Links & Mentions: 
Consult booking link: www.dryazdancoaching.com/consult
Email me: DrDYazdan@gmail.com
Make more money video: www.dryazdancoaching.com/MDM
Follow me for more tips: (@DrYazdan)  www.instagram.com/dryazdan and (@DrYazdanCoaching) www.Instagram.com/dryazdancoaching
In this episode, we’re tackling one of the biggest (and most frustrating) challenges dental practice owners face: staff turnover. If you’ve ever hired someone great, trained them for months, only to lose them six months later—you’re not alone. But what if the problem isn’t your people… it’s your systems?
I’m sharing exactly how strategic systems for hiring, onboarding, and retention can help you build a loyal, consistent, and high-performing team. You’ll learn what’s really behind team members quitting (hint: it’s not just money), and what to put in place today to start improving your practice culture and stability.
Whether you’re hiring right now or just tired of constant turnover, this episode will help you lead with clarity, keep your best team members, and reduce the stress of staffing issues.
 
🧠 What You’ll Learn:
•	Why turnover is more often a systems problem than a people problem
•	How to hire the right people, not just fill a seat out of desperation
•	Why onboarding is the most overlooked step (and how to fix it fast)
•	The key components of a 30-60-90 onboarding plan
•	How to create a culture of retention, growth, and accountability
•	Why hiring for attitude and values beats hiring for skills
•	Simple systems for team check-ins, performance reviews, and recognition
 
📌 Episode Highlights:
•	[00:02] Why staff turnover isn’t just about money
•	[05:18] How hiring out of desperation leads to bad fits
•	[10:44] What a great hiring system actually looks like
•	[15:31] Onboarding: the difference between chaos and confidence
•	[20:50] Building loyalty through systems and structure
•	[27:12] Retention strategies that go beyond a paycheck
•	[34:00] The power of assessments and structured meetings
•	[38:45] How to take the first step: Pick ONE system to improve this week
 
🛠️ Resources Mentioned:
•	✅ Free consult for the SMDP Program: dryazdancoaching.com/consult
(Don’t see a time that works? Email us and we’ll find one!)
 
🔁 Ready to Reduce Turnover?
If you want personalized support to put these systems into action — from hiring to onboarding to long-term retention — I work with doctors just like you inside the SMDP program. Together, we build the business you want and the team that stays.
 
💬 Loved this episode?
Share it with another dental practice owner who’s ready to stop spinning their wheels with staffing.
And if you’re not already subscribed, hit that Follow button so you never miss an episode!

Episode 327- Staff Turnover Solutions

Want to improve your case acceptance and streamline treatment planning in your dental practice? In this episode, Dayna Johnson breaks down how to master treatment planning in Dentrix, covering everything from case dates and alternate cases to customizing treatment plans for better patient understanding.

Drawing insights from a recent Dentrix User Meeting, Dayna shares how small adjustments in your treatment planning process can have a big impact on efficiency, communication, and production.

✅ Key Takeaways:
~ Treatment planning is the foundation of strong case acceptance.
~ Use case dates strategically for tracking expiration timelines.
~ Link alternate cases to present multiple options to patients clearly.
~ Customize treatment plans to focus on what patients really care about—their out-of-pocket costs.
~ Always accept or reject treatment instead of deleting it for accurate tracking.
~ Clear communication is essential for patient trust and workflow harmony.

💡 Free Resource:
Download the free tip sheet on linking cases in Dentrix: https://novoneecommunity.mykajabi.com/linking_alternate_cases

⏱️ Chapters:
00:00 Introduction to Treatment Planning
02:44 Understanding Case Dates and Their Importance
05:19 Linking Alternate Cases for Better Patient Options
08:34 Customizing Treatment Plan Estimates
11:21 Accepting and Rejecting Treatment Plans

#182 Four Popular Questions Answered Dentrix Treatment Planning Process

In this episode of the DrBicuspid podcast, host Kevin Henry discusses the importance of the Dental Trade Alliance (DTA) meeting with Joe Talanges, president and COO of GC America. They explore the challenges facing the dental industry, including shrinking margins and the need for technological advancements. The conversation highlights the significance of patient engagement, the impact of global trends on U.S. dental practices, and the necessity for a patient-centric approach in dentistry. The episode emphasizes the importance of education and innovation in improving oral health care outcomes.

