Pragmatism in Practice

Sustainability has become a business imperative. Emerging practices like green cloud optimization can produce real-world improvements to energy usage, efficiency and your balance sheet. We speak with ThoughtWorkers – Dan Lewis-Toakley, Green Cloud Lead for North America and Elise Zelechowski, Global Head of DEI, Sustainability & Social Change about the wide-ranging business implications of reducing your cloud carbon footprint, how to champion these efforts and measure your impact.

Green cloud optimization: Reduce your digital footprint, increase your bottom line

Modern companies have audacious goals and initiatives to become data-driven, but many still suffer a data disconnect. Despite increased investment, expanded commitment and more tools at their disposal, how can companies translate gathering tons of data into becoming a data-driven business? In this episode, Zhamak Dehghani, Director of Emerging Technologies, North America explains how Data Mesh brings people closer to data and insights.

Data-driven with Data Mesh

In today’s environment, a brand is defined not by what the organization does, but how their customers feel. In this episode, Joe Murray, Chief Digital Officer, North America at Thoughtworks, discusses the keys to a customer centric framework, examples of excellence and best practices to solve for your customer journey. Tune in to hear how customer-driven product strategies, innovation and platform will build brand equity and add to your shareholder value.

CX: Building a customer engagement framework

As we slowly emerge from the coronavirus pandemic, this four-part series with Dr. Anita Sands, a global technology and business leader, shares the ABCD framework to help leaders thrive in today’s ambiguous climate. The first principle is awareness – how do you deal with changing environments as each day unfolds. This podcast will help guide authentic leaders to feel more resourceful and better equipped to deal with other forms of ambiguity and to be yourself, skillfully.

ABCD Model for Leadership: Awareness

Dr. Anita Sands shares the ABCD framework to help leaders thrive in today’s ambiguous climate. The second part in the four-part framework explores belonging – the sense of belonging, the clarity of purpose, the shared frame of reference and how it drives people. This podcast helps authentic leaders to apply effective leadership principles in building a culture of belonging.

ABCD Model for Leadership: Belonging

Dr. Anita Sands takes lessons from champion sports teams in times of ambiguity and applies it to the business world, through the ABCD framework. The third part of the framework (part 3 of 4) explores the ability to step into new situations with a mindset underpinned by curiosity. This episode will help leaders develop a mindset for curiosity and create an environment that gives teams the capacity to be authentically curious.

ABCD Model for Leadership: Curiosity

The last episode in this four-part series of the ABCD framework discusses how leaders can thrive in ambiguity through purpose-driven drive. With lessons from the New Zealand rugby team, the All Blacks, this episode will help leaders translate drive into building resilient and high-performing teams.

ABCD Model for Leadership: Drive

A recent study shows there is a close correlation between technology proficiency and business growth. How does your organization’s level of digital proficiency compare to competitor brands in your market? How can you build technology as a culture into your organization at all levels? In this podcast, we discuss the advantages that lie in technology proficiency existing beyond the office of CIO and the impacts in business growth across regions.

Technology proficiency: the new imperative for business growth

With the advent of big data analytics, powered by the ease of moving data to the cloud, the pressure on companies to get data right to make million-dollar decisions in a few seconds has become paramount. How can organizations set themselves up for success when it comes to data? What are some of the foundational elements to have in place? In this episode, Jason Hare shares the principles of establishing a data governance plan for forward-thinking organizations.

Data governance: The foundation of data-driven organizations

Companies are looking to AI/ML to deliver better customer experience, improve productivity, or keep up with the competition. Beyond the popular use of replacing tedious and repetitive tasks with automation, Principal Consultant Jarno Kartela explains the more creative and strategic opportunities to solve business problems and improve product innovation. This episode is for modern decision-makers who want to become more data-enabled, data-informed and science-backed in their operations and strategic planning.

