Jared Spool with Austin Knight & Jeff Gothelf

The UIE Podcast

Sticky Situations and Unexpected Solutions — Lean UX Outside the Lab

Jared Spool with Conor Ward & Jim Kalbach

Getting a Clue: Journey Mapping and the Rashomon Effect

Jared Spool with Ariel Kennan & Marc Stickdorn

Empathy as a Service: Applying Service Design to the Homelessness Issue

Jared Spool with LaiYee Ho & Whitney Quesenbery

Narrative Virality: Changing Course from a Simple Story

Jared Spool with Nick Stamas and Nathan Curtis

Systems and Stages: Building a Design System and a Systems Team

About Face: How About.com Changed it's Design Process and became dotDash

More Human than Human?: Designing a Conversational UI

Jared Spool with Andrew Shipe & Kim Goodwin

The Tension of Art and Science When Communicating Complex User Research

User Interface Engineering is a leading research, training, and consulting firm specializing in web site and product usability. Jared M. Spool founded the company back in 1988 and has built UIE into the largest organization of its kind in the world. With our in-depth research findings based on user observation, we empower development teams to create usable web sites that increase customer satisfaction and loyalty.

UIE

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