Learn more about GC America at https://www.gc.dental/america/

Dental Trade Alliance meeting: Thoughts on the current and future states of dentistry

Rebuild your smile with dental implants in Raleigh, a dependable and natural-looking solution for tooth loss. This treatment helps restore your confidence, enhances chewing ability, and promotes long-term oral health. The procedure involves a consultation, detailed planning, precise implant placement, and a custom restoration for a seamless smile. For more information, call (919) 646-6538 or visit https://bit.ly/47W4Ozy.


The Step-by-Step Guide to Getting Dental Implants in Raleigh

What if the next step in caries prevention wasn’t a new dental tool — but a smarter material?

This episode explores how researchers from Wroclaw Medical University and Wroclaw University of Science and Technology uncover the hidden science behind dental sealants — invisible layers that protect teeth where toothbrushes can’t reach.

We explore:
🔹 How physicochemical properties like hardness, surface energy, and fluoride release determine a sealant’s durability
🔹 Why Arkona Fissure Sealant (AFS) showed superior strength, adhesion, and long-term fluoride delivery
🔹 How microstructure and filler composition influence protection against tooth decay
🔹 The rise of interdisciplinary dentistry — where chemistry, physics, and medicine work together to prevent disease before it starts

Behind every glossy surface lies a story of molecular precision — and a vision of dentistry that protects before it repairs.

This content was developed with the assistance of artificial intelligence (AI) tools: DeepDive (Notebook LM, Google).

Physicochemistry and the Effectiveness of Caries Prevention: dental sealants

In this episode sponsored by GC America, Joe Talanges, President and COO of GC America, discusses the current state and future of the dental industry, focusing on economic trends, patient care, and the importance of collaboration among industry leaders. He emphasizes the need for innovation and healthy competition to improve patient outcomes and addresses the challenges of patient coverage and the impact of tariffs on the industry. Looking ahead to 2026, Talanges expresses hope for advancements in technology and increased patient access to dental care.

Learn more about GC America at https://www.gc.dental/america/


The economic outlook for dentistry: What one dental executive is watching and thinking

Trisha Lincoln SHRM-SCP joins us again to discuss the common topic of Working Interviews and Skills Assessments. As more practices hire from within and from outside the dental world, assessing a candidate's abilities becomes super important. 

The resume and interview only tell us so much. While it's logical to want to see a candidate in action, we will explain the nuances of both methods, the pros and cons, and the compliance risks. 

Bent Ericksen Clients: please refer to the Forms area of your HR Director account for the two agreements mentioned in today's episode. 

To learn more about Bent Ericksen's HR Director system and HR consulting, check us out: https://bentericksen.com/

Working Interviews & Skills Assessments - Pros and Cons

Are manual case tracking systems slowing down your dental practice? In this episode, Dayna Johnson dives into the inefficiencies of traditional case tracking and how dental teams can modernize their workflows for better communication, accessibility, and patient outcomes.

She explains why manual tracking methods—like whiteboards and spreadsheets—often create chaos instead of clarity and how adopting digital solutions can help your team stay organized and efficient.

✅ Key Takeaways:
~ Manual tracking systems waste valuable time and lead to errors.
~ Centralized, digital tracking improves accessibility and accountability.
~ Clear communication and regular updates keep everyone aligned.
~ Training your team is critical for successful system adoption.
~ Investing in technology enhances patient outcomes and clinical efficiency.

⏱️ Chapters:
00:00 Inefficiencies in Lab Case Management
00:56 Streamlining Lab Case Creation

📲 Want to improve your lab case tracking and workflow efficiency?
Book a free discovery call with Dayna at novonee.com

#183 Lab Case Manager Tips & Tricks

The shocking discovery of blood-stained surgical tools at a Colorado hospital is a wake-up call for every dental practice. When sterilization falls behind, even briefly, safety can break down fast and dentistry faces the same risks, especially with short staffing, rushed schedules, and inconsistent infection control habits.

In this episode, Kevin Henry and infection control expert Mary Govoni, CDA, RDH, discuss how incidents like this happen and why dental teams must stay alert. They talk through common failures in instrument processing, gaps in PPE use, and how post-pandemic complacency has led to rising safety concerns in many practices.

Mary explains the importance of proper onboarding, reliable training, and strong infection control routines especially as respiratory illnesses surge and demands on clinical teams increase. She also addresses often-missed issues such as waterline testing and how dental assistants can identify red flags and advocate for safer practices.

