Join us as we chat with Kayla and Ryan from Store It Up Mini Storage in Karns City, PA. They share their journey of building their first storage facility, valuable insights, and advice for anyone interested in the industry. Don't miss out on their firsthand experiences and expert tips! Check out the full blog post here:https://www.ccstorage.com/self-storage-insights/building-your-own-self-storage-facility

Building Your Own Self Storage Facility: Insights from Store It Up Mini Storage

Learn from Blake Angle, a facility manager, how to keep a self-storage business competitive against larger facilities and what strategies can make the difference in customer retention and growth.

7 Tips to Stay Competitive: Insights from a Self-Storage Facility Manager w/ Blake Angle

Is your storage business focused on getting positive Google reviews and appearing in local searches? Join us in this episode of the Self Storage Insight Podcast as we discuss strategies to enhance your online presence, build trust with potential customers, and improve your local SEO. Featuring insights from Peter Smyth of White Label Storage and Local Locker, this episode is packed with tips and best practices to help your storage business thrive.

From Harvard to Self Storage: Discussion with Peter Smyth

Thinking about owning a self storage facility? In this video, we explain the basics of self storage investment. Learn how the business works, important money details, and the pros and cons of teaming up with other investors. Discover the key questions to ask before you invest and what it takes to run a storage facility. Whether you want to manage it yourself or invest passively, this guide will help you decide if you're ready. Don't miss out on expert tips and advice for a successful investment!

Ready to Own a Self Storage Facility? Expert Tips You Need to Know

Running a self-storage facility well is all about making customers happy, managing money smartly, and handling daily tasks efficiently. Start by creating a great customer experience with a user-friendly website and easy rental processes. Keep your facility clean and secure, and communicate promptly with customers. Manage your money by setting the right rental rates and staying on top of payments. Stay informed about industry trends, like mixed-use facilities, to stay competitive. By focusing on these areas, you can ensure your self-storage business is successful and grows over time.

Why Experienced Management is Crucial for Self-Storage Success

Join us on this episode of the Self Storage Insight Podcast as Ian Horowitz, a former Baltimore firefighter turned successful real estate investor, shares his journey into the self-storage industry. Ian discusses his transition from single-family homes to managing a portfolio of 15 self-storage locations, offering valuable insights into market trends, remote management, and creative financing strategies. Discover how adaptability and leveraging technology have played crucial roles in his success. Don't miss this engaging conversation filled with expert advice and practical tips for aspiring investors.

From a Firefighter to Storage Business Owner w/ Ian Horowitz

How Social Media is Transforming Self Storage Management w/ William Tin

Equity Partners, founded by Grant Reeves and his partner in 2020, transitioned from commercial real estate brokerage to principal investment, strategically capitalizing on market shifts during the COVID-19 pandemic. Their journey began with converting an old grocery store into a self-storage facility, leading to further investments in storage and flex industrial properties. Now managing a portfolio of 13 properties worth $30 million, they’ve shifted to a 506(c) fund model, focusing on value-add strategies and targeting accredited investors for sustained growth and diversified returns.

Building Resilient Portfolios with Storage & Flex

Join us as Jean-Michael Diei from PropRise discusses leveraging AI for data and analytics in the self storage industry. Learn how they help developers identify market opportunities efficiently and their journey from mobile home parks to self storage.

Using AI to Find More Self Storage Deals

Join us on the latest episode of the Self Storage Insight Podcast as we chat with Andreas Makris from Bledsoe Self Storage Group. Andreas shares invaluable insights on navigating the current self-storage market, managing seasonal trends, and maximizing your investment potential.

Key Strategies for Selling Your Facility | Interview with Andreas Makris

In the latest episode of the Self Storage Insight Podcast, we dive into the future self-storage customer with Brett Copper from Copper Storage Management and Scott Worden from StorSuite. Discover how technology is transforming customer experiences and learn practical tips for modernizing your facility. Don't miss out on insights that could give your business a competitive edge!

The Future Self Storage Customer | Interview with Scott Worden & Brett Copper

On the latest episode of the Self Storage Insight Podcast, we dive into adapting to the digital age of self-storage with Camille Broom from AAAA Storage Management.

Adapting to the Digital Age of Self-Storage | Interview w/ Camille Broom

In our latest episode of the Self Storage Insight Podcast, we chat with Bob Hazlett from OpenTech Alliance about how cutting-edge tech like smart locks and self-service kiosks are transforming the self-storage industry! Learn how these innovations are streamlining operations and enhancing security for facilities of all sizes.

Why Gate Access Tech Matters for Your Self Storage Facility w/ Bob Hazlett

In this episode of the Self Storage Insight podcast, Ben Shirey chats with Nate Kinet from SafeLease about the power of tenant protection plans. Learn how these plans can boost revenue, reduce liability, and keep tenants happy by providing peace of mind for their stored items.

Tune in now to discover why more facilities are embracing tenant protection!

