In this episode, 12Kyle discusses the decline of customer service in the post-pandemic era. He shares personal examples of poor customer service, including incorrect orders and unhelpful phone representatives. 

He also explores the expectations and frustrations of tipping, as well as the impact of social media influencers on businesses. 12Kyle concludes by emphasizing the importance of treating every customer well and the power of the black dollar.

Chapters

00:00 - Introduction: The Decline of Customer Service

00:28 - Customer Service in the Post-Pandemic Era

01:26 - Expectations in a Business Transaction

03:21 - The Importance of Getting Orders Correct

04:21 - The Frustration of Incorrect Orders

05:20 - The Impact of Short Staffing on Customer Service

06:15 - Different Expectations for Different Restaurants

07:31 - The Myth of 'The Customer is Always Right'

08:00 - The Importance of Understanding Your Bill

09:26 - The Dangers of Arguing with Customer Service

10:25 - The Dilemma of Tipping

12:21 - To Tip or Not to Tip for Takeout Orders

14:04 - A Disappointing Dining Experience

19:29 - The Impact of Bad Reviews on Businesses

21:07 - The Importance of Treating Every Customer Well

25:25 - Dealing with Language Barriers in Customer Service

28:50 - A Disappointing Experience with Fashion Snob

37:07 - The Disappearance of Fashion Snob

46:03 - The Power of the Black Dollar

49:22 - Conclusion

AUDIO

https://linktr.ee/12kyle

YOUTUBE

https://youtu.be/44G4FEgHYuo

customer service...

In this episode, 12Kyle discusses the soundtrack to the movie 'Above the Rim' released 30 years ago. He highlights the significance of soundtracks and the popularity of black movie soundtracks in the 90s. He provides an overview of the movie and its star-studded cast, including Tupac Shakur. 12Kyle then delves into each track on the album, sharing his thoughts and memories associated with each song. He praises the producers and artists involved, particularly highlighting the standout tracks like 'Regulate' and 'Afro Puffs'. He concludes with a review and rating of the album.

Chapters

00:00 - Introduction and Background
00:35 - The Significance of Soundtracks
02:27 - The Artists and Producers Involved
07:41 - Track 1: 'Anything' (All-Star Remix) by SWV
09:09 - Track 2: 'Old Time's Sake' by Sweet Sable
09:50 - Track 3: 'Part-Time Lover' by H-Town
11:41 - Track 4: 'Big Pimpin'' by The Dogg Pound
13:07 - Track 5: 'Didn't Mean to Turn You On' by Second to None and DJ Quik
14:42 - Track 6: 'Doggy Style' by DJ Rogers
15:40 - Track 7: 'Regulate' by Nate Dogg and Warren G
16:39 - Track 8: 'Pour Out a Little Liquor' by Tupac and Thug Life
20:34 - Track 10: 'Afro Puffs' by The Lady of Rage
21:02 - Track 11: 'Just So You Know' by C.P.O. Boss Hogg
22:01 - Track 12: 'Hoochies Need Love Too' by Paradise
22:30 - Track 13: 'I'm Still In Love With You' by Al B. Sure
23:26 - Track 14: 'Crack 'Em' by OFTB
25:20 - Track 18: 'Dog Pound for Life' by The Dogg Pound
26:18 - Favorite Song: 'Pain' by Tupac
28:56 - Album Review and Rating
32:24 - Conclusion

You can find the episode here or wherever you listen to podcasts…

Above the Rim Soundtrack - 30 Years Later

AUDIO

https://linktr.ee/12kyle

YOUTUBE

https://youtu.be/sR0GVNvx3eY

Above The Rim Soundtrack - 30 Years Later...

In this episode, 12Kyle reminisces about historical events and shares where he was when they happened. He discusses events such as the Space Shuttle Challenger explosion, September 11th, the COVID-19 pandemic and many more in between. These events shaped his perspective on life and taught him to appreciate each moment.

Chapters
00:00 - Space Shuttle Challenger Explosion
09:39 - Michael Jordan's First NBA Title
11:39 - The LA Riots
16:05 - The O.J. Simpson Chase
21:07 - September 11th, 2001
28:00 - The Election of Barack Obama
31:55 - The Killing of Osama Bin Laden
33:22 - The Atlanta Falcons' Loss in the Super Bowl
36:31 - The COVID-19 Pandemic

You can find the episode here or wherever you listen to podcasts…

where were YOU when it happened...