Links: 
Association for Dental Safety: https://www.myads.org/
Dental Infection Prevention and Control: https://www.cdc.gov/dental-infection-control/hcp/index.html

State inspectors found trays of blood-caked surgical tools at University of Colorado Hospital: https://www.denverpost.com/2025/10/17/uchealth-university-colorado-hospital-inspections-sterilization/

Connect with Mary Govoni
Website: https://www.marygovoni.com/	
Email: mary@marygovoni.com	

BIG NEWS! The annual dental podcast contest is officially underway, and we’d love your support. If you enjoy this podcast, now’s your chance to help us shine! Just head over to https://dentalpodcast.org/vote/ and hit the big “Vote” button on the bottom banner. Voting runs from November 1 through December 31, 2025, so jump in and make your vote count. Thanks for being an amazing part of this community!
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Big things are coming in 2026 for dental assistants!

Join me at the Rocky Mountain Dental Convention in Denver, January 22–23, for Real Talk About the State of Dental Assistants happening 1:30 PM – 4:30 PM MST. We’re getting real about what’s working, what needs improvement, and how we can strengthen the future of our profession together.

Then meet me at the Chicago Midwinter Meeting, February 20–21, for two powerful sessions:

 ✨ Harnessing the Power of Personalities in the Dental Practice February 20, 8:00 AM – 9:30 AM learn how understanding personalities can transform teamwork and communication in your dental practice.
 🔥 Battling and Beating the Demons of Dental Assisting February 21, 8:00 AM – 9:30 AM an honest, empowering session just for dental assistants about overcoming the real challenges in our profession.

Let’s connect, learn, and grow together. In 2026 it’s going to be a year of real conversations and real change for dental assistants everywhere.

👉 Rocky Mountain Dental Convention: https://rmdconline.com/
👉 Chicago Midwinter Meeting: https://midwintermeeting.eventscribe.net/?_gl=1*15ae5ic*_ga*MTY3Nzc0OTM5OC4xNzU5OTcxOTAw*_ga_VZTQV2NKLH*czE3NTk5NzE5MDAkbzEkZzAkdDE3NTk5NzE5MDAkajYwJGwwJGgw

Episode 409: Blood-Stained Surgical Tools Found at Colorado Hospital By State Inspectors

In this engaging conversation sponsored by GC America and recorded live at the Dental Trade Alliance meeting outside of Austin, Texas, Bart Foster, CEO of Business Outside, discusses the importance of building deeper connections in both personal and professional settings. He emphasizes the need for intentional living and the power of vulnerability in fostering trust among teams. The discussion also highlights the significance of asking better questions to facilitate meaningful conversations and the evolving nature of connection in a hybrid work environment.

Learn more at https://www.businessoutside.com

How to make deeper connections in dentistry and why it's important

Podcasts from DrBicuspid.com, your source for the latest and best dental news and information.

Leading in medical research and education, Wrocław Medical University drives innovation in health sciences and clinical advancements. Based in Wrocław, Poland.

Kevin Henry is a champion for dental assistants and host of the Dental Assistant Nation podcast. He is also the editor in chief for DrBicuspid.com. Speaker, consultant and author focused on empowering, enlightening and educating dental assistants.

Hey there, I’m Dayna Johnson . . . dental practice management expert, certified Dentrix trainer and founder of Novonee, revolutionizing the dental industry through innovation and strategic leadership. It wasn’t long ago that I lived in your shoes navigating the daily challenges of managing a dental practice with the hopes and dreams of having a productive schedule, money in the bank, and getting home on time to my sweet daughter.  After 25 years working in the dental practice and 17 years as a certified Dentrix trainer, I found my life’s work helping dental teams 1:1 optimizing their systems and software. If you are looking to create the thriving dental practice you have always dreamed of and empower your high performing dental team, you are in the right place. Let’s get started!

The Social Dentist with Dr. Desiree Yazdan is an informative podcast focusing on the healthcare industry, social media and marrying the two to maximize your business.  Dr. Yazdan is a cosmetic dentist based in Newport Beach, CA.  She has over 130k followers on Instagram and over 80k followers on Facebook. Dr. Yazdan wants to help you gain a valuable social media following and increase your profitability. 

Sign up for Dr. Yazdan’s informative newsletter at https://dryazdan.lpages.co/grow-your-business-lead-page/

Follow Dr. Yazdan on Instagram @dryazdan and on Facebook at https://www.facebook.com/DrDYazdan/.

New tracks tagged #DENTAL