Professor Deirdre Heenan, Pro Vice Chancellor (Communication) and Provost (Colraine and Magee) at the University of Ulster, explains how Northern Ireland’s integrated health and social care system works - what structural integration means, what the benefits are and how the current system can be improved. 

Integrated care: lessons from Northern Ireland

Professor Marcus Longley, Director of the Welsh Institute for Health and Social Care at the University of South Wales, provides the context for integration in Wales. The country has only recently moved to an integrated system, and early challenges include funding, accountability, building trust and breaking down barriers, leadership and dealing with different stakeholder’s expectations.

Integrated care: lessons from Wales

Chris Naylor, Fellow in Health Policy at The King's Fund, discusses the scale, scope and value of volunteering in the health service. He also considers what the future holds for volunteering in the context of recent changes in the health system. 

Chris Naylor: volunteering in health and social care – scenarios for the future

Catherine Davies, Executive Director of Co-operation and Competition at Monitor, spoke at our event on whether competition will be a help or a hindrance. She explained the role that Monitor will play in service reconfiguration and economic and quality regulation.

Catherine Davies: will competition be a help or a hindrance?

Dominic Makuvachuma Walker, a patient interested in improving mental health care, spoke at our conference,  Patient voice and power in the new NHS.

Dominic gave an empassioned speech to encourage the audience to involve patients in the delivery and strategy of mental health care, explaining that the emotional support he received from his peers had a huge effect on his own recovery in the 1990s.

Dominic Makuvachuma-Walker: The value of patient leadership in the NHS

Hiro Tanaka, Consultant Orthopaedic Surgeon, Aneurin Bevan Local Health Board, shares three personal stories which illustrate the important ingredients needed to transform patient care and experience.

Hiro Tanaka: Putting patient experience at the centre of clinical practice

Brandon Lewis MP, Parliamentary Under Secretary of State for Communities and Local Government, explains how the Better Care Fund will support health and social care services to work more closely together in local areas.

To make real and meaningful progress towards integrated care in 2014, Brandon highlights local leadership as absolutely critical, with health and wellbeing boards playing a vital role in how policy is shaped. 

Brandon Lewis on the Better Care Fund

Listen to Catherine's story

Professor The Lord Darzi, Professor of Surgery, Imperial College London, looks back at previous NHS reform efforts and explains that, while they were not necessarily unsuccessful, we now face a new set of challenges and need a different approach to tackle them. He says that system reform is not the same as service reform – the focus needs to be on the latter – and describes how, for innovation to happen, we need to harness the efforts of patients as co-producers of care and free up time for people to be creative.

Ara Darzi: what we have learnt from previous approaches to NHS reform?

Catherine Foot talks through the eight key steps towards putting patients in control of their own health and care, as detailed in our report People in control of their own health and care.

Catherine Foot: Eight priorities to transform individual involvement in health and care

Catherine Foot presents our new report People in control of their own health and care, published in partnership with National Voices. Catherine explains in detail the eight key priorities to transform individual involvement in health and care. She goes on to discuss the report's key recommendations, including the need for a fundamental national conversation about a new relationship between citizens and services.

Catherine Foot: People in control of their own health and care - November 2014

Chris Ham, Chief Executive of The King's Fund, talks through the key findings of our report, Implementing the NHS five year forward view,

Chris Ham: implementing the NHS five year forward view

Frank Arrojo tells his powerful and touching story of the time he spent caring for his late mother who lived with dementia. Frank details some of the challenges he faced and the impact this had on both himself and his mother. He stresses that his story is by no means unique.

Frank Arrojo: Caring for a loved one with dementia

Speaking at our breakfast event on 23 February 2016, Maxine Power, Director of Innovation and Improvement Science at Salford Royal NHS Foundation Trust, discusses how we can best support NHS leaders to bring about quality improvement.

Maxine Power: how can we support NHS leaders to bring about quality improvement?

Service lead, Elaine Hide, talks about why she’s examining ‘touch points’ – highs and lows of care for patients and staff – to improve care in her trust. This audio has been collected as part of our work programme: the Point of Care programme.

Elaine Hide: Experience-based Design and the Point of Care - The King's Fund, December-2008

Anton Obholzer, consultant psychiatrist, psychoanalyst and former Chief Executive of the Tavistock Centre, discusses compassion in medical care as part of our work on the Point of Care programme.

Find out more: http://www.kingsfund.org.uk/multimedia/anton_obholzer_on.html

Anton Obholzer: Compassion and the Point of Care programme - The King's Fund, 21 April 2009

Marjorie Stanzler, Director of Programs at the Kenneth B. Schwartz Center, Boston, talks about the Schwartz Center Rounds® programme and the pilot rounds taking place in England.

For more information go to: http://www.kingsfund.org.uk/multimedia/marjorie_stanzler.html

Marjorie Stanzler: The Schwartz Center Rounds® - The King's Fund 26 July 2010

Sir Muir Gray, Chief Knowledge Officer, Department of Health, talks about the benefits of community-focused health care and patient involvement in the NHS. He discussed this in detail during the BMJ debate at The King's Fund Annual Conference 2010.

Sir Muir Gray: Community-focused health care - The King's Fund, 11 October 2010

We spoke to Mike Leaf about his role as Deputy Director of Public Health at NHS North Lancashire, and about the challenges that face NHS leaders today.

Mike Leaf: Being an NHS manager - The King's Fund, 17 November 2011

Taken from the third in our series of events on health and the Big Society, this audio relates to questions asked about community change and case studies, health inequalities and the balance of legislation and action.

