In this edition of the inService™ Podcast Series, The Service Council welcomes Jack Kleminich, Director of Service Programs and Technology at Tyco-SimplexGrinnell, to discuss the creation and management of Simplex's service lead program.

inService Podcast Series featuring Jack Kleminich: Uncovering $54m in Service-Generated Leads

Microsoft's Param Kahlon shares his thoughts on the FieldOne acquisition and highlights the tech giant's plans to support field service businesses.

inService Podcast Series featuring Microsoft: Microsoft and Field Service

Smarter Services Executive Symposium (2016)

Xerox Corporation's Vice President of Next Generation Technical Support, Connie Treese, shares Xerox's service transformation and its impact on field technician roles and responsibilities.

InService Podcast Series featuring Xerox: Moving Technicians out of the Field

The Service Council interviews Steve Blaz, VP of Customer Success Services for Engyte, about his focus on customer success.

InService Podcast Series Featuring Egnyte: Introducing Customer Success

CSOoyala

TSC sat down with the David Douglas, VP of Service Management for Scientific Games International, to learn more about the behind-the-scenes work necessary to ensure that our Powerball dreams stay alive.

InService Podcast ft. Scientific Games: Supporting the Billions of Powerball

Former head of training for The Walt Disney Company & multi-time best-selling author Doug Lipp talks about keynoting the 2016 Smarter Services Symposium (www.servicecouncil.com/symposium). His session is entitled: IT’S A SMALL, SMALL WORLD: The Globe is Shrinking. Is Your Business Expanding?

TheServiceCouncil