moment: profound uncertainty about the future driven by AI, climate change, and demographic shifts; deep distrust in institutions of governance that people feel have delivered a "raw deal"; and a shift away from global humanism toward economic and cultural nationalism.

Discover the tools and techniques leaders can adopt not only to manage outrage but to manage in the age of outrage, including:
- How to build an active listening network
- A 5-step framework for maintaining calm 
- Lessons from “temperate leadership”

Ideas, says Karthik, are everywhere, but implementation is everything.

---

The executive’s participation in this podcast is solely for educational purposes based on their knowledge of the subject and the views expressed by them are solely their own. This podcast should not be deemed or construed to be for the purpose of soliciting business for any of the companies mentioned, nor does Deloitte advocate or endorse the services or products provided by these companies.


The Provocateurs Episode 34: Karthik Ramanna

Trailblazer Eileen Collins is a retired NASA astronaut and former Air Force Colonel. In 1995, she became the first woman to pilot a space shuttle and in 1999, she became the first woman to command a space shuttle mission. Eileen's final mission in 2005 was commanding the critical return to flight mission, the first since the space shuttle Columbia disaster. Her memoir Through The Glass Ceiling to the Stars, was published in 2021. 

Provocateurs hosts Des Dearlove and Steve Goldbach talk to Eileen about her remarkable journey from a young girl in small town Elmira, New York, who dreamed of flying, to breaking the glass ceiling at NASA. Addressing the challenges of spaceflight, she reveals the importance of relentless preparation, the power of mentorship, and her evolution from an autocratic to collaborative leader. She also shares her three fundamental elements of leadership:

1. Know your job
2. Get the right people in place
3. Integrity: honesty and trust

In a candid conversation, Eileen also reveals surprising moments of vulnerability, including a panic attack at a press event that contrasted sharply with her calm under life-threatening space emergencies. 
---

The executive’s participation in this podcast is solely for educational purposes based on their knowledge of the subject and the views expressed by them are solely their own. This podcast should not be deemed or construed to be for the purpose of soliciting business for any of the companies mentioned, nor does Deloitte advocate or endorse the services or products provided by these companies.

The Provocateurs Episode 35: Eileen Collins

Podcast for High-Impact Leaders & Scaling Companies.
The mission of the ScaleUp Valley podcast is to share with the business community the hard learned lessons from world class leaders on their journey navigating wartime and scaling up.

329 | Navigating the first 90 days as a CEO with Eric Carrasquilla | CEO of Vendavo

Scaleup Valley Podcast

Related tracks