AUDIO

https://linktr.ee/12kyle

YOUTUBE

https://youtu.be/znJZNSYZZaU

where were YOU when it happened...

In this episode, 12Kyle and King Jerm discuss the intertwining of sports and gambling, focusing on the NFL ,MLB, and NBA. They explore the NFL's relationship with Las Vegas and the increasing presence of sports betting in the league. They also discuss their personal experiences with gambling and the thrill of winning and losing. 

The conversation then shifts to the recent scandal involving Shohei Otani in Major League Baseball and the potential for games to be rigged in the NFL and NBA. 

In this conversation, 12Kyle and King Jerm discuss the impact of gambling on sports and the potential risks it poses to the integrity of the game. They explore the influence of betting on player performance, the role of referees, and the consequences of missed calls. They also touch on the challenges of betting on games involving their favorite teams and the emotional conflict it creates. The conversation highlights the need for transparency and accuracy in officiating and the potential consequences of gambling-related scandals in sports.

Chapters

00:00 - Introduction and the NFL's Relationship with Las Vegas
03:03 - The Thrill of Gambling and the Love of the Game
08:03 - The Shohei Otani Scandal and the Integrity of Baseball
22:57 - The Influence of Referees in NBA and College Basketball
31:04 - The Impact of Gambling on Player Performance and Game Integrity
32:04 - The Role of Referees and the Consequences of Missed Calls
33:02 - The Influence of Betting on Favorite Teams and Emotional Conflict
46:16 - The Need for Transparency and Accuracy in Officiating
52:36 - The Potential Consequences of Gambling-Related Scandals in Sports

AUDIO

https://linktr.ee/12kyle

MERCH

https://www.teepublic.com/user/the-12kyle-podcast

YOUTUBE

https://youtu.be/wtmSTrit5iE

u wanna bet with King Jerm...

In this episode, 12Kyle reflects on the impact of COVID-19 and the global pandemic, acknowledging the personal losses and the ways in which it affected individuals mentally, physically, and psychologically. The conversation explores the transition to remote work and the adjustments made in various aspects of life, including entertainment and virtual events. 

The lack of leadership and conflicting information from authorities is discussed, along with the debates surrounding masks and vaccines. The host emphasizes the importance of not blaming the victims and cherishing the moments and lessons learned during this time. The conversation concludes with a call to appreciate the present and work towards a better future.

Chapters
00:00 - Introduction and Reflection on COVID-19
02:04 - Personal Loss and Impact of COVID-19
06:24 - Transition to Remote Work and Adjustments
10:17 - Impact on Entertainment and Virtual Events
12:44 - Sports Shutdown and Lack of Leadership
21:46 - Blaming the Victims and Loss of Life
23:24 - Life Before and After COVID-19
26:20 - Lessons Learned and Moving Forward
30:30 - Conclusion and Call to Action

AUDIO

https://linktr.ee/12kyle

MERCH

https://www.teepublic.com/user/the-12kyle-podcast

YOUTUBE

https://youtu.be/NSqGjOboYrM

COVID - 4 yrs later...

On this bonus edition of the 12Kyle Podcast, 12Kyle tells the story of two historical events in football: the Miracle at the Meadowlands and the tradition of the Gatorade bath. 
The Miracle at the Meadowlands refers to a game in 1978 where the New York Giants lost to the Philadelphia Eagles due to a fumble on the last play of the game. This event led to the creation of the "Victory Formation" in football. The Gatorade bath tradition started in 1984 when a player on the Giants, Jim Burt, dumped Gatorade on coach Bill Parcells after a victory. The tradition was carried on by "The Godfather of the Gatorade Bath", Harry Carson...12Kyle's uncle. Dousing the winning coach with Gatorade became a symbol of victory in sports.

Chapters
00:00 - Introduction and Setting the Stage
04:40- The Birth of the Victory Formation
12:21- The Gatorade Bath Tradition

AUDIO

https://linktr.ee/12kyle

MERCH

https://www.teepublic.com/user/the-12kyle-podcast

YOUTUBE

https://youtu.be/9LKRWWMpibM

victory and defeat...

In this episode, 12Kyle explores the question of whether social media is bad for our health. He discusses the rise of social media platforms and their impact on our lives. 12Kyle also examines the views of New York City Mayor Eric Adams, who declared social media a public health hazard. The age at which children should start using social media is debated, and 12Kyle shares his own experiences with his children.