Why Tenant Protection is Essential for Self Storage w/ Nate Kinet

On this episode of Self Storage Insight Podcast, we’re sharing the top craziest horror stories from the self-storage industry! From wild tenants and evictions to a storage auction that uncovered $100K in cash, you won’t believe what goes on behind those storage unit doors! Tune in for some laughs and jaw-dropping stories.

Crazy Self-Storage Horror Stories

Fed up with yet another price increase on the products and services you rely on? Sure, rate hikes aren’t new in this industry, but have you ever stopped to ask why you’re always paying more?

In today’s podcast, I dive into the questions you should be asking (the ones your provider hopes you don’t). Because let’s be real—some of these “necessary” fees make zero sense for your business. 

The Ugly Truth Behind Rate Increases

From buying his first self-storage facility in high school to managing eight across the U.S., Dallas Thompson of Delta Asset Management shares his journey as a young entrepreneur in the self-storage industry. Learn his top tips for smooth property transitions, rebranding, and maximizing growth in diverse markets. Whether you’re a seasoned investor or just starting out, this episode is packed with insights!

Smooth Transitions | Interview w/ Dallas Thompsons

Streamline your online rentals! In this episode of the Self Storage Insight Podcast, Ben Shirey and Matt Markham dive into the pros and cons of Click-to-Sign vs. DocuSign, plus tips for creating an effortless rental process to keep customers coming.

Evolution of Online Rentals

Confused about credit card disputes and chargebacks? In the latest episode of the Self Storage Insight Podcast, Ben Shirey breaks down what disputes are, why they happen, and how to respond effectively to protect your cash flow.

Learn how to win disputes, avoid processing issues, and keep your business running smoothly. Don’t let disputes derail your revenue—listen now!

Payment Dispute Best Practices

Looking to simplify self-storage underwriting? Cactus, led by CEO Tyler Sellars, automates data input, enriches insights with market data, and delivers accurate forecasts—all in one intuitive platform. Say goodbye to manual Excel headaches and hello to faster, smarter investment analysis.

I recently had the chance to demo the product, and I truly believe it’s going to revolutionize the self-storage underwriting experience! Don’t just take my word for it—try it yourself with a 7-day free trial using the link app.trycactus.com/demo/?ref=bentz

Revolutionize Self-Storage Underwriting | Interview w/ Tyler Sellars

Insurance costs are skyrocketing, and many facility owners are unknowingly underinsured. In the latest episode, I sit down with Terry Campbell of Johnson Insurance to discuss the biggest risks in self-storage, why insurance rates are rising, and how his team is bringing top-tier customer service to the industry.

Covering More Than Risks | Interview w/ Terry Campbell

Managing a self-storage facility isn’t as simple as it seems—especially for first-time owners. In our latest episode, we chat with Peter Smyth & Alex Hartman of White Label Storage about the biggest challenges storage operators face, from tenant management to revenue optimization.

Avoid These Costly Mistakes | Interview w/ White Label Storage

Marketing your self storage facility just got smarter! In this episode of the Self Storage Insight Podcast, Ben Shirey chats with ChatGPT to explore how AI can help you optimize your Google Business Profile, run targeted ads, and make data-driven decisions—all on a budget. Whether you're new to AI or looking to up your game, this episode shows how easy (and powerful) it can be.

Marketing Smarter with ChatGPT

Self-storage is evolving fast. In this episode, we dive into automation, online rentals, and how CCStorage helps facilities grow with less overhead.

The BEST Self Storage Software in 2025! | How to Choose The Right Solution

New to managing a storage facility? In this episode, we cover fee structures, billing tips, and setup strategies that top operators use every day.

From Setup to Success | Smart Moves for Self-Storage Operators

Are your storage fees helping or hurting your business? Learn which fees to charge, avoid, and how to boost revenue without losing tenants.

Storage Fees That Make (or Break) Your Facility

Big REITs dropping rates? Don’t follow blindly. Learn how independent storage owners can compete smart, build loyalty, and grow sustainably.

Beating the Big Guys | Competing in Self Storage

When should you hire a storage manager? Learn when it makes sense, what to pay, and how the right hire can boost your facility’s performance.

How the Right Manager Can Transform Your Storage Business

ChatGPT said:
Auction laws are changing fast. Email notices are now valid in many states, and unsigned leases may still be binding. Stay compliant—stay ahead.

Goodbye Certified Mail? Self Storage Legal Updates for 2025

As summer winds down, self-storage operators are already looking ahead to the slower season. Tune in to the Self Storage Insight Podcast with Ben Shirey and Matt Markham as they dive into why demand is still strong through late summer and early fall—especially with college move-ins—now is the time to prepare strategies that minimize the impact of the upcoming lull. From student-focused rental options to smart rate adjustments, having a plan in place can make a big difference. 

Self Storage Strategies to Beat the Slow Season

Welcome to Self Storage Insights, the show where we bring you insights and tips from successful self storage property owners. If you own or manage a self storage property, this podcast is for you!

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