The value of creative AI

UNICEF USA implemented a technology strategy to create a consistent donor experience and put the supporter at the center of their operations. Their technology work meant that during a crisis like COVID, the nonprofit could quickly adapt their operations, workforce and donor relations. Andy Rhodes, CIO for UNICEF USA, shares details of their digital journey, how it has helped increase their social impact and tips for executives leading transformation efforts.

CIO Interview: A digital mission for social impact

Cloud infrastructure has been universally praised for its simplicity, an intuitive, scalable, and cost-effective alternative that promised to transform how we approach IT infrastructure. But as offerings from the major public cloud providers have become more sophisticated, cloud is becoming increasingly complex. Listen to this episode with Max Griffiths, Principal Infrastructure Consultant, to learn more about productizing this part of the business, preparing teams for the skills shift to this new paradigm, ensuring cost savings and enabling the business with product thinking.

Product thinking in the new era of cloud

In healthcare, powerful new data-based tools are revolutionizing the way we make decisions - putting individuals in charge of their own healthcare journeys and supporting the effective delivery of proactive and preventative care. What are the key trends that will help healthcare organizations shift from patient care to continuous wellbeing? In this podcast episode, Scott Davies, Tech Director, shares the trends and technologies that will augment healthcare experiences for patients and organizations.

Healthcare tech trends put the patient at the center

Opportunity is moving faster and more unpredictably than ever before. As a result, organizations are facing a widening gap between fleeting opportunity and their ability to capture it. Authors, Jim Highsmith, Linda Luu and David Robinson share how they have evolved the live implementation of EDGE; the practical model they use to eliminate organizational friction. If you are a business or tech leader, seeking practical approaches to closing the gap between capabilities and opportunity, this is the podcast for you.

Edge: Value-Driven Digital Transformation

Interest in data and what can be done with it has hit an all-time high, and organizations are rushing to capture more and more of it. In this episode, Christoph Windheuser, Global Lead of Intelligent Empowerment at ThoughtWorks, interviews Questback CTO, Radu Immenroth to explore how Questback built the infrastructure needed to manage and use their vast amount of customer data. If you are a business or tech leader wanting to understand how to make the most of your valuable data assets, this is the podcast for you.

Unlocking the power of Customer Experience Data

In modern work, no one operates alone. Tasks are too complex, knowledge is too specialized and fragmented. We need to work together – to collaborate – to drive the outcomes we want to achieve. Slack’s James Sherrett explores how small tactical changes can affect the collaboration culture of teams and how that culture drives the business results of our organization. If you are a digital leader wanting to influence cultural change in your organization, this is the podcast for you.

Small Changes, Big Effects

Creating a seamless Online to Offline customer experience is a key differentiator in today’s market. Nigel Dalton, Chief Inventor at REA Group, a global, online real estate company shares how organizations can shift their mindsets and learn from the Chinese Online to Offline experience. If you are a digital leader, wanting to leverage your data to delight your customers, this is the podcast for you.

Creating an Online to Offline Mindset

Digital leaders understand the central role that cross-group collaboration plays in innovation and solving challenging problems. Yet most of us agree that collaboration isn’t easy. Harvard University researcher and Harvard Business School executive coach, Lisa Kwan, breaks down why this is the case. If you lead teams or organizations and want to hear about the common collaboration blind spots and barriers and how to overcome them, this is the podcast for you.

The Collaboration Blind Spot

Companies no longer want to build just anything; they want to anticipate and respond to what their customers find delightful and exciting. Mike Varona, Principal Product Strategist at ThoughtWorks, discusses what it takes to create a product organization within your business, to provide the best experience for your customers. If you are a leader wondering how to best support and nurture an internal product discipline, this is the podcast for you.

Creating a Product Organization Within Your Business

Approximately 60% of C-level executives know that blockchain technology is part of their future, but don’t know how or why to use it. Prashant Gandhi, Financial Services Principal at ThoughtWorks, explores how organizations can use this technology to deliver value to their customers and industries. If you are a leader wondering how to create a Blockchain strategy for your organization, this is the podcast for you.

Reimagining Value Delivery with Blockchain

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