The panel at this event featured Dr David Halpern, Director of the Cabinet Office's Behavioural Insights Team, Baroness Buscombe, Chair of the Press Complaints Commission and a leading member of the Public Health Commission established by the Conservative Party in opposition, and Dr Andrew Jones, Group Medical Director at Nuffield Health.

Nudging improvements in public health: Q&A part two - The King's Fund, 19 January 2011

Sir Ian Kennedy, Chair of the independent inquiry into the Quality of General Practice in England, talks to us about the findings of the inquiry, why it was initiated and what the implications might be for staff working in general practice.

Sir Ian Kennedy: Quality of General Practice independent inquiry - The King's Fund, 21 March 2011

Carol Propper, Professor of Economics at Imperial College Business School, talks about international perspectives on choice and competition in health care and outlines the potential for competition to deliver quality improvements in the NHS.

Carol Propper: Choice and competition in health care - The King's Fund, 5 May 2011

Dr Rachael Addicott, Senior Research Fellow at The King's Fund, speaks on NHS staff views on employee ownership and engagement at the 'Creating employee-owned organisations in the NHS: engaging and empowering NHS staff' conference at The King's Fund.

Rachael Addicott: NHS staff on employee ownership and engagement - The King's Fund, 8 July 2010

At the launch of The King's Fund report Reimagining Community Services on 23 January 2018, Debs Taylor draws on her experience as a service user and from her work at Creative Minds to reflect on what it would mean for service users if community services were more joined up and better coordinated.

The King's Fund

Debs Taylor: Community services - making the most of our assets

At the launch of The King's Fund report Reimagining Community Services on 23 January 2018, Matthew Winn responds to the messages in the report from the perspective of a chief executive of an NHS community trust.

Matthew Winn: Community services - making the most of our assets

At the launch of The King's Fund report Reimagining Community Services on 23 January 2018, Dr Sir Sam Everington, chair of NHS Tower Hamlets Clinical Commissioning Group, draws on his experience in Tower Hamlets/Bromley-By-Bow to reflect on what it really means to bring together resources in the community.

Sam Everington: Community services - making the most of our assets

Speaking at The King's Fund event Partnership Models in the NHS, 
Andrew Forrest, Dr Dominic King, Luke Gompels and Ashley Sumner speak of the collaboration between Taunton and Somerset NHS Foundation Trust and DeepMind.

Partnership models in the NHS - The King's Fund

Collaboration between DeepMind and Taunton and Somerset NHS Foundation Trust

Cancer patient and author Colin Ludlow thinks better and simpler communication would improve patient experience. This audio has been collected as part of The King's Fund work programme, the Point of Care.

The Point of Care: Colin Ludlow on the patient's perspective

Speaking at our breakfast event on integrated care on 21 March 2018, Dr Graham Winyard, former Deputy Chief Medical Officer and Medical Director, NHS England and one of the people challenging the ACO contract in court explains why he thinks this new approach is a bad idea.

Integrated care: What does the future hold? - The King's Fund

Dr Graham Winyard outlines his concerns about the proposed ACO contract

Speaking at our breakfast event on integrated care on 21 March 2018,  Paul Maubach, Chief Executive, Dudley Clinical Commissioning Group, explains why his organisation intends to use the controversial Accountable Care Organisation contract.

Paul Maubach: Planning to use the ACO contract

Speaking at our breakfast event on integrated care on 21 March 2018, Dr Claire Fuller, Senior Responsible Officer at Surrey Heartland, presents Surrey's version of integration in health care.

Claire Fuller: How integrated care systems can work within the existing legal framework

Dr Mark Goldman, Chief Executive, Heart of England NHS Foundation Trust was part of the expert panel at the BMJ and The King's Fund debate: This House believes doctors are neglecting their duty to lead health service change. Here, he opposes the motion.

Dr Mark Goldman: the BMJ and The King's Fund debate 2009

Dr Steve Morris, Clinical Psychologist. discusses the benefits of providing a session for staff from all disciplines to discuss difficult emotional and social issues arising from patient care. 

Steve Morris: Schwartz Center Rounds®

This is an audio recording of the summary from our report, Clicks and mortar: Technology and the NHS estate, read by Harry Evans.

Financial pressures and growing demand mean that health and social care services will need to work differently. Our report reviews how technology in the NHS estate is currently being used, and imagines how the 'estate of the future' might look.

Read the report: https://www.kingsfund.org.uk/publications/technology-NHS-estate

Clicks and mortar: technology and the NHS estate

Elizabeth Fradd, explores the importance of language and communication in delivering high-quality, patient-centred health care. She focuses on her experience as a health care professional, investigator and an observer, giving a personal account of her mother's treatment.

Elizabeth Fradd: why communication and information matter

Angela describes what shapes her experiences working in the NHS.

Listen to Angela's story

Dr Richard Barker OBE, Director of CASMI, shares his thoughts on the barriers and solutions to achieving greater innovation in the NHS. He emphasis that, as economic pressures build, innovation must be seen as the source of solutions, but financial short-sightedness, vested interests and cultural resistance are enormous barriers to this.

Richard Barker: accelerating the innovation process between discovery and adoption

The King's Fund is an independent charity working to improve health and health care in England. We help to shape policy and practice through research and analysis; develop individuals, teams and organisations; promote understanding of the health and social care system; and bring people together to learn, share knowledge and debate. Our vision is that the best possible care is available to all.

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