The amount of time spent on social media each week is discussed, as well as the potential adverse effects on mental health. The episode concludes by emphasizing the need for awareness and moderation in social media use.

Chapters

00:00 - Introduction and Background
03:27 - Is Social Media Bad for Your Health?
05:37 - At What Age Should a Child Begin to Use Social Media?
10:59 - On Average, How Much Do You Use Social Media Each Week?
23:29 - Do Kids Use Social Media to Connect with Other Kids?
25:54 - How Long Could You Go Without Being on Social Media?
28:52 - Conclusion

AUDIO

https://linktr.ee/12kyle

MERCH

https://www.teepublic.com/user/the-12kyle-podcast

YOUTUBE

https://youtu.be/h3bn-ZvSJGo

is social media bad for your health...

In this episode, 12Kyle reflects on the 30th anniversary of NaS' debut album, Illmatic. He discusses the impact of the album, his personal connection to it, and the themes of struggle, hunger, and storytelling that resonate throughout. 

12Kyle emphasizes the timeless quality of Illmatic and its ability to transport listeners back to a specific time and place. He also shares a special moment he had with his son, Deion, at a NaS concert, where they both rapped along to the album. 

Overall, 12Kyle considers Illmatic to be one of the greatest hip-hop albums ever made.

Chapters
00:00 - Introduction and Background
05:13 - Similarities and Struggles
11:42 - The Timelessness of Illmatic


AUDIO

https://linktr.ee/12kyle

MERCH

https://www.teepublic.com/user/the-12kyle-podcast

YOUTUBE

https://youtu.be/56JUYWp9DHo

thoughts on 30 years of Illmatic...

In this episode, 12Kyle and Shon Hyneman discuss the regrets that some men have after going through a divorce. In this conversation, 12Kyle and Shon discuss the top 10 regrets that men have in marriage. They cover topics such as not prioritizing their spouse, not setting boundaries with in-laws, neglecting self-care, comparing their marriage to others, overspending, using alcohol as a coping mechanism, resisting therapy, and not reprioritizing their life after marriage. 

The conversation emphasizes the importance of communication, self-awareness, and making sacrifices for a successful marriage.

Chapters
00:00 - Introduction and Background
10:28 - Supporting Your Partner Through Career Changes
29:13 - Choosing Your Spouse's Side Over Your Mother's
36:23 - Setting Boundaries with In-Laws
44:29 - Spending Wisely and Prioritizing Experiences
52:25 - Reprioritizing Life After Marriage

AUDIO

https://linktr.ee/12kyle

MERCH

https://www.teepublic.com/user/the-12kyle-podcast

YOUTUBE

https://youtu.be/471v6u2_ZmI

gotta learn to live with regrets with Shon...

In this episode, 12Kyle interviews his son Deion about his experience at Alabama A&M University. Deion shares why he chose Alabama A&M, his journey in the band, his social life on campus, and his decision to pursue his master's degree without taking a break. He highlights the diverse and welcoming community at Alabama A&M and the support he received from faculty and staff. 
The episode concludes with a discussion about the motto of Alabama A&M, 'Start here, go anywhere,' and the pride and joy 12Kyle feels as a parent seeing his son graduate.


Chapters
00:00 - Introduction and Background
08:29 - The Supportive Community
15:44 - Navigating Social Life
34:47 - The Meaning of 'Start Here, Go Anywhere'

AUDIO

https://linktr.ee/12kyle

MERCH

https://www.teepublic.com/user/the-12kyle-podcast

YOUTUBE

https://youtu.be/-mpKux3vQpo

Deion chose Alabama A&M University...

On this week's episode of the 12Kyle Podcast, we'll tell you about five things that sex education DID NOT teach you.

sex ed didn't teach you...

The podcast is available on all platforms where podcasts are free...

Download, subscribe, & share

You can LISTEN, SHARE, AND SUBSCRIBE to The 12Kyle Podcast on 

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Stitcher • https://buff.ly/2OVJjVQ

Player FM • https://buff.ly/2XT5L6d

and all other platforms where podcasts are free

FOLLOW ME...

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instagram • http://instagram.com/12kylepodcast

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sex ed didn't teach you...

Your favorite podcaster's favorite podcast. I do it all. 

sex ed didn't teach you...

twelve